Chimney Sweep reviews in Mansfield, Texas

We had Pete come out to take care of our dryer vent as well as inspect our chimney prior to the upcoming winter. He kept great contact with me leading up to the appointment.

Upon arrival to our home, I did request he wear a mask prior to entry. He declined informing me that he has asthma and can't breath with one on. I honored that, but did feel uncomfortable. He went about cleaning our vent and inspecting our chimney and did the job well.

Ultimately, the reason I am leaving a poor review is that he is very opinionated and came off as offensive at times. To me, I like when contractors are able to have some small talk with homeowners and create a rapport. Some of the conversations that he initiated though were, in my opinion, unprofessional and offended my family.

He came out as promised and assessed the problem quickly and efficiently! Fixed it right away and for a fair price! Great guy! I would use him again!!

This company was recommended by a roofing company because of a hail claim. When I asked for a bid, they were significantly higher than what was approved by insurance. I went back to the adjuster, got the amount approved and when I wanted to move forward, the representative wanted $500 of the $1125 up front. This isn't my first time hiring for repairs. I was told a long time ago that a) you never give money up front and b) if you're asked, hire someone else because they're trying to rip you off. I'm not paying a "small deposit" of half the repair amount just for them to show up. I would not recommend this company.

Chimney Sweep's chimney cleaning was flawless. Chimney inspection was meticulous and detailed. Five stars!

Pete was great to work with. The communication was timely and he provided different options and solutions. Great customer service!

Black Velvet was very knowledgeable and helpful. They identified some significant issues that could have posed safety concerns and in a non-pushy way......helped me understand how to remediate the situation and what it would cost. Thank you!

We recently purchased an older home in south Fort Worth and with the fist fire we started, it became very obvious we had a smoke problem. Pete was very professional and prompt for each appointment. He was very patient as we described our problem with smoke and our fears about not being able to use the fireplace, which was one of the key features we loved about the house. Pete showed us the damage, provided us our options. He went over and above once his work was complete, to verify with a smoke test that the smoke issue was resolved. I will continue to use Black Velvet for our annual cleaning going forward. We can't express enough how helpful he was and what a great job he did. High would highly recommend his services.

We have used Black Velvet for over a decade for general maintenance. Last year we had damage from a lightening strike (over $14,000). Black Velvet did the repair work. Due to material delays this required several visits. The work they did was excellent Thanks Pete

I used these guys for the past several years and every other year they said I needed to replace my fireplace insert. I've had two other inspectors look at it and said there was no problem with the fireplace. I also talked to another fireplace vendor and said they have been selling metal inserts for over 40 years and yet to have to replace a fireplace because of use.

They do a good job on cleaning but watch the sales pitch on needing another fireplace.

Great service all around! We had Black Velvet Chimney come to my elderly parents home, in the spring of 2015. For over 30 years, smoke backed up into the den every time we used the fireplace. Black Velvet knew just what to do. The technician installed a new Wood Burning Incert which solved the smoke issue as well as heating the den better than the fireplace ever did! He was prompt, neat and tidy in his work and the cost was very reasonable.
Thanks to Black Velvet Chimney we can finally enjoy using the fireplace!

We were remodeling an old home and I wanted to keep the original fireplace. After going over all of our options with Pete we chose to use the Heatshield Cerfractory Foam instead of tearing everything down and starting over; I could not be more pleased. Pete was amazing and I love my fireplace. We used the fireplace all winter and we had absolutely no issues. Thank you Pete for all your help and for doing such an amazing job!!!

I called to make an appointment and the woman who answered the phone was very informative and very adamant about being in business for many years and being one of the only ones with certain training and licenses...so I made the appointment. A day before my appointment, I called to cancel due to being called into work for a co-worker who had broke her ankle. I called back 2 days later to reschedule and left a message due to no answer. I did that 3 times and never an answer or a call back. I had to call someone else to come clean my chimney and they did a great job and very kind and professional.

A storm blew my chimney cap cover and pan off of the house and Pete with Black Velvet Chimney came to the rescue. Great service and very professional, and my new chimney cover looks fantastic.

Black Velvet Chimney did a Great job. They removed all of the stone, removed the mantle, old firebox and chimney. They then installed a new box, chimney and mantle all in One Day. Installation of the new stone was done a short time later and was completed in 2 days. They did a Great job.
I highly recommend these folks.

Dave Nichols
Midlothian, Texas

Pete from BVC installed a Heatilator brand fireplace for us in our new living room. The installation was clean, seamless and professional.
He also worked well with the other contractors on the job. The job scope was delivered as promised in a very timely manor. I will recommend Black Velvet Chimney to all my friends!!

Pete was rxcellent. On time service,friendly humorous efficent superb. He pointed out a few concerns,suggestions for later and never once tried to increase the billing for his explanations A very honest company and you only pay for what you want thats it. They now have a permanent client...me. i highly recommend them for a safe enjoyable fireplace for the season.

Professional and courteous. Would highly recommend.

Great service and so happy with my final product!! Definitely educated me during the process. Dependable and reachable if I have any questions at all- highly recommend!!!

Black Velvet walked me through the benefits and features of several wood stove inserts. I decided to go with the Blaze King. A professional crew showed up on time and did a clean install with a beutiful product. I would do business with them again.

Black velvet chimney did a service call at my old house - cleaned the chimney, made some repairs, and cleaned the dryer vent. They were fast, friendly, and VERY contientious of keeping things tidy. They have a quote for replacing our entire system at our new house. They are very knowledge and helpful.

We were very happy with the quality of their service. We bought a Blaze King fireplace insert and it works fantastic. Our previous Blaze King lasted 40 yrs. The stove along with labor, etc. was very expensive but felt they were very knowledgeable of what our "old deteriorating chimney" needed. We are "hooked" on heat from wood even though we have central heat so it was worth the cost.