Reviews of local pros in Mansfield, Texas
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I needed a same day service call and that’s what I received, Muhammad arrived earlier than expected and that was great. He was polite and professional and got to work right away. Although he could not repair my fridge during this service call he did fully explain my options for repair.
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I had the unfortunate experience of my refrigerator suddenly shutting down, but I was able to get a same-day appointment with this company, which I really appreciated. The technician arrived within a few hours and seemed very thorough in diagnosing the issue. He determined that there was a short in the compressor and provided a general repair estimate.
Overall, the service was prompt and professional. My only minor feedback is that communication was sometimes a little difficult due to a language barrier, and I didn’t receive a written estimate for the repair — only the receipt for the diagnostic visit. -
Good
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Awesome service cleaning out the lint from the dryer, vent pipe, and roof cap. Jacob was great scheduling the appointment, the text and email communications were valuable, and Justin, who performed the cleaning service, was awesome! These folks are my new "go to" dryer vent service company. The best!
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Earlier today I had an issue with my dryer and I had a business recommend Home Safe. It was the best recommendation I’ve experienced in a long time. Jordan, the service tech came in and explained how the best solution for my issue. He was very knowledgeable about what and how it would be handled and he did the job right on the spot!!! I would recommend this small business to everyone in my circle!!! I’m keeping the card and will ask for Jordan over and over again!!!
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Technician was on time. He respectfully entered my home wearing shoe covers. Explained in detail with photos. Cleaned the dryer vent and showed after photos. I have used them in the past and was just as pleased this go around
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My technician was punctual and very professional! He explained everything to me in great detail and made time for questions. This was a great experience start to finish! Will definitely use again, and do recommend!
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This company is top tier with excellent customer service! We couldn't figure out why our brand new dryer wasn't working properly at our new property and we were able to get a next day appointment for someone to come out and conduct a FREE inspection of the issue. Louie was the technician that came out and he was extremely thorough and knowledgeable, and handle the job with great efficiency. I also had a fantastic experience with the reps I spoke to the on the phone when I originally called.
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Our dryer was having issues ie multiple cycles to dry, condensation, etc. Joseph with HomeSafe came the same day I called, and he did a fantastic job. He was very knowledgeable, informative, helpful, thorough and professional. He showed me before and after pictures of what he had cleaned out, and our dryer is working great again
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Ozzy from Homesafe was awesome when he checked out our duct exhaust system. He really took his time to figure everything out, making sure he understood why our duct exhaust was unusually hot and leaking water. Turns out, it was clean but had a mechanical blockage causing all the trouble. What I really appreciated about Ozzy was that he didn’t try to sell us anything we didn’t need. He just focused on finding out the actual problem. He’s not only super professional but also has a solid work ethic. I totally recommend him if you want someone trustworthy and straightforward to handle your dryer vent issues.
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I have been searching for a company that specializes in dryer vent cleaning and proper installation of dryer vent and connection making sure it’s under code. HomeSafe is exactly that! This is what they do! My builder took a short cut and didn’t install for more efficiency and put a plastic vent hood instead of a metal dryer vent hood on my roof. These builders here are building houses with dryer vent coming out from your roof top. Why?! It’s ridiculous. I don’t know why they build houses this way.? This job cost me a lot more than I wanted to spend but it’s peace of mind knowing it’s done right and more efficient. Thank you for the education and for doing such a thorough job in inspecting before doing any work and for suggesting what should be done for my home to be safe and for my dryer to work more efficiently and safer. New appliances costs so much money these days you want to get as much life out of them as you can. I was told your dryer needs to be inspected and cleaned every 3-5 years. I’ll be calling HomeSafe again in 3 years. I not using anyone else but HomeSafe. They guarantee their work! Thank you HomeSafe and thank you Justin for a great job!
SG Godley TX -
I'd like to compliment Justin for being so courteous and professional.
Justin is the best!💯
He's a keeper....I will request him every time.
I appreciate all of the phone calls and text messages to keep me informed also.
Thanks
Have a great weekend 😉👍 -
I had a dryer go out on me and the appliance repair men to me to have the dryer vent cleaned out. I called HomeSafe and they confirmed the vent was very clogged. I was shown their inspection report with a video of the inside lint. They said the best repair was to run a new exhaust vent line and not repair or clean out the old vent. They did a fantasic job and I have several more they are going to do. They got the first one done in one day and they stayed on budget.
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Joesph Martinez service man was a complete professional and really skilled in his job. I have had several vent cleanings, and this was the most comprehensive and professional. He gave details and photos on what was needed and what he did to take care of the problem. The time to dry our clothes has significantly improved. After having seen the photos I am sure prevented further damage and possible fire.
I highly recommend both he and his company for quality and integrity. You will be Very Happy with HomeSafe Dryer Service! -
HomeSafe Dryer Vent Cleaning is a great company. They provide timely responses. Excellent service which includes a thorough inspection. You’re told exactly what needs to be done to get your dryer going again. HomeSafe Dryer Vent Cleaning is our go to for all vent cleaning needs.
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Our technician Justin did a thorough and careful review, showed us the places where he could help, and executed the items we agreed to quickly and with high quality. Thought the price was very fair. Dryer is working great now!
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Excellent service from Charlie! He came in a timely manner to attach our dryer vent hose ina very tight space! Charlie is always friendly and does a great job ! Thank you !
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They were completely transparent and honest throughout the entire process. Very professional company. The tech was great! I highly recommend HomeSafe, and I will be using them again.
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I have had Home Safe Dryer vent cleaning out previously. they have always been on time and professional. My dryer is now working better than ever. I really should have called them to come out sooner, as there were significant problems with my laundry system at the house. I strongly recommend HomeSafe for laundry and drying inspections and repairs.
Thanks HomeSafe.
don Stafford -
Justin did a great job cleaning out our dryer vents and explaining the process before hand. I did not feel pressured to purchase anything beyond dryer vent cleaning however, pictures and options were presented of things that could be done. We are very satisfied.
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Cameron was our specialist for our dryer vent cleaning. He was very professional from start to finish. Gave a thorough inspection before service, had knowledgeable insights on what we best needed, and was kind and helpful overall.
Our advice to anyone having issues with their dryer or whose clothes are taking forever to dry: you need to call HomeSafe today!