House Cleaning reviews in McKinney, Texas

We had a storm come through on Thursday night and it knocked one of potted palms into our pool as well as a great deal of debris. We had a birthday party being hosted at our pool on Saturday. I called Pool Scouts and they sent Matthew out. He was out early Friday afternoon to get us back up and running. He did a great job making our pool sparkle and ready for our party. They were reasonably priced, especially since this was for an emergency storm cleanup. I couldn’t be happier with their timeliness and quick response. Thanks again for giving us great service.

Tried out Pool Scouts of McKinney based on their “free first cleaning” offer. It sounded great—until they showed up, barely cleaned the pool, and then charged me anyway. I reached out to let them know how poor the service was and reminded them of the free visit they advertised. They apologized, promised to come back, do a proper job, and comp the second visit.

They did return and did a slightly better job, but then charged me $60 for chemicals—more than the cost of the cleaning itself. For context, they barely charged for chemicals on the first visit, when the pool was in worse condition.

To make things worse, they tried to upsell me a pool robot and offered to “program” it for me… even though it’s a plug-and-play Aiper device that doesn’t require any programming. It felt like a sales tactic to take advantage of someone unfamiliar with pool tech.

After I canceled service, they still sent someone out for a third visit without my approval.

Overall, a really frustrating and unprofessional experience. I would not recommend them—they were misleading and untrustworthy. For what they charged for one (supposedly free) visit and one paid visit, you could get a month of service from most other reputable pool companies

Pool Scouts took care of my pool all year and I can notice the difference. I was able to start using my pool sooner and longer than when I was maintaining it on my own. They also give me tips on what to do when they come by for upcoming seasons and even to deal with all the pollen I get in my pool. I recommend them 100%.

Pool Scouts is a five-star experience that is highly impressive! After moving to West Plano three years ago, we tried many pool cleaning services and we were always dissatisfied with their efforts or lack there of…green algae, a dirty pool, and technicians who constantly missed their scheduled appointments to our home. After giving Pool Scouts a try, we finally found the very best in the business!
Every week our service technician not only shows up on time after sending a courtesy notification, but does an excellent job vacuuming, cleaning, and adjusting our chemical levels. Pool Scouts are always very courteous and professional!
If you are looking for a great pool service resource, look no further - you will never have to search again!

They always take amazing care of our pool. I’ve never had to deal with any problems because they always have it handled. Most of all, they are very reliable. We had a pool emergency while out of town on a holiday. I left a voicemail and we were taken care of right away. Cannot thank them enough for helping us in every situation.

I have been very pleased with the service and quality of my weekly pool and spa cleanings since starting with Pool Scouts in August. Matt has been an excellent and friendly technician, and sends a report after each visit showing the before and after pictures and an invoice breaking down everything that was used for the cleaning. After letting my last pool person go due to him being unreliable, I tried cleaning it myself. It was daunting and didn't want to ruin my pool equipment by improper maintenance. I highly recommend Pool Scouts to anyone shopping around for reliable and excellent pool service!

This past year has been our first time owning a home with a swimming pool and I must say, Pool Scouts has made it such a smooth experience!
They always have great communication, and our pool is always left looking beautiful & clean!

Carter is so good at cleaning our pool. I really appreciate his attention to details and his kind words. He’s truly one of the best pool guys we’ve ever hired and one of the reasons for sticking with Pool Scouts! Thank you Carter for always keeping our pool safe/nice.

Exceptional attention to detail and reasonably priced. He used a black light to be sure he got everything and all his machines did a very thorough job. Smells great, looks great for carpet from 2016. Very impressive

Adolfo was punctual and very courteous. He left my 11’x14’ shaggy area rug looking clean and smelling great! The price was very reasonable. Thank you!

Very professional and friendly. Just as he finished my rug in office, my husband let my little dogs in without warning me and one ran right by me onto the rug and started to pee. So mad at dog, but Aldolfo very calmly brought his equipment back in and re-cleaned that area! The door is staying shut!

Adolfo is very courteous and professional. He did a great job on our LR area rug. Highly recommend Adolfo. We will be using him in the future.

We were looking for a carpet cleaning company. We called them and he gave us an estimate based on square footage over the phone, and that was exactly what he charged us. The technician care more about the quality of the job. Now our carpets looks incredible! Very happy that we hired this company!

We had two rugs in need of professional cleaning. One was quite dirty. We were delighted with the quality of the work. Excellent value for money - will use Adolfo again and strongly recommend.

It’s obvious by his attention to detail that Adolfo takes pride in his work. Our carpet looks like it is brand new again. I highly recommend his service.

Adolfo did such an amazing job cleaning our large couch. He put incredible effort and time into making sure our couch was perfectly cleaned. Highly recommend!

Adolfo came and cleaned our couch and he was great!! Very friendly and stayed way past the appointment time to make sure the couch looked amazing! We will definitely be hiring Enviro Carpet Cleaning for future cleanings.

We loved Enviro Cleaners. They were on time and extremely thorough. We’ve used them several times for our carpet (we have two dogs) and they never disappoint and have gotten out the toughest stains. We will continue to use them. They do a great job!!

Fantastic experience with Adolfo! He was responsive, professional, perfectionist, and communicative. I received a quote on Yelp, and he was the first to respond. I appreciated that, and I didn’t have to wait weeks to have the job done. Very impressed with everything, and Ii have already shared with my community too. We will definitely use Enviro again. 5stars

This is THE COMPANY to go to for upholstery cleaning and carpet! Look no more! We have used many companies over the years and ADOLFO puts them to shame! His innovative process allowed him to remove 'oil stains' from our off white chairs that stated non-water cleaning only. They look like NEW and the pricing was more than fair! Adolfo was professional, on time, and the pride he takes in his work cannot be matched! He will be on my speed dial for any upholstery, carpet and tile cleaning. Adolfo is the REAL DEAL!

Adolfo was great and very thorough in the cleaning of my sectional couch. He walked me through the process and did a wonderful job!! The 8 year old couch looks amazing and he got out tons of short dog hair too!