All reviews for Dun-Rite HVAC Services

Spencer checked my HVAC. He gave a detailed list of what was needed to maintain a great working system in order to keep our home warm in the winter and cool in the summer. I recommend DUN-RITE HVAC to looking for repairs or replacement a HVAC replacement and duct work. Great Job DUN-RITE

Michael checked and cleaned both of our units and went over all issues and concerns. He was very thorough and answered all of our questions. We were extremely pleased with his work and would highly recommend DunRite if you’re looking for a trustworthy HVAC company.

Andrew was a very knowledgeable service technician. He answered all of our questions concerning our 10 month old Lennox AC/Heating system and made several improvements (surge protectors) to help prevent unexpected future damage. We will certainly recommend Andrew to friends and family whenever they need professional heating/AC services…

We replaced two old units at 21 years old. The crew that helped us, were way beyond our expectations. Work ethic, extremely impressive. We had difficulties with 21 year old wiring, which was not up to today's bulding code. There were challenges to overcome and they did so with drive and enthusiasm . The guys definitely live up to their company name "Dun-Rite".
By far the best customer service I've ever experienced. THAN YOU GUYS !!!! Gavin,Jackson,Carl, supervisors, Lucas and Spencer,electrician Chris.....
Go

On time, professional and easy to understand.
Very througho inspection with videos/ pictures to help us understand the repairs that were needed. Honest quote. Honest company.

Mark, the technician who came to inspect the system, was very professional, punctual, and friendly. He provided all the necessary explanations, showing me photos to support his explanation. He also answered all my questions and offered me options for the problems I need to solve. Great job!

Andrew first took a look at our unit, talked with me about when it was purchased and installed, etc. He was very thorough in his inspection and cleared an alarm that had recently shown up on our thermostat. He explained the alarm and how he fixed it. The inspection was very thorough, and he kindly provided us detailed explanations, pictures and options for a few things and quotes that offered us various options to proceed.

Our heat went out right when the temperatures dropped outside. I was thinking we would have to tolerate the discomfort for a few days while we waited to find a solution. Luckily, I was very wrong! Jeff and Tim came out within a couple of hours from my initial call and fixed the issue with ease, all while making sure I understood what the issue was and what preventative measures could be implemented to stop it from happening again in the future. HVAC Technicians like Jeff and Tim are the reason that I won’t use anyone else other than Dunrite. They were efficient, friendly, and honestly some really kind and chill dudes. Thank you both for saving us from an icy death! 🥶

Gavin @ Dun-Rite did an excellent job troubleshooting our clothes dryer appliance issue. He was professional, friendly, and prompt. He also respected our property and gave me some steps to take to correct and prevent future issues. 100% recommend using Dun-Rite for appliance repair. We will use them again in the future if needed. Thank you!

Andrew inspected the whole system and gave me a lot of information and helped me make decisions regarding what had to be replaced and what could just be cleaned. He offered good suggestions and I felt that he was honest and not pushy at all. Immediately booked his team to clean out our system and replace a couple of parts.

Had an excellent experience with Dun-Rite HVAC. I was contacted the morning of my appointment with a time window, and my technician arrived on time. His work was quick and very professional. I especially appreciated how he gave multiple options with quotes and did not feel pressured in any way to choose a particular option. Mark Walding was my tech and would absolutely recommend him and his work!

Over the years we have done business with many HVAC companies and this has been the best experience. Technician was Antonio and installer was Garrison.

First, several issues were identified and even resolved during initial visit to quote a multi stage AC unit. Second, fair price, rapid scheduling, and good installation. Improvements to the 2nd system were included, as well as WiFi thermostats.

Third, and key to me, was that their team did a post project review and identified an oversight on a zone control board. Note, the original installer of the multi stage furnace didn’t even have the correct board (Dring/On-Time). Most customers would have never known they were not getting the best from their system. The board was ordered and installed- set up, at no cost to me. I appreciate that they take their work seriously and are so professional. The job was not complete until thoroughly reviewed as correct by their full team (I.e. not just the installers who are dealing with a lot at the time). Trust is well-placed and we will continue to place that trust in Dun-Rite.

I have been a very happy customer of ACA for 20 years. It seems Dunrite has bought the company, I hope my experience continues to be amazing!

Gavin came to the house for maintenance on our ac systems. (It has been about a year since ACA has looked at it.) Gavin seemed very knowledgeable and professional. He was very clear about what he found and the work he recommended, many pictures included. He has been a huge help in facilitating next steps!

Long story, we are needing to put in one new system. (Much more expensive than we expected!) But, they have scheduled the work to be done quickly. 🤞 That the job is done well! I'm sure they will want a second review after the system is in.

So far, the process has been good. A few wrinkles along the way but it all has worked out so far.

The only reason they did not get a 5 star is because the scheduling people never put notes on my job (asked for 2pm or later) and the service tech showed up 2 hours early (not his fault) ANDREW G was nothing but amazing! He put in the extra time to communicate to me what he was talking about and fixed my issue! He deserves a raise! Thank you Andrew, you are the reason for the 4 stars!

Update: changing my review from 1 star to 4 stars. I still have concerns that need more time and more experience to alleviate.

After I wrote my initial review Dun Rite reached out to me and, after discussing my negative experiences, I elected to continue my relationship with the company. The woman I spoke with (sorry, do not remember her name) was very courteous and professional. We rescheduled the services that I had canceled and, although the price was high, the services were satisfactorily completed.
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Dun Rite (DR) bought out Canard’s in BenbrookTX. I have used DR for the past two years. This past spring a technician came out to perform a routine maintenance check up. He tried to sell me a new HVAC system which I did not need. Skip to late October 2025 and they came out for the second routine maintenance. This time I only needed a new capacitor and my attic unit needs cleaning. I got an estimate and agreed to have these services done. Never heard back from the technician until a week ago and someone showed up at my house unannounced. It wasn’t scheduled and I received no call telling me they were coming out. On top of that DR called to schedule the routine maintenance that had just been completed. I called today to find out why no one had rescheduled these services. I got a lot of ‘I’m sorry sir” statements and was told that they could come out next week M-W any time before thanksgiving. Well, anytime did not include Tuesday as they have meetings that morning. I decided to cancel all services. Their communication skills are horrible at best. I prepaid for two more routine maintenance calls and I want a refund, yet after 10 calls I am either cut off or get a voicemail message. I don’t want to have to go there in person but I may have to.

The actual service was good. The outside unit was cleaned and the UV light was installed efficiently. On the not so good side, they left the back gait unlatched so my dog got out, and they left the hose turned on when they finished the cleaning.

DunRite bought out the original company we bought our AC from. My AC is only 11/2 yrs old. This was the first maintenance due to the buy out. He comes in and tells us 3 things are wrong with the outside unit. And one of them is according to him the only part NOT covered under a warranty.HOW IS THAT POSSIBLE. So we have to pay 1000$ to fix this stuff that should not have been a problem with a new system. It’s never happened before in the last 45 yrs we’ve owned homes. This stuff should have all been fixed under warranty.

DunRite installed a 5 ton unit at my house to replace my existing unit. The installation took several follow ups for their installers to get the unit to work properly in its 2 stage cycles. They returned to address a water leak at the outside unit and told me that I needed to have $7,060 additional work performed by them to get the unit to work properly. At this point, I wouldn’t recommend their work for others. Expensive and incomplete best describes their performance.

Sorry to do this. The initial consultation and free AC Tuneup was great and I felt like this was going to be an awesome experience.

When the guys showed up to do the work, they weren't provided the correct information or the complete explanation of the entire job. This made me extremely uncomfortable.

They contacted the office and talked to the guy who did the tune-up and provided the quotes. Eventually, they worked it out, but they had to leave to get the right parts. I don't blame the install guys, I blame the manager who sent them unprepared. I'm also not sure that all the work agreed to was completed. I'm working that out with their team and we'll see.

The approved service on my second unit was to be scheduled another day (neither the install guys nor I knew that was the happening).

I am hopeful still that it will all be taken care of, but the communication breakdown caused too much unnecessary stress - both for me and the two install guys.

I'll let you know how it ends up.

Did not like. Although friendly, the technician used typical methods to push for high price full system replacement, showed readings from random gadgets to try to convince "the wife" that there were serious system problems, walked through the house and sat on the furniture. Unprofessional. we will not use again and certainly won't buy a system from them. It is too bad, this used to be a good AC company before the old owner passed away.

ZACH was great !! He worked with me quite well!! Though I was , at first, happy with the service. I was disappointed later on this evening when I discovered that my furnace had malfunctioned. It stopped heating. Heater coils stopped working prematurely-- before the gas could be ignited. I called both DUNRITE and CANARDS and left messages. NO ONE RESPONDED. Now the net result of my DUNRITE Fall maintenance call is a night without a functioning furnace.