House Cleaning reviews in McKinney, Texas
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We get a cleaning every two weeks. Before "The Cleaning Force," my wife and I were constantly at odds over how dirty everything was and how it felt like there was more dog hair than house.
Thanks to Alexis, there's peace in the house once more, and we are no longer choking on dog hair. -
Several things were overlooked. One bathtub not cleaned. Dirty spoon and the soonest was dirty too. I have specific instructions on how to make our bed. He did not do it right. We had to remake the bed. Could I have the same person come every time? Not this one but one I like.
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This is the first time to use Cleaning Force and I am extremely pleased with how my house looks. Caleb did a phenomenal job. I highly recommend
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This was the ONLY professional cleaning company that allowed me to choose the price plan of cleaning that I wanted - payment amount set upfront when everyone else told me what I had to do plus said no set price until job was finished. Great for budgets!! Style of communication was very clear and efficient from beginning to end!
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The Cleaning Force is always on time and thorough with their services. They are very supportive of their customers and you are treated kindly, like a member of the community and family. I’m always so excited to come home on the day they visit.
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We’ve been using TCF for a little over a month now to handle routine cleaning at my elderly grandparents home. Our experience has been a little rocky in that our first few cleanings haven’t been consistent.
We were initially assigned a cleaner who was a brand new employee. Unfortunately, as sweet and kind as she was, she also made a few comments during her first 3 visits about not really liking her new job. Now, I have no issue with the fact that she felt cleaning houses wasn’t for her - I completely get that it’s hard work and it’s definitely not for everyone. However, the quality of her cleaning visits also reflected this disinterest she felt. She quit soon after.
This week, we had someone new come to our home - Penelope. While she wasn’t part of the crew that performed our initial deep clean, she kicked off her work with a solid first impression. Not only was she very cordial and friendly, but she was a total trooper navigating rooms with our pets, and her first cleaning of our home was great. The bathrooms smelled lovely, the carpets and rugs were left spotless and fluffed, and the counters and floors were spotless. She even agreed to go back to the main bedroom and change the sheets towards the end of her visit, as we forgot to set them out before she arrived.
Excited to see how things go with our new cleaner! Thanks for a great first visit, Penelope 🙂 -
House got damaged multiple times and they won’t accept responsibility. This isn’t right especially when the owner is ex law enforcement. Never go here! I use a company called The Cleaning Authority and they are much better. I’m an entrepreneur myself so I know what it takes to run a great business with integrity and this is definitely not what the stars say lol By the way, the cleaning were a hit or miss. One time they spilled candle wax all over my kitchen granite top counter and cabinets the tried to hide it and clean it themselves. I used this service for about a year and they were great at first but that was it.
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I appreciate you guys
But some things was not done
Mostly I saw they vacuum really good -
We were very pleased with their service. After our home sold, they came in to do a deep cleaning prior to the new owners moving in and did a fabulous job. Less for us to worry about during a stressful time. Many thanks!
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I hired this company for a move out cleaning for a house I was renting and chose the “deep cleaning package”. I met the owner of the place 2 days later for a final walkthrough and had to spend 3-4hrs cleaning the home after paying this company to have it done. They did clean the oven, cook top, and three toilets but that’s it. The floors were not done, not even swept much less mopped. The baseboards were not touched. Cabinet doors were not cleaned or even wiped down. Ceiling fans were quite dusty, they were not wiped down. Windows weren’t touched either. I called the office, emailed pictures of the insufficient work and said I’d wait to see how they resolved things before leaving a review. The receptionist I spoke to was nice, she had to send the pics to her boss and I was told the boss would call me. This boss made the receptionist call me back and offer a $50 refund. A good manager, a leader, would call the customer himself/herself and not make a lower level employee do their job. Pretty much on par with the service I got. Had I not gotten the service during “a 50% sale”, and had paid the full $500 for someone to clean 3 toilets and an oven things would have gone further than a bad review. I got approximately 25% of what I paid for. I’d advise against using this company.
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Alexis does an amazing job making my house feel like home! Always does a great cleaning job and has an awesome attitude and work ethic. I highly recommend her and the Cleaning Force!!!
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I was brought into the Cleaning Force family after a previous company referred me. I’ve been so happy with them! Stephanie always does a great job. She is sweet to my dogs. My house is always sparkling clean and smells wonderful when she is done. I’m so thankful for her and all her hard work. They are very professional and courteous and are very easy to get in touch with! Thank you Cleaning Force for taking care of me!
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This was our second cleaning, we feel so fortunate to have found the Cleaning Force!! Dede is awesome she is very thorough and makes me so happy!! Thank you so much Dede!!
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This company and their owners are amazing people! God bless them and their giving hearts during this time. They are offering first responders free disinfectant for our gear, vehicles, and home. My wife and I are exposed everyday at work to this horrible virus, and we are terrified to come home without proper cleaning. We ran out of cleaning wipes/ sprays and didn’t know what to do. The Cleaning Force supplied us with disinfectant to make sure my family is safe, and for that I am forever grateful. Thank you! You’re helping us first responders in a time where everyone is depending on us!
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My house is very lived in with 3 littles we’ve adopted and are very much a hustling bustling rerun family. Using The Cleaning Force has brought a new level of peace to my life that I didn’t even know I needed! This peace comes from the trust, the professionalism, the ability to know what I need and to be able make my life easier!!
Invaluable service and great communication that helps to propel me! Just do it! -
I am a new customer and have been extremely pleased with the cleaning and customer service. Finding a reliable house cleaning service can be tricky. Thank you so much for the great customer experience! Shout out to Claudia! Sarah too!
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Morgan and Ticiana did an amazing job today! Everything was cleaned exceptionally well and put in its place. All the little details are much appreciated! My family’s going through a difficult time and the owners have gone out of their way to accommodate our needs at this time. You cannot go wrong with The Cleaning Force team!
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They did a wonderful job on my deep clean. Also very responsive to questions and request. Almost instant communication. Very professional.
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The Cleaning Force is such an awesome team. I have had various technicians service my home, and all have been excellent. Most recently Jeveonna & Charmaine did a fantastic job
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I asked for a deep cleaning. What I got is a normal cleaning. Floors were not mopped, dirt/trash was still under the couches. Damaged sheet rock from opening the door and not being cautious when entering another person’s home. They still charged me full price and to offset all of that; was 100 dollars off the current cleaning and 100 dollars off the next.
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First time I have used a cleaning company and this clean was for a move out. They arrived on time, the communication was great, and the service was top notch. Will recommend and use again in the future.