Constraction reviews in McKinney, Texas

This is my personal experience and posting to provide information to help others.

Overpricing: check all the included features in the base price, lot price and calculate design studio features amount compare with other builders in same community.

Low quality: Make sure to check the lumber used to build ( we found it very low quality).

Tripointe Lender: They will add Tripointe lender as our final lender in contract by default( we got much better rates with outside lender).

Sales rep: At least in our case sales rep has not informed us about the design studio deposit amount before we signed contract.

Non brick elevation : Their model home is brick elevation but their most houses are fiber cement.

Bought our first home with Tri Pointe Homes and had a wonderful experience from start to finish. Highly recommend this builder if you’re looking to move into Painted Tree. We were very nervous since it was our first time doing this, but these few people are the reason why the entire process was so smooth and honestly “fun” for us. Ryan in sales, Joyce in design, David Hass our construction manager, Megan and Becca in loan financing, and Bradley our customer care rep… the best group of people ever to work with!!

Our experience with this builder has been deeply disappointing. Since moving in last year, we've encountered ongoing issues with the property. Unfortunately, their warranty has offered little to no real support—every claim seems to be met with excuses rather than solutions. It's been incredibly frustrating dealing with a company that appears more interested in avoiding responsibility than standing behind its work.

Make sure you have all the incentives they tell you about in a written format. Initially they communicated that I’ll be receiving fixed interest rate + certain amount of incentives at closing. But later after going under a contract I found out around $4k-$5k from the closing incentives I was going to receive would be used to secure the fixed rate they already had promised me.

Also if you decide to work with their lender make sure you talk with another experienced lender to know you’re truly prequalified to purchase the house. Their lender prequalified me without any issues but after going under a contract a lot of issues popped up I had to add additional applicant to my loan to be able to still get the loan and at the end even that didn’t work out as just a week before closing their lender found issues in my application and I couldn’t get the loan secured at all. I ended up wasting more than $1000 in appraisal fees and home inspection + spent plenty of time and emotions (at least I received my deposit back). And all this could have been avoided if their lending and prequalifying team did a better job in assessing my application in the beginning.

Overall with good incentives their homes could be a decent deal. Their sales staff and lending staff is polite in communication, though I pretty often had to follow up with them daily, sometimes waiting for them to get back to me for days to provide updates. Definitely there is space for improvement in communication.

My family moved from California to Texas and had zero familiarity with the DFW market. Chloe from the Xsell Team took the time to walk us through different neighborhoods, school districts, and community amenities based on our family's needs. She even arranged virtual tours before we flew in. By the time we arrived, we were ready to make a decision. Could not have asked for a better experience!

We had a very good experience with Tri Pointe and their warranty team. A couple of side panels on our home flew off just a few months after the warranty expired. Although we were initially told it would not be covered, Brad stepped in, coordinated everything, and made sure the issue was handled.

He was professional, responsive, and treated the matter with urgency. The repair team did a great job replacing and securing the panels. We truly appreciate Brad and the Tripointe team’s support. showed us that Tri Pointe stands behind their homes even after closing.

Pine and Peak did a great job on multiple tasks for our home. They ensure quality work and are very responsive.

Great company, I would recommend to anyone.

Great company to work with! They were easy to work with and love the finished remodel!

I’ve worked on several projects with them, and they’ve consistently delivered quality work

James was so wonderful to work with. Very down to earth but effortlessly professional. Highly recommend.

James was great to work with, will definitely use them when we need work done!

James and his team did a wonderful and thorough paint job for us. Thank you!

James and his team were prompt at answering calls and dealing with the fallen tree. There is a minimum cost, but he tidied up a few of our other trees since we would have been below minimum.

Was very nice and helpful. Great guy’s. Would have them for any job I need done. Love my floors. Thank you

Highly recommend Pine and Peak renovations. They are professional, knowledgeable and thorough. Their attention to detail and craftsmanship is amazing. Prices are fair and good.

I had three bathrooms remodeled and couldn’t be happier with the results. The work was high quality, done on time, and communication was great throughout the project. Highly recommend!

We have had two different projects with Pine and Peak. The owner is extremely attentive to our asks and quick to help find cost effective solutions that work for our family. The team he has in place is professional, kind and diligent. I would highly recommend anyone looking for a contractor to work with these guys! We wouldn’t work with anyone but them.

Fatastic craftmenship, and very trustworthy team. I would highly recommend Pine And Peak Services for any remodeling, or new build work needed. The team is professional, gifted at what they do, timely in completion of the requested project, and very reasonable in pricing!

Great customer service and got the job done in record time! highly recommend these guys for your next home project!

I had recently bought an RV that needed work so Pine and Peak came out and ripped out floor and did a replacement and built cabinet for refrigerator and a few other fixes, they were very professional and clean. Would definitely recommend them for anyone needing a remodel.