Reviews of local pros in Manor, Texas
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Thanks Coolmasters ,
I have used Coolmasters several times throughout the years . I appreciate the professionalism from Christine who answered my call to Greg who comes by on my service calls. We are so grateful for the quality and knowledge of the AC service employees at Coolmasters .
Thanks again Coolmasters -
Excellent service by Coolmasters.
Always exceedingly professional, on time for appointments, responsive to the customer's needs, and providing high quality work for a good value. I always ask for service by the same Coolmasters technician when available. -
Dalton was professional and helpful, have a follow service scheduled which based on the current experience I'm sure will be the solution to my problem. Looking forward to it!
Edit: Had a follow up and still an amazing experience, I will have to replace my AC and when I do I will be using this company! -
CoolMasters is one of the most reliable and professional businesses I have had the opportunity to work with. My most recent repair was performed by Dalton, a respectful and courteous technician. I appreciate his thoughtfulness and consideration in working with me to provide me with an excellent product that was within my budget. I am so grateful to have a long-term relationship with a business that is well-run, trustworthy
and consistent with the high quality of services they have provided me for over 16 years! Thank you, CoolMasters and Dalton!!! -
Brian and his excellent staff of technicians did a change out at my residence on an inadequate and aging system. New ductwork, adding another return and putting in smart thermostats. Certainly wasn't a swap and dash job. They met or exceeded our expectations through the entire process.
They also installed two separate mini split ductless systems on two of our shop buildings.
A very thorough and professional company, to say the least. -
Dalton with CoolMasters has been absolutely the most amazing help for our AC system. He's incredibly proactive about touching base regarding how the system is running after having some issues. Absolutely, hands down, 12/10 service from Dalton at CoolMasters.
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I love Cool Masters! I’ve been using them for many years! My A/C is getting old and acts up every summer but the guys at Cool Master’s have kept it still running! Everyone has been very nice and I find their pricing to be reasonable.
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Called coolnasters and was greeted with a friendly person who informed me that they could get a tech out between 1p and 5p. 5 min later I got a text stating that Dalton, our technician, would be at our house in 30 to 45 min. Dalton explained what was going on and how to prevent it in the future. He took care of the issue very quickly, cleaned up any mess that he made and also a bit of a mess that I made. The service was among the best I have ever received across all customer service industries. I would highly recommend Coolmasters for you HVAC needs. No contest...5 stars. I would give more if that was an option.
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We have trusted Coolmasters for all of our air conditioning needs and repairs for almost a decade. They cannot be beat - their service is top notch, honest, reasonable and any repairs have been done in a timely manner. Greg has been especially helpful in diagnosing and fixing our issues. He takes time to explain things and has great customer service. I highly recommend Coolmasters!
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Technician showed up with wrong size filter for one unit as well as lower MERV ratings for both filters. The correct information for both filters was previously given to the person setting up the service call. The technician returned to the supply house to get the correct size (length & width) filter but failed to address the MERV issue even after it was pointed out to him before returning to supply house.
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When you find yourself in an unexpected situation, you need a company you can truly trust — and Cool Masters exceeded every expectation. I reached out on a Saturday evening and was immediately assisted by Madisson, who was professional, responsive, and extremely helpful.
To my surprise, the owner, Mario, personally came to my home to ensure everything was handled properly. That level of care, attention, and commitment is something you don’t often see these days.
Their expertise, responsiveness, and genuine customer service gave me complete peace of mind during a stressful time.
If you’re looking for a company that stands behind their work and puts their customers first, I highly recommend Cool Masters. True professionals from start to finish. -
I've been using Coolmasters for many years now. When I was in a tight spot years ago due to being unemployed and tight on money, they did me right and actually got me the parts where I was able to fix it on my own. Now, I have been using them for many years and will continue to do so! Every technician I have encountered has been a gem! I highly recommend them for any of your air conditioning needs, whether they be commercial or residential or anywhere in between!
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Excelente trabajo
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Prompt and quick service
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Great fast and reliable service and on time.
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Great company with competitive pricing.
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Great service! Very professional and on time.
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Pleased with the service! I will definitely be recommending !
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Fixed issue with heater quickly definitely would recommend
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These guys do great work, would definitely hire again.
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Awesome company. Very professional & kind. Real prompt service.