House Cleaning reviews in McKinney, Texas

Today was the first time I used Graceful Maids. I have never had my house cleaned professionally and I was nervous about getting help. I’m so glad that I did. The ladies were so kind and did a great job. My house smells and feels amazing. They even made my twins’ beds look so cute. I’m so excited to have them come back every month!

Used Graceful Maids for the first time. Elma and Elizabeth did a fantastic job. I have now hired them as my monthly maid service.

They did an incredible job! From the top to the bottom they did everything and it is awesome. They are very professional and very sweet! I do not have one thing wrong with their work! It is so refreshing to have someone come in and do a great job with a great attitude!

They did a great job! Very responsive, showed up on time, and worked efficiently with great attention to detail. The whole experience was smooth and professional, overall, an excellent cleaning service!

Buyer beware!
Graceful Maids is a mess of a house cleaning company. They trashed my brand new cooktop that was less than three months old and my new kitchen sinks that were only six months old after a full kitchen renovation.

Whichever of the three ladies that cleaned my kitchen TRASHED my cooktop and double sinks by using a scrubber that left both items completely scratched. I don't even use one of those sinks. It's my drying sink. Deep scratches everywhere. I'm just glad she didn't bother to clean the the fridge doors, dishwasher and microwave. Thank god! She would have killed those too!

But listen...I can't prove it. I dont have cameras. So I can just live with the damage or re-buy $1800 worth of new kitchen items. They offered me a free cleaning...hard pass! Stay out of my house!

Thanks Graceful Maids...for nothing. Your employees are liars and that girl ruined my cooktop and sink.

Easily the best service I've used. Friendly, punctual, effective, good price, flexible, responsive, trustworthy...what else can I say?! Amazing cleaning service, not just for basic cleaning...moving cleaning, oven cleaning... We love graceful maids.

I was amazed by their crew work. I have been in this country for more than a decade never saw such a fast paced ,clean service. Usually 2 people arrive they take 3-4 hrs to do each thing. graceful crew were of 4 arrived bit late . I wasn't comfortable at first but when they came in , it was like with in 40 min everything was done and All trash out , cleaned floors, perfect carpet. I was totally in shock with their service. I will totally recommend them 😊 👍 to any one

I’ve used Graceful Maids a few times for their deep clean services. They do a fabulous job! They are very professional, and it is so easy to set up an appointment. Love coming home after they have been here. ❤️

Mediocre 1 time general clean (2 bdrms, 3 baths) for $320! Today, our bathroom floors were mopped without being swept first. As new homeowners, 2 of our bedrooms are empty, and didn’t require cleaning. My spouse’s office was also not cleaned because he was in meetings while the cleaners were present. One of the cleaners was on the phone for the majority of their visit. They didn’t remove their shoes when walking in as if our shoes being outside wasn’t a sign to do the same! When a customer’s home is not being cleaned in its entirety, don’t overcharge! If it’s a one time clean, charge based on what is done! I was told that I was actually given a discount and that “as needed general cleans” are 359.99 minus the 8.25% tax and cc fee, etc. My oven was wiped down and out because it wasn’t filthy. I was told that we received that service for free! What a ripoff! Please avoid! The services aren’t worth it!

If I could give this company zero stars I would They charged me four hundred dollars and still did not actually clean the house The owner promised to come back and make it right but when they returned she complained instead of fixing the problems I clearly told them not to go into my closet yet they went in anyway and even knocked down the camera I had inside

This company is completely unprofessional rude and has no sense of customer service They did not clean they did not listen and they still had the audacity to charge four hundred dollars

They also broke my toilet paper hanger off the wall
I’m also missing money, which is the reason I told them not to go in my closet because that’s where I was missing the money out of and then yet they went in the closet again and knocked the camera down
The owner says she was going to come back out because she sees how awful of a job they did, but then of course blamed it on me and how messy my house was but as soon as they get out after I made it a point to have my house very clean besides the stuff that they say that they clean which is wiping down services sweeping and vacuuming, which is insane to pay $400 for, but I just wanted to see what the experience was before leaving a bad review because I know mistakes happen They get to my house and she immediately starts making more excuses about how they won’t be able to do a good cleaning job

I was looking for a great new cleaner to come do an initial deep clean & then maintenance cleans once a month, so I googled “best cleaning service in the area” and Graceful Maids popped up after I’d scrolled through the sponsored ads! They had great reviews, fair pricing & availability for the day I needed, so I do an initial booking on the site & then they reached out to me a few hours later to confirm the details. Elma & Elizabeth came out and did a wonderful, very thorough job, cleaning every room, nook & cranny! They were super sweet & friendly, accommodating me by cleaning the area where I usually work during my lunch time so that the area would still be quiet while I was taking calls, and were so kind to my very friendly but very clingy black lab Luna 😂 they did the whole house (3000 sqft- 4br/4ba) in less than 5 hours & did a fantastic job! It ended up being a bit higher than originally quoted because there was water scaling in the showers that took more time (they tell you upfront that that would be an extra charge, so I appreciated the transparency!), but it was worth it for the great job that they did & I will definitely be using these wonderful ladies again!

The Graceful Maids team are good cleaners! They arrive and are organized and swift. We love that since we have dogs to occupy while they’re cleaning. Admin office is always responsive with details and date changes. We’ve been with Graceful Maids for almost 3 years and remain happy.

Graceful Maids has been my go-to cleaning service for several years now. They consistently deliver high-quality cleaning services at a reasonable price. What I particularly appreciate is their efficient scheduling. They ensure that at least two or three cleaners are at the house simultaneously, which significantly reduces the time spent at my place.

I am so pleased with the service I get from Graceful Maids. They are by far the best maid service I've ever had. They are professional and courteous. They do a fabulous job. They do things as part of their weekly cleaning that other services either charge extra for or don't do at all.
Also, you get the same high quality of work every single time they come. Plus, all of the girls, no matter who I get each week, deliver the same extra special treatment.
I highly and thoroughly recommend Graceful Maids. You will not be disappointed. You will want to have them back over and over again.
Thank you 😊.
Sherri

⭐️⭐️⭐️⭐️⭐️
Absolutely outstanding service!
The cleaning team was punctual, thorough, and incredibly detail-oriented. Every surface sparkled, and they went above and beyond — even tidying small areas I hadn’t mentioned. My home feels fresh, organized, and peaceful. They were friendly, professional, and respectful of my space. I’ve tried other cleaners before, but none have matched this level of quality and care. I’m already booking my next appointment — highly recommend to anyone who wants their home to look and feel amazing!

Graceful Maids is the best! We’ve been using them as our home cleaning services, biweekly for almost 3 years. Highly recommend. Cleanings are great, fast, and very professional! Scheduling is easy as well! You won’t regret using them as your home cleaning services. :)

First off let me say I booked this service less than 24 hours ago in dire need of my house getting cleaned. My apartment was honestly a wreck and the ladies helped me out so much it looks like I just moved in.

I am very VERY pleased with the service I received and I am now on a monthly basis.

So thank you thank you to the ladies of Graceful Maids.

I had a fantastic experience with graceful maids. The quoting process was clear and transparent, and the cleaning service was top-notch. They arrived promptly and left my home immaculate. I’m thoroughly impressed and will definitely use their services again!

I had an amazing experience From start to finish, the team was professional and extremely detailed. They went above and beyond to make sure everything looked spotless and fresh, I Can't thank them enough! My house looks amazing

Asa busy mom I will be definitely hiring again!

Wonderful customer service and crew! The 2 sweet ladies who did the move-out cleaning for me did a wonderful job. It took about 2-3 hours to finish, and they cleaned it very thoroughly. There was a slight miscommunication with the pricing, but the person I worked with was very responsive and willing to help. They even followed up with me to make sure I was all set. I highly recommend this company!

Graceful Maids was absolutely amazing. The communication as far as setting up the service as well as communication throughout was prompt and thorough. The ladies who serviced our house for the move-out cleaning were on time and efficient. The house and appliances looked pristine and we received our full deposit back. Super pleased with the service and will definitely be reaching out to them for maintenance cleanings at our new home. Highly recommend!