Constraction reviews in Mansfield, Texas

Our business was partially flooded in October 2024 and Servepro of South Arlington/North Arlington/Grand Prairie saved the day! As depressing as it all was, we are "looking forward" to our next flood just so we can experience their awesome service again. Servepro worked with our staff to take care of the building's needs while still allowing us to stay open and operational. Thank you to Nicole and Nathan and the entire team.

I'll try to be brief in saying that I would not recommended SERVPRO to anyone seeking a company to perform water restoration or remodeling. They were recommended by our insurance adjuster at StateFarm since this was a water damage claim after a slab leak. There was little to no accountability for subcontractors performing the work. The quote was written for almost $60K; new floors, new carpet, new paint, etc. Yet, at the time I was told the work would be completed before Thanksgiving (I visited my house almost daily during the remodel), I estimated almost $17K in work that was quoted that was not performed. Cabinets were not repaired as quoted, walls were not repainted as quoted, trim was not replaced as quoted. Almost 30 days later (just before Christmas) and after multiple calls and texts, the work still wasn't quite finished. When SERVRPO asked for final payment, I asked them to first complete the work. Their response was "we can't schedule the return of your belongings until final payment is made." Hence, they were asking me to be accountable for the payment, but they weren't taking accountability for the work not being finished. After agreeing to withhold the final $1000 in good faith, our belongings were moved back into our house only to find that almost no care was given to our things. We had one 5' x 7' rug, and three of my wife's winter coats stuffed into boxes, not rolled, not hung or folded. The boxes for a two-story, 5 bedroom house, were mislabeled and the movers had no choice but to stack the majority of them downstairs. This was an extremely frustrating situation to begin with in being displaced from our home for three months. With SERVPRO, the experience was even worse. Had I not been the one to check on the daily progress, check video cameras at our house, and review the detailed quote line-by-line, I truly believe that they would have walked away from this project leaving us with almost $20K in unfinished work for which they had already been paid.

We had a flood in several rooms in our home. Right afterwards we called serve Pro. They were very professional and knowledgeable and helpful. Duane did our initial inspection and he explained all details even about the insurance claim. Austin and all of the other technicians that came out to install the equipment were also professional and they did such a wonderful job I'm so glad that we contacted them. I highly recommend this company!

Thanks for the great work!

Thank you Bobby Andrews for all the help!

Horrible service

The best job! Super efficient and great cleanup.

Jason was great. Good job on the roof!

Think very carefully before doing business with them they screw you over. You will most certainly waste your time with them

Have only done a couple of small jobs for them but enjoyed very nice n professional

Roof replace, gutters replaced, closet repaired and repainted... Toucan did a wonderful job for us!

Awesome reputable company!! The owners & employees are great people that really care and go above and beyond to make sure that customers are satisfied with their work. I would recommend this company to all!!!

I had a terrible time with Allstate Insurance but this roofing company stood by my claim and helped get my roof damage replaced.

They did an amazing job repairing the damages on my roof! They were very professional and knowledgable. I definitely recommend them!

Toucan Roofing Did my roof in Wylie after 2016 hailstorm. After their work, another roofing company had to come 3 times to fix roof leaks due to Toucan roofing very poor quality of work

Awesome! Great company to work with. They made replacing the roof a simple process. Very prompt, professional, and informative. Thank you so much. - Richard & Alisha

Chris and his team did an excellent job responding to our time sensitive needs repairing our roof as we were under contract for sale. I would highly recommend them.

HIGH FIVE!! That's what I tell my neighbors about Toucan Roofing!! They roofed my home, repaired my ceiling & built me a She Shed! I can now enjoy my quiet time in my shed when life get too stressful. Great way to start 2020!

Toucan Roofing has been great to work with. Very fast to respond and fix the issues. Matt is an excellent tech and will be working with him for all our roofing needs.

Very satisfied with their work! They definitely know their business. It was refreshing speaking to their professional staff who went above & beyond to get my insurance claim approved! Not to mention how beautiful my new roof looks.

Toucan Roofing installed a new Roofing on our house in 2017. Satellite dish(s) had to be removed and reinstalled, we noticed the shingles at the edge of the roof were misplaced and when we got a closer look, there was an indenture under the nail of the Satellite dish and water damage to the plywood creating a sink hole under the shingles. We called Toucan and they said they would send someone to investigate. So to make a long story short, Toucan doesn't have a warranty to fix the issue so I had to pay for the repair out of my pocket.