Constraction reviews in McKinney, Texas

They built a wall for our new closet and moved some outlets, a light fixture and a light switch for us, and it looks amazing! James and his team are all so nice and very professional. I would definitely use them again!

I've used Pine and Peak for multiple projects and have never been disappointed in their work, which is why I continue to use him. James is a stand up guy and his employees are extremely professional and curtious. They've done small jobs and full on renovations for me and the quality is always there.

I want to start out by saying that this was my experience with Pine and Peak. Other may have had a different experience.
-Missed the timeline for work completion.
-Delay in work progress.
-Having to redue tile work because he subbed it out to another contractor.
-Workers not cleaning up daily and leaving a mess. (I understand that it's not going to be spotless).
-Damaged products that were installed.
-Delays due to improperly installed items (had to cut a drywall hole in my bedroom to redue a valve that is installed in correctly).
-Sub par drywall repair.
-Blew out a breaker when they were using the jack hammer. (I had to replace it myself).
-I had to repaint the whole room due to missed spots and dirty hand spots from work after original paint job.
-Attention to detail (had dirty calking on vanity, new vanity has scratch marks on the final product and the closet door has pin marks left on it from measuring).
I will say that James tried to keep a worker ther the majority of the time (even if they had to leave and go to a different job in the middle of what they were doing on my job).
James also did address the majority of the install issues. He did do what he said he was going to do and communicated every step of the way. I'm happy with the majority of the final product. My biggest disappointment was attention to detail and the missed timeline.

We trusted Pine & Peak for our business expansion and WOW. Not only did they deliver exactly what we discussed, but they were quick, efficient and extremely professional the whole way through. James and his team are VERY good at what they do and they have become my go-to for all projects going forward. They really are the best!!

I highly recommend Pine and Peak for home renovations! We had a built in entertainment center reconfigured to accommodate a large flat screen TV. James and Matt did an awesome job as they not only had to tear out the existing cabinetry and rebuild it, they also reconnected all of the components - speakers, receiver, Directv box, etc. They were very conscientious and detailed and we could not be happier!

We are extremely pleased with our kitchen repair and remodel! The crew was friendly and professional and as a woman, I felt comfortable having them in our home. The owner worked with our insurance to get maximum funding and even with some minor hiccups, the job was completed in a timely manner, addressing each and every detail. I plan on using Pine and Peak in the future and recommend them to everyone I know ☺️

We had an excellent experience with Pine & Peak! They were so excellent to work with, extremely communicative and were at the house every time they said they would be. This was a huge deal for us, as we continued to run a business out of the renovation space with minimal interruptions. Highly recommend!

We used Pine & Peak for a rebuild after mold remediation. James and his crew worked quickly to get us back into a usable kitchen. They communicated well through the process and were able to pivot when I wanted to go a different direction. They worked with my insurance company to make sure that we were able to get the rebuild we needed/wanted. I’m super happy with how the kitchen turned out.

We 100% recommend James and his team! We received 3 bids for a kitchen remodel, and Pine & Peak was our top pick right out the gate. What made them stand out is that the majority of the team working on the project are employees of Pine & Peak, rather than sub contractors; and the timeframe to complete the project was estimated at 8 working days with Pine & Peak versus a 3-4 week project time quoted by the other two contractors.

The project crew, Javier, Rivas, James and Alan, were all awesome. They showed up on time, kept the project area tidy, and communicated along the way. The best part is that they completed our full kitchen renovation in just 6 working days!

We couldn’t be more satisfied with the results and experience.

ALL YOU DO, AVOID THIS BUILDER IN THE PAINTED TREE

The Sales Manager Brittney is very rude, made my wife cry in her office with my 8year old and 4 year old watching their mama. She proceeded to walk my wife out of her office.
I work with the United Nations, I am tax exempted so this complicated my loan application. To be sincere, they gave me some time after things turned sour. I forfeited my earnest money. We tried our best to talk to their Vice President and management team but all they were stoned cold to our appeal no one interfered, making me believe the Brittany lady probably owns the Painted Tree brand, as she makes their business ridiculous with so many complains and their company cant do any thing about it.

Funny enough, when my organization stepped in and approved my loan, I went back to them just for to see if they will be sympathetic to my case and try to lower the cost of the house so my lost earnest money could at least be gotten back. But they never accepted. I am happy I got a better deal in the painted tree area.

All I can say, run from this particular builder. Everyone cannot be wrong.

Had a great and smooth end to end process with Trophy. Brittany was amazing helping thru us navigate through the journey. Special shout out to Josh who is taking care of us well even after closing. Great neighbourhood with lots to do around.

Poor customer service.

Don’t be fooled by their Hullabaloo!!!

Save yourself a big headache and don’t go there!

Met Michael, great tour. Love it.

Lovely community for new families. Parks, future pools, and lots of greenery.

The lady inside was rude and showed zero willingness to help.

I had a great experience with Brittany, she's a great sales manager.

very small kitchens and pantry like apartments. sales mgrs do not negotiate/reduce price even a $.prices very high for avg school ratings

Very unprofessional. We came in to view their property Brittany was very unwelcoming and not once engaged in conversation with us. She rudely laughed the entire time with another lady that was there standing waiting for us to leave. The moment we walked out they closed the door and immediately locked it. Very bad impression for a new property. Go to another builder instead.

I stopped in to get information for my son who is in the process of looking for a new build home. The representative was rude and dismissive and was not willing to engage to discuss the buyers needs.

My wife and I just purchased our home in McKinney and during our process we saw quite a few communities and never received such a poor service experience in any of those interactions.

I would have given zero stars but that is not an option. The builder should secret shop here because this type of customer treatment will cost them money not only in this community but people may decide to cross Trophu Homes off their list all together.