HVAC reviews in Lubbock, Texas

Great service excellent techs good job guys

Great place to get work done right the first time every time.

the best people to fix your ac needs. (In my opinion)

Looking to make them our companies signed contractor. Excellent service and staff.

Came quickly and had the issue fixed in no time. Professional nice guy.

Very professional and quick service. Will definitely use them again when needed

Driver almost rear ended me because they weren't paying attention to the lights. Sad company representation to the public.

Water heater died, they came out early Monday and had it all fixed up by early afternoon. Best ever! Highly recommend

They have serviced my friend's house for decades and are familiar with her and her house issues. They are friendly and make everyone feel as if they are part of the Duncan family!!

Anthony showed up to fix our leak the same day I called for repair. He was courteous and professional . He found the leak quickly and had it repaired in no time .

Awesome service. Technician showed up on time and got heater back up and running quickly. I definitely recommend this service to anyone. Will use in future for sure. Thank y'all and I really appreciate y'all service. God Bless.

My family has used Duncan HVAC & Plumbing for years. My father used them on his construction jobs, and we use them personally at our homes. They do excellent work for a fair price. We wouldn’t use anyone else.

Very helpful, came out did the job and gave many suggestions for preventive maintenance. No extra fees or sale pitch to add on for a higher bill. Will definitely add them as the go to guys for our Hvac needs.

I was charged 112.50$ for the technician to come out to my home and pull a part out in 2 seconds. He stated I needed the part replaced , when I asked how much the part was he stated it was 140$. I paid the bill and come to find out the part would only cost around 20$ if I went to get it myself. Be very careful with this company!!

They called at 1:00pm, said they were on their way, and AC was up and running by 1:45. Someone else had already come out to work on it before and charged me 385, and didnt fix the problem. Very reasonable and fast. They're in my book as first ones to call. Thank you so much.

We used Duncan Heating, Air Conditioning and Plumbing for the plumbing services. This company has great integrity, ethics and customer service. Not to mention, the plumber, Justin, is a great asset to this company. I highly recommend Duncan Heating and Air!

Been waiting n the restaurant business over 30 years — I can tell you there is no better group for being “straight up” with plumbing and HVAC. They do business the old fashioned way and always back their work.
Fair pricing.... and the owner, Dennis, is always available. Big jobs and small, they do it all with a high sense of urgency . Quality work!

After struggling for over a week with a local AC company and my home warranty company, I made one simple call to Duncan and my AC was back on the same afternoon!!! Simply could not ask for better service, kind people, knowledgeable repairmen. Spending time looking for anyone else is just a waste of time!!!! Thank you Duncan!!!!!

They were very prompt in getting to my leak in my foundation of my home. They traced and found the leak in my cement slab. The repair men were very conscientious about minimalizing mess and destruction when breaking through the cement to get to the leak. They took steps to avoid damage to baseboards and sheet rock even though those barriers made the repair more challenging. They cleaned up any mess/dirt afterwards. They were very knowledgeable and patient when I asked quite a few questions. They did a great job!! I would highly recommend Duncan Heating and Air Conditioning Inc. and Plumbing.

Duncan office and teams are fantastic. Dustin and Braxton are ones who anwsered our service call on a very short notice. Professional, knowledgeable and very personable. This dynamic duo we will in furture services request by name. Dustin is upfront about whats needed, suggested and necessary. Price quotes are VERY reasonable and better than competitors. I'm grateful I was given a referral from another heating/ac representative who was unable to assist. Definitely this home is now a Duncan services home. Thanks again Dustin and Braxton y'all saved our day. Thanks, Duncan Heating and Air Conditioning for hiring and retaining such knowledgeable employees. May 2022 triple didgit heat won't effect ya with these guys in your contact list.

Saturday night we called Duncan about 8pm. The temp outside was 101 degrees. Our A/C quit working completely. By 9:30 pm, the technician had the system up and running like new. Unbelievable customer service. Thanks again.
B Brunson