House Cleaning reviews in Little Elm, Texas

First cleaning service with Cleaning Authority and I'm beyond satisfied! The service I received from Andrea and Flor today was beyond my expectations and they kept a smile on their face the entire time. Thank you guys for a great service today!!

****Update****

The owner, Joe Morgan, reached out to me after he saw my review. Apparently he was out as they had had a baby and wasn't aware of the situation until I posted. Mr. Joe was kind enough to refund the two hours that we didn't authorize. We appreciate this kind of customer service when something is wrong - it's corrected. Sadly, there aren't many companies who believe that the customers' experiences matter. Thank you Mr. Joe!

I'm leaving the original review up because maybe there were other customers who had the same experience that we did, but didn't report it. I'm willing to bet there are because as the old saying goes "where there's smoke, there's fire!"

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A friend had recommended The Cleaning Authority to me as she really likes them and they do a fantastic job at her house. I want to first say that I was VERY happy with the work that the two ladies did at my house! The house looked great! This review is about deceptive pricing - I was quoted $55/hr for TWO hours for TWO people cleaning for my 1800 sq foot house (2 floors), but I asked them not to clean two of the three bedrooms because they're used as storage, so they didn't actually clean the entire house. The quote that was given was $220+tax for the two ladies for two hours. The local office lady told me that she would call me if more time was needed to clean the house to get my approval. I never got a call from that person and when I called her, she simply stated "I forgot to call you." The ladies were here for FOUR hours, so my bill after taxes was closer to $500 and then add tip, it was closer to $600! We weren't expecting to pay nearly $400 more than we were originally quoted! My friend, whose house is 2000 sq feet BIGGER than my house, paid $220 on the first visit! I don't appreciate the deceptive pricing, nor do I appreciate the woman at the office not calling me to confirm whether it was okay for the ladies to stay two more hours! This is unacceptable! Again, the ladies did an amazing job, but the office and pricing, not so much! We will never use them again!

The team of Andres, Andrea, and Flor did an AMAZING job. They worked super hard and turned a decade of dust into a sparkling clean home. They were incredible!!

I am at a loss for words in explaining how thoroughly impressed I am with the job TCA just finished at my home in Denton County. Their team went as far as to wash bath mats, scrape the bottom reflectors on the showers for calcium buildup, dry clean upholstery, and more. I look forward to being a repeat client.

I am very pleased with Cleaning Authority’s service. They’ve been cleaning my home for sometime now and they’re always consistent. They do a good job and send the same people that know my home. I highly recommend Cleaning Authority, if you’re looking for cleaning service.

Excellent cleaning service today. The crew was punctual, thorough, and respectful of my home. The quality of work exceeded expectations and the attention to detail was noticeable in every room. I would confidently recommend them to anyone looking for reliable home cleaning.

I’d like to thank Joe and his cleaning crew for the amazing work done in my new home in Little Elm. The team was great, fast and efficient. Joe was thorough with the explanation of the work that was going to be done before hand and communicated with me along the entire process. Would recommend for anyone looking to get their house cleaned.

We just had our first cleaning, and it was extremely thorough, the house looks great (and I’m picky!). The team of cleaners were extremely friendly, they even wanted to meet our large dogs. The management team is also extremely professional and communicative. Joe checked in with his team and us to make sure we were happy. I really like the ease of working through the app as well. We’re looking forward to working with TCA for bi-weekly cleaning.

Ariet and Flor did an outstanding job with the detailed cleaning of my home! They were not only thorough and efficient but also brought a great energy to the task. Joe Morgan, my main point of contact, has been exceptional throughout the process. He arranged a comprehensive meeting to explain exactly how everything would work, followed up on scheduling, and even stopped by on the day of the cleaning to ensure everything was proceeding as planned. I've hired cleaning services a few times before, and each experience left me underwhelmed, often requiring me to clean afterward. However, today truly exceeded my expectations. Thank you, Cleaning Authority!

I've been extremely pleased the second time I've used this service. Greg was extremely proficient and supportive with deciding the right assistance. Additionally, he was quick and thorough! Absolutely would recommend this company to anyone.

Marcus was great! He communicated his arrival time to me and showed up with a positive, professional demeanor. He thoroughly explained the process and educated me the benefits of extended protection of my sofa and carpets. He was honest about to expect and efficient in his work. My sofa and carpets look fabulous!!

Second time using this company and always amazing work. These guys really know how to make my pet friendly house look like pets were never even there. Thankfully whenever my carpet is dirty I have Doyle Carpet Cleaning Service that comes to my rescue.

Doyle Carpet Cleaning Service cleaners showed up for my carpets cleaning.Their customer service was outstanding and the result was excellent.Their charges were very reasonable. They turned what could be thought to be a brown carpet into a beautiful gray.I was very impressed and would definitely recommend them.

Special thanks to Rob for the great service. They are just so easy to work with and most importantly they leave us a brand new look carpet. No upsells. We'll definitely use Doyle Carpet Cleaning Service again in future, thank you again!

The gentleman that came to my home was very professional, explained everything, asked if I had any questions. Very happy with his service. He just left my home though so unable to really see what the carpet looks like dry. So if any questions or concerns I will contact Doyle Carpet Cleaning Service, but overall so far awesome.

Rob did a fabulous job on our carpets! We had a few really tough spots especially right by the front door where the rubber is coming off of the door. It was almost black and it basically looks brand new now! Plus their scented stuff smells great. Would recommend Doyle Carpet Cleaning Service to anyone! Completely green & pet safe!

Having pets in the home can make carpet cleaning a challenge. Doyle Carpet Cleaning Service not only made the carpets clean, but eliminated the pet odors. The staff was friendly, on-time and the cost was very comparable to other companies. The carpets were not saturated with water waiting for them to dry. We will definitely use them again!!!

I called Doyle Carpet Cleaning Service and they came out same day. They treated the stains and smells and the carpet looks great. The tech was courteous, friendly, and professional. I found the price to be reasonable and with such a speedy response I would gladly recommend Doyle Carpet Cleaning Service and use them myself again in the future.

I had a great experience with Doyle Carpet Cleaning Service. My carpet was very dirty and I thought that i needed to replace it but the cleaner who showed up was able to give back life to it.He was very thorough and made my carpet look brand new again. I was very impressed and I will be using their services for carpets cleaning.

Rob is great! Doyle Carpet Cleaning Service is the best carpeting service I've ever used. They're fast, friendly, professional, and excellent. After they patched my carpet up, it looked as good as new! They cleaned up after themselves, even vacuuming my rugs on the way out! If you've got a carpet problem, cleaning or patching, Doyle Carpet Cleaning Service is the best. 10/10 would recommend.

Doyle Carpet Cleaning Service comapny was responsive and professional from the very first call to the end of the job. They were thorough and informative. I really appreciated that he had good advice for keeping our carpets clean. Our carpets came out cleaner than we expected. Keep it up!