House Cleaning reviews in Lubbock, Texas

4.8 based on 960 reviews Back to the listing
    4

    They clean your home from top to bottom. Very professional. Very detailed oriented.

    5

    I would like to sincerely thank Kim, Zara, and Katherine from Molly Maid for the outstanding job they did. Their attention to detail, professionalism, and efficiency were truly impressive. I genuinely appreciate the care and effort each of them put into their work—it made a noticeable difference, and I’m extremely pleased with the results.

    5

    Yanitza and Carolina with Molly Maids did an amazing job cleaning my house to get it ready to be listed. Highly recommend this service!

    5

    Kim and Sonia were very efficient and thorough! Arrived on time and did a very good job!

    5

    Chanel & Savannah did an amazing job. They were so enjoyable to talk to and they did really well with my dogs. I’m happy in my own home again.
    Thanks ladies!

    1

    I try to give businesses the benefit of doubt but this is ridiculous. I gave this company a five star review from the initial cleaning and am now giving them a 1 star review. Today we received the "wrong text" from the company talking about us to the staff they responded it was an accident and not about us which is strange given the fact that in the past they've had to come back and re-clean due to the home still being dirty. I intentionally left things in certain places to make sure that the home was being cleaned properly and sure enough it was not. After I returned home counters had not been wiped, microwave was dirty, floors had not been properly cleaned, my things had been moved to other locations, the toilet plunger had been placed on the floor(disgusting), things were thrown in our tub and closet that should not have been open, rugs had not been put back, walls and doors had stuff on them, stove and oven dirty etc.... last time the young lady had the toilet brush inside a cup on our counter tops after cleaning toilets and also mopped our restroom then our kitchen immediately after using the same mop nothing changed. When asked about the dirty stove etc I was told "we only clean the stoves, walls and take out trash on the initial cleaning" which makes absolutely no sense. I have officially cancelled services with company as of today.

    5

    Our house got hit hard by the hailstorm this summer and try though we might, we were constantly finding glass and debris from all of our front windows having been blown out. Kim and Sonia did an amazing job with not just that but with everything. So very appreciative of their hard work.

    5

    We had our house cleaned today. All 3 of the ladies that came today were so nice and professional. Our house looks and feels amazing!!

    5

    I have had a great experience with Molly Maid of Lubbock; each time they have come, they have done an excellent job. Carolina and yanitza
    are both extremely friendly, and I couldn't recommend their services more.

    5

    All the ladies did a great job. They even cleaned the baseboards and the inside of my oven. Bravo!

    5

    I had a wonderful experience with Molly Maid this week! I called and was able to secure a visit within 48hr!!!! I’ve had a really hard time keeping up with the housework the past 3-4 months. I had a day off coming up and really hated the idea of spending the entire day cleaning! Molly Maid to the rescue!!!
    Daisy and Tabitha came early, and started working quickly and efficiently! I had them for 2 hours!!!!! I cleaned… they cleaned, and together ( mostly them), we had worked down my list of “to- dos” in my high traffic areas!!! I can’t express my appreciation to them enough!!!
    TG, Lubbock

    5

    Sam and Zana were incredibly kind and so hard working! They put my mind at ease as they happily worked hard to get our country home in order! Plus the price was very reasonable as compared to other quotes I received around town!

    5

    After a home remodel and the Lubbock dust we reached out to Molly Maid of Lubbock for a one-time cleaning. We could not be happier with the cleaning as the house looked amazing and the staff they sent, Tabitha, Daisy, and Samantha, took their time and did a wonderful job making sure everything was to our liking. We'll definitely be using them again.

    1

    When I first contacted them, they were great and came out and did a quality check. Every time after that was problematic. The last appointment I made, they completely missed their scheduled time and when I called and asked they gave me a 2 hour window and the team showed up 30 minutes before the updated time. The last straw was coming home to floors that were not swept or mopped. This is basic and when you’re paying for a luxury service, this is extremely unprofessional behavior. I have cancelled since then. Don’t waste your time.

    5

    Chanel and Autumn made our house feel like new! Everything was spotless from ceiling to floor. We will definitely be having them back!

    5

    Availability was very flexible. The girls did an amazing job within a reasonable time frame. I will definitely use them again.

    5

    Ariel and Michelle are very professional and staff also. Came with the the vehicle that advertised Molly maids, also the girls had the logo on theirs shirts. They were quick and efficient, the walk thru that my manager was very pleased with the service, and so am I.

    5

    The Molly Maids did a wonderful special event cleaning of our home! We really wanted to clean the house before guests came to stay with us for a long weekend. The Molly Maids came right on time when they said they would and were very communicative, friendly, and prompt. The two ladies who deep cleaned our home were incredibly thorough. They got to everything I could think of plus some things I couldn’t! The next morning, I’ve just been walking around the house admiring their work - they cleaned the oven, the baseboards, our cat tree, our upholstery, our walls and doors, and more! They even took extra time to really get the grout and calcium out of our shower. This is a very old house that had a group of frat boys living in it before us who were not the cleanest, and now it’s sparkling as if it’s brand new. I feel like I can breathe better in here now. We are so grateful and would recommend the Molly Maids to anybody!

    5

    I had two lovely gals that were so pleasant and left my house spotless. A great way to prep our house before a new baby and took a load off my plate!

    5

    Kim and Sonia were amazing! As a move in cleaning, they handled all of the areas that I was concerned about and more!! Michelle came to check on them and again at the end to make sure I was completely satisfied with their work. I will definitely be calling them on a monthly basis!

    5

    Yanitza & Carolina did so good! I am currently at the end of my pregnancy & wanted to have a good, deep cleaned house for when baby arrives and they met all expectations! These women worked fast and efficiently. So grateful that them and Molly Maid were able to help us in the arrival of our new baby!