Reviews of local pros in Marble Falls, Texas

Great service. Here very fast and very professional. I felt that clearing two ac drain lines for $380 was a bit pricey. Took less than an hour. The techs were great guys. They don’t define the price just following company guidelines.

Very efficient and professional. Let you know exactly what was being. Also educated us on upkeep. Just overall pleased with the service. Thank you

Awesome customer experience. Tristan was very knowledgeable and professional in his service. I had contracted with another vendor but they canceled me. I'm glad they did so I could contract with Ken"s who had better service and price . KEN"S is my AC company going forward . I recommend you do the same, you won't regret it!

Fast reply and quick thorough service. I made the call and got an appointment that same day. Technicians are friendly and courteous and enjoy what they do. All repairs were covered under warranty

I was overcharged by $4,500 for a repair I did not need. The issue was a simple thermostat replacement and not the service and parts repair they did. I will never use Ken’s again and will warn everyone I see not to do business with this company. They are not honest and should not be in business ripping off the public. My experience was terrible.

In a word Ken's HVAC is Awesome! They actually care about their customers! Our heat pump stopped working and they were here within 2 hours. Valerie is amazing to work with on scheduling and explaining, well everything!
Adam is a master of all things HVAC! He not only fixes every problem, he patiently explains it all to us. These are the people you want handling all of your HVAC needs!

Ken's came out on a Saturday when their competitors did not answer the phone. They waived the overnight fee for the part needed to repair my heating system. Adam, their tech was professional and efficient and even noticed an adjustment that needed to be made with my duct-work--which we remedied on the spot. I appreciated the streamlined communication Ken's has set up; where I get emails and texts updating me on the service call and allowing me to confirm purchase of parts. Ken's is operating from a standard all HVAC companies should follow.

Arrived on time. Got right to work. The guys were very productive and professional. Cleaned up before they left. Great job.

Fastest turnaround on a service call I've ever received. The Office Manager (Valerie) is very communicative and all of their techs are very knowledgeable. In roughly 24 hrs total, we had the initial call for scheduling, they came out and diagnosed, ordered a warranty part, and came back and installed that part and fixed the entire issue with my unit. Supreme company.