House Cleaning reviews in Little Elm, Texas

Johnny and his team did an amazing job cleaning my carpets! They were professional, thorough and really took the time to make sure everything looked fresh and spotless. I highly recommend this company for all your cleaning needs you won’t be disappointed!

Andrea and Jaimar did an amazing job. I was not expecting this level of cleaning compared to other companies. I would highly recommend.

Andrea & Zaimar. We’re the best. I am happy and satisfied with their services. I will be contacting them again and I will recommend them to anyone who needs assistance.

Wow! Zaimar and Andrea were superb! They made our home look so bright and smell so good!
We love having a clean house that feels peaceful and they made sure to do that for us.
While, I have always cleaned our house having a babies at home has made it hard to keep up.
I hope they are the ones that come back to help keep our home clean as we are in this time in our lives.

Andrea and Zaimar are so personable, hardworking, fast, respectful and easy to talk to!
Muchas gracias a las dos! 🫶

Had my first Service today and they did an amazing job

The team showed up on time. Was very thorough and did a really great job.

Our first deep clean was a success! Very friendly staff! Will definitely be scheduling again!

I had so
Many cleaning company come and go. This is far the best cleaning company I have experienced

Just a couple of items needed to be addressed.

Was really pleased , great job !

Joe and his team did a great job!

Best customer service

Great as always! Always on time, always thorough.

They are very polite and friendly. The work is well worth the money

The cleaning crew from Joe’s Cleaning Authority always do an outstanding, thorough job!

Best cleaners and customer service I’ve received! So nice and helpful, definitely suggest hiring 100%.

The 2 Ladies did a great job 👍
Quick and efficient, left my home clean and comfortable!!!

Excellent detailing in the kitchen! I was very impressed how they usually don’t work on Saturday and came ! Great customer service and great work!!!! And they actually MOP!!!

WOW, what a difference when you reach out to THE AUTHORITY. House was beautiful when done and smelled great. So Glad I found these guys!

UNFORTUNATELY my customer experience was NOT GOOD. My husband called them to get a quote, the PERSON responsible for that went to our house, made a WALK through THE HOUSE, we mentioned our EXPECTATIONS AND REQUESTS (all clean, kitchen, cabinets, shelves, blinds, base bords, bathrooms, windows AND QUOTE was AGREEDED. Even though the appointment date was reschedule by us, they told us yes to do it. The date when the service was done I made my point once more that the house needed to be clean, no dust because my son and I are allergic, and the house was full of dust due to previous renovation work. LET'S MAKE THIS CLEAR, THE HOUSE WAS FULLY EMPTY!! No furniture, no boxes, no dinner plates, no cutlery, an empty kitchen, there was not even appliances as fridge, cooker or microwave, I mean, nothing. I was told to come back in 3h 30min when the job supposed to be done. I DID NOT EVEN CARE ABOUT TIMING because I was not even living there. I JUST WANTED THE HOUSE CLEAN in order to be able to move in. I was SURPRISED when THEY SAID THE JOB WAS DONE, BUT I CHECKED AND IT WAS NOT COMPLETE, blinds were not clean, all kitchen cabinets were full of dust inside, shelves were not clean. I actually doubted myself to even tell that to them because it was something I had never experienced before but anyway I ASKED: "hey, there is still dust, WOULD YOU MIND TO CLEAN HERE, PLEASE?. They cleaned the blind back only on the top and then I put my fingers on the opposite side of the blind and was still full of dirt. THEY DID NOT EVEN CARE. Then, I hesitated, why if they told me they finished is not accurately clean? So I STARTED TO CHECK EVERYTHING and the MOST TERRIFYING THING HAPPENED, I went to my son's bathroom with bathtub and randomly touched the surfaces of the bathroom...IT WAS FULL OF DUST. I literally put my hand in the bathtub, the tiles, the shower and my hands, BOTH HANDS were full of dirt. I hidden my hand behind me, I asked the people if they cleaned the bathroom and they said YES, I showed my hands and said: Is this clean? And put my hands back again on all surfaces to showed them they did not clean the bathroom.
TOOK A DEEP BREATH, when out to the kitchen AND SPOKE WITH THE PERSON IN CHARGE. I had to talk with them and I did not even have to. I EXPLAINED: HOW IS EVEN POSSIBLE YOU TELL ME THE JOB IS DONE AND THE HOUSE IS STILL A MESS OF DIRT. THE JOB SUPPOSED TO BE DONE APPROPRIATELY OR NOT DONE AT ALL. IT CAN NOT BE HALF JOB DONE, IT DOES NOT MAKE SENSE. I DID NOT EVEN HEARD FROM THEM LIKE...HEY, WE MADE PART OF THE JOB, IT IS NOT YET FINISHED, WE ARE FULLY BOOKED TODAY, CAN WE COME ANOTHER DAY? I WOULD HAVE SAID YES NO PROBLEM I JUST WANTED THE HOUSE CLEAN. BUT NO, THEY MENTIONED EXCUSES. I ALSO SAID NOT EVEN THE KITCHEN OR THE BATHROOM THAT ARE MAIN PARTS OF THE HOUSE WERE CLEANED PROPERLY, AND THOSE AREAS ARE USED DAILY. I CAN NOT EVEN THINK ABOUT MY SON TAKING A SHOWER IN THAT BATHROOM IF STILL FULL OF DIRT. IT DOES NOT MAKE SENSE THAT YOU GUYS CHARGE FOR A JOB THAT IS DONE WITH MEDIOCRITY. I DO NOT HAVE TO TELL YOU HOW TO DO YOUR JOB. IF YOU ARE A GREAT, WELL RENAMED COMPANY OR WANT TO BE RECOMMENDED YOU GIVE YOUR 100% TO DO A GREAT JOB, NOT SOMETHING AS LOW AS THAT. I even still mentioned to pay 1 hour of work only but I was not satisfied with them at all. No arguments were told after knowing in fact all things I mentioned and I said I would not pay more for something like that that was not the results or job I expected. And they left and did not even wanted to receive part of the money. Probably they knew IT WAS THE WORST JOB EVER PERFORMED. I do not recommend them at all. Next day, I hired a lady for a fully clean service, and the house had a delicious and great smell as cleaned when I entered. I checked everything and I did not even had to tell here anything after touching every surface because it was done amazingly good. I was more than happy to pay her the amount she quoted with no hesitation. IT IS ABOUT BEING GREAT ABOUT WHAT YOU DO, GIVE YOUR 100%. Everybody should live their lives doing things properly.

I wanted to say thanks to Joe and his team for the way they clean our home. Always professional and the job is done right. I would highly recommend this company.