Reviews of local pros in Lubbock, Texas

4.7 based on 6444 reviews Back to the listing
    5

    Brett & Jeff came out same day and were able to get out A/C back up and running! Super friendly, explained the problem and gave us plenty of options. Excellent Customer Service and very reasonably priced. Definitely recommend if you need A/C repairs!

    5

    Hart A/C helped me out with my odd request needing an outside AC unit moved over for just an hour. Only company I called that wanted to help me out. Josh was very prompt and communicated very well through the process! Made our job go super smooth! Thanks again guys!

    5

    No problem with the service. Mike and Jose did a good job. The problem was the cost. It was double what it should have been. But that is on me. I should have checked around. Still left a bad feeling though.

    Have since talked to Keith Hart. He very much wanted me to be a satisfied customer and did what I felt needed to be done to accomplish that. Could not expect more and would recommend Hart Heating & A/C to anyone. Thanks Keith.

    5

    James was awesome and handled all my problems. Josh was also great when he came to lend a hand. Both were very professional and knew what they were doing. System is working great. Bret and James even came out a second time to diagnose my issues. They phenomenal in their understanding of how the systems work and what to do to fix them. Bret and James were extremely courteous, professional and caring and wanted to ensure that my problems were solved. Give these guys your business! They are an amazing team!

    5

    Very quick and easy! They were in and out, they provided great service even when the weather was bad.

    5

    Technicians are friendly and knowledgeable. They lay out all recommendations before completing work and allow you to choose the solution that best fits your budget.

    5

    Mark and his team did amazingggggg they come out super fast every time I need something done with my salon

    5

    Brett and the other young man were incredibly helpful and left our old 23 year old unit cooling! We will definitely be using Hart again in the future. Thanks again!

    5

    I always get the best service with Hart heating and air. The service man are professionals. They are always on time and courteous.

    5

    Mike was great! And quick! He had an our problem fixed within 10 minutes!! Extremely professional and our home has never been cooler! When no one else could make it out to fix our AC UNIT, HART AC and Mike said, “WE CAN HAVE SOMEONE OUT IN 30 MINS!

    5

    Hart is a top notch team & company to work with! We are grateful for them. From the owner Keith, to their marketing manager James - the interactions with everyone in the company have been great. The wonderful office manager Lyssa arranged for Josh & James to come out to check on a few A/C things for us. They were both very thorough, professional, & helpful. We highly recommend!

    5

    Exceptional service from Brett and his team! Hart Heating & Air always takes great care of us and handles everything in a timely manner. Highly recommend!

    5

    We chose Hart for our new A/C unit and we were so happy with the service we received. They showed up on time, Brett and Jeff were so professional and polite!
    I would recommend Hart if you need any A/C work done! We got a military discount also!

    5

    It is very rare that I see a person come out and involve their time and show that they have a deep passion not only for their job- but for their people.

    Steven came out on a weekend when our AC went out and committed his knowledge and heart to getting us running COLD air.

    As a father and a husband - this brought me joy that my family will have a good nights sleep.

    Steven , I never thought I would meet someone so caring about their job - I made the right call.

    I highly recommend this company , I highly recommend people that CARE.

    Thank you for everything that you did this evening.

    5

    Hart did an amazing job and came through for my family and I. Always my go to Heating and cooling service very reliable and fair.

    5

    The folks and service at Hart Heating & AC are the best. They care about their customers and it shows in their work. Keith, Brett, Jeff, Mike and the whole gang are there when you need them. Thanks very much for helping us out of a bind.

    5

    Brett came to a heater service call at my house, encountered something he never seen before, and was still able to fix it within 2 hours with brand new parts! On top of that he cleaned the unit outside unit, screwed in an electrical box the wind had blown loose, and gave me some important maintenance information!! Honestly, I'm running out of adjectives to impart the quality of the service! I was presented with several payment options to choose from to fit our budget and was able to find the perfect one!

    Thank you again Brett, and thank you Hart heating and air!! You're the best in the business for a reason!!

    5

    Very prompt service! James was very fast in diagnosing the problem. He replaced the condenser connector. Also installed ac flood switch and condenser motor overload switch. He checked the refrigerant levels also. The lady that took the service called very friendly and helpful.
    Hart always does a great job for ac/ heating needs. I have used them several times!

    5

    The technician Steven was very knowledgeable and professional! He had a great understanding of all components and was very thorough in troubleshooting my unit. Beyond that he went over every option available to repair my unit properly at the most cost effective price. The owner Keith was very helpful as well and was quick to respond with advice and information all over the weekend at undesirable hours of operation. I have used Hart Heating and Air in the past and had the same results! They are a first class company and care about their customers! Still waiting for parts , but I know that I will be taken care of as soon as parts arrive!

    5

    Friendly and high quality work. They went above and beyond with service. Fixed some things in the attic that were unrelated to initial service. Would highly recommend Hart Heating and Air!

    5

    Wow! So impressed with Hart Heating and Air. Keith the owner is very knowledgeable and Edward is an amazing installer. They have a life long customer with me.