Constraction reviews in Lubbock, Texas

ServPro was the first place I called when there was a water issue at LakeRidge Country Club. They were professional, timely and responsive to our needs. Will most certainly use them for any and all future needs.

We called to have SERVPRO come out and look at the mold that was growing on the baseboards of our livingroom. He came in looked around the room. Walked outside to look at the outside wall and came back in. He told us that it's probably coming from the roof, which is not the case since it is only on the baseboards no other part of the wall is wet or moldy. And gave us the quote of $3500 to demo the bottom 24 inches of our wall. And that they wouldn't be able to do anything else.

From the time he rang our doorbell to the time he walked out it was 4 minutes. The quote was free, but don't waste your time, just get a quote from anywhere else.

ServePro was prompt and attentive after a busted pipe flooded our shop. Their technicians were knowledgable and explained everything thoroughly. We would highly recommend them for any water damage issues.

As a new homeowner, I did not know where to start when we ran into some flooding issues. SERVPRO was extremely helpful and made the entire process a breeze. Definitely will use again if we run into another issue.

SERVPRO of Southwest Lubbock delivered exceptional service! From their prompt response to their thorough cleanup, their team exhibited professionalism and efficiency. Highly recommended!

SERVPRO of Southwest Lubbock provided exceptional service! Quick response, thorough restoration, and a team that truly cares about their customers. Highly recommend!

Needed my carpets cleaned before I had company over for my wedding this weekend. Without hesitation they came out cleaned the carpet and even move a couple of pieces of furniture that were too heavy for my fiance' to move. As a former employee of Servpro I can honestly say they are consistent with their training and professionalism. Thanks again

The Crew arrived on time. They explained everything carefully. Before starting, the foreman in charge of the Crew inspected our family room carpet and opined that we NOT clean it but instead replace it. I was impressed.

However, they did clean and treat the four bedrooms. I was very impressed with the work.

I have called Servpro of Southwest Lubbock for carpet cleaning services, multiple water damages, and for air duct cleanings for the last ten years! Their crews are always professional, knowledgeable and courteous! They live up to their words of “Like it never even happened!”

The ladies and gentlemen that work here are truly remarkable! The response time and impact of ServPro is exactly as you would expect from such a firm but the care, expertise and attention to detail equate to what you hope from such a firm but rarely receive. They are the real deal and never seemed to lose their friendly disposition even as they trudged through the muck that they were there to remove. Never mind that but their reaffirming response to our muck when it happened again a week later speaks to the task oriented nature and sense of purpose that the members of their team all share. There may exist a less expensive resource for such a dirty task but none as comprehensive or qualitative, I assure you. Our church is grateful for ServPro and its team from beginning to end!

My name is Armando Marin Jr on the 7th of July 2024 it rained so bad that it got flooded , my stepdaughter’s vehicle was stranded across the street from Service Pro. I asked my stepdaughter to leave a note with my number in the morning. Needless to say I received a call from the owner of the house who was belligerent however, I understand his frustration. I respect the property so I had to rush immediately over there from work, the plan was to get it during my lunch hour, not nowhere to go. I spoke with the front desk lady. Her name is Rachel super sweet super kind super nice. She allow me to park my daughters vehicle and retrieve it after work. I’ve never used this Services before if she is nice to me and I’m not a customer I can only imagine how her and the rest of the employees treat their customers . Kudos to that company and their employees Miss Rachel you are such a beautiful person. May God bless you in a special way..

Had a tenant flood his apartment. Lucas had his team there early the next morning to extract the water and put fans on to dry the carpets and walls. Great company! Fast service!

Servpro did a great clean up and restoration on our basement.

As a former Servpro employee with a different franchise, I was glad to use them for my cleaning service. I needed the seats cleaned on my vehicle for an upcoming road trip. They were on time, friendly, and did good work. The seats came out great and my vehicle smells better.

Servpro has great leadership and worked diligently to make things easy for me.

We had a terrible flood in our house. Allstate said to call Servpro. They were out to our house in 30 minutes. They have been great to work with answered all of our questions and done a great job putting our house back together. We are very pleased with them.

What good is having good response time if you don't complete the job? Staff is unprofessional. They only came to tear out but would not come back to put things back in order. Carpet was left pulled back w/ pad cut out. All baseboards were removed and not put back. Regardless, this review won't change anything but I'm hoping it does get a potential customer to look somewhere else for their needs.

Mark has been absolutely fantastic through the entire repair process. I highly recommend him and ServPro.

Servpro was great in responding to my garage flooding. Working with Riley was a pleasure. They were prompt, friendly and completely professional. I would recommend them to anyone.

All of the guys at Servpro helped me so much from start to finish. They were always available to answer my questions and did a great job on all of the restoration I had to have done to my home. Highly recommend! Nate oversaw the reconstruction phase and was incredible because I had so many questions. He was very patient with me! Thank you!

The ServePro team was extremely quick to get an appointment to help me out. They also were very professional and kind. They provided amazing service, communication with me every step of the way, and timeliness (gave me a timeframe and made sure there were here when they said instead of waiting for hours like other companies). The carpets look great and smell great now :) Thank you guys