Appliance Repair reviews in Missouri City, Texas

Our oven wasn't heating properly, so I called LG. I was hoping for next day service, but they were able to come that very day! The repairman, Max, figured out the problem right away and replaced two faulty parts. Problem solved. He was quick and proficient. I'm very happy with the service I received.

G Appliance Repair – your rescue team for all things appliance drama. Lightning-fast, super dependable, and they speak fluent LG. When your trusty gadgets hit a snag, these folks know the secret handshake to get them back in the game. Need a tech-savvy hero? LG Appliance Repair is just a call away!

It is really disappointing when a warranty is completely worthless.
I found someone to fix a front load washing machine for my bosses business. The machine has a 10 year warranty. It was manufactured in 2014 and purchased in 2015.
I reached out to LG to replace the part under warranty so the technician my boss wanted to use could fix the machine. After speaking with LG they would not let us move forward with the service order unless we provided an email address for the technician we were planning to use. We provided them the company name, address and phone number. They would not accept that they didn’t have an email. It resulted in the LG manager calling back the next day to basically tell us the same. We told them that we will reach out to the technician and get an email address. In the WEEK we waited on a response from the guy, LG called and text every day except on weekends at random times of the day to ask for the email address. Even though I had told them we are waiting on a response they still persisted and held up the phone lines a couple of times.

After deep thought we realized they were harassing us because they wanted us to pay for the service of sending one of their technicians out and were trying to find a way to prevent us from using the tech we decided to use. In the very first call I was told that the warranty covered the part we needed but we would still need to pay for labor.

Meaning- they want to dictate who we use so that we have to pay out more than the business needs to for the basic service. They didn’t even offer an option to sign a waiver to release the warranty if we allowed our tech to do service under the product that wasn’t “LG approved”. This is understandable but still frustrating non the less because they wasted 3 weeks of my bosses time.

For the amount they charge for labor the business I work for can just buy a brand new washer for the same amount. We already planned on disregarding the washing machine we want to have repaired the next time it gives out. Now my boss has decided that she will NEVER purchase another LG product again if this is what they do to people.

My advise: don’t get the warranty unless your planning to invest in labor a worker that is certified by LG just to get a part you need that is covered. They will not release the part to you. Only the LG certified technician and the part will go directly to them.

Responsive same day appointment...Polite, on time, clear explanation of the issue, parts on hand and repaired same day.

I had a fantastic experience with LG Appliance Repair. When my refrigerator wasn't cooling properly, their technician quickly identified a faulty compressor and efficiently replaced it. Now, my fridge is running smoothly again. Their prompt and professional service was impressive. Highly recommend for any appliance repairs

Affordable and trustworthy appliance repair service.

After visiting with the LG representative, I was advised to implement a manual defrost. It was unsuccessful. I contacted a repair technician, and he found a leak in the coils.
My second repair in this refrigerator, and very expensive. Poor quality product.

Highly recommended for any appliance repair needs. Honest pricing and skilled technicians.

Seems my request was forwarded or outsourced to some other company called APL appliance service .

The technician was not professional. I would never recommend service to anyone . Despite asking multiple times about the part number the technician denied that he can’t provide the part number . After complaining to the company and following up multiple times , I was able to get the part number . The replacement cost for the part was given exorbitant. Don’t feel the worth the money .

Individuals did a great job of keeping us informed! Polite and obviously knowledgeable! Great experience!

Amazing service! Appliance was fixed promptly, professionally, and accurately. Staff was friendly and highly skilled.

Great service. Andrew was courteous, professional, and on time. Due departs having to be ordered, it did require two visits, but he kept me informed throughout the process and was even able to make a late afternoon appointment the day the parts arrived. Highly satisfied and recommended.

Quick and professional. Bought a used washer and was told it was still new. Joke was on me. Repair man came out. Saw it was cracking on the sides and was honest in his opinion of what needed to be done. And that’s why I give them 5 stars. Would be 10 if I could. Keeping their number locked in and sending them all the business

Maynor nos hizo excelente trabajo. Profesional y puntual

Fixed the problem.

Ice maker frozen and leaking on kitchen floor

Service wad FAST clean and efficient!!

Quick service, technician also explained what was wrong and provided solution. Thank you.

Tech replaced a garbage disposal and did a very good job.

Great prices and affordable plans to get them today go meet nive he’ll make it happend today ‼️

Technician came out and figured out our issue, got the part ordered and was back the next day to install new part.