Reviews of local pros in New Caney, Texas

4.9 based on 447 reviews Back to the listing
    5

    From start to finish everything was great. This was my first time having a cleaning service let alone deep cleaning and after alot of research and looking at reviews. I liked what they said about Kayla and her team. I was very impressed, I have been working crazy hours (13 -18 hr/6 days a week) due to a implementation going on at my job, so my house had gotten in bad shape and cleaning was furthest from my mind.

    I was embarrassed but felt zero judgement from Kayla and was able to get her ladies to come the same week.

    When the ladies came they were so nice and super sweet and loved having my doggo supervisor around.

    When they left my house it was like model home clean. I could not beleive my eyes.

    Thank you Kayla, Elizabeth, Kim, Brittnay and Brittney!!! Yall are a true blessing and I thank yall :)

    5

    True Cleaning Experts has such an amazing team!! From commercial buildings to homes with the mess of a loving family in them, they give a quality clean to make each space shine!!! It’s refreshing to see a company that actually cares how their clients feel about their work, and how satisfied their workers are with their job! I’d recommend booking them first thing in the morning, they’re really fast and efficient!

    5

    I love that I have found True Cleaning Experts! They do a fantastic job and I don't have to worry with using my weekend up cleaning house. Oneyda cleans my home and she is amazing! So amazing. I have asked Oneyda only!

    5

    Kayla O., Jasmin, & Megan did more than expected. I am pleased and will be using them again in the future!

    5

    True Cleaning Company truly sets the gold standard in the cleaning industry. Their commitment to excellence and customer satisfaction is evident in every aspect of their service. Here’s why they consistently go above and beyond:

    **Exceptional Customization and Care:**
    From the very first interaction, True Cleaning Company demonstrates a personalized approach. They conduct a thorough assessment of each client's needs, ensuring their services are tailored to fit specific requirements. This attention to detail means they can handle any type of space—residential, commercial, or industrial—with the same level of expertise and care.

    **Professional and Trustworthy Staff:**
    The team at True Cleaning Company is comprised of highly trained professionals who are not only skilled but also trustworthy. Each cleaner undergoes rigorous background checks and training, ensuring they are fully equipped to deliver outstanding service. Clients can relax knowing their property is in safe hands.

    **Eco-Friendly Practices:**
    True Cleaning Company is dedicated to using environmentally friendly cleaning products and methods. This commitment not only ensures a clean space but also promotes a healthier environment for clients and their families or employees.

    **Meticulous Attention to Detail:**
    Their attention to detail is second to none. True Cleaning Company doesn’t just clean the obvious areas; they meticulously address every nook and cranny, leaving no stone unturned. This thorough approach guarantees a pristine and spotless result every time.

    **Outstanding Customer Service:**
    Customer service at True Cleaning Company is truly exceptional. They are responsive, accommodating, and always willing to go the extra mile to meet clients’ needs. Whether it’s a last-minute request or an adjustment to the cleaning schedule, they handle it with professionalism and efficiency.

    **Specialized Services:**
    Beyond regular cleaning, True Cleaning Company offers specialized services such as deep cleaning, post-construction cleaning, and move-in/move-out cleaning. These additional services showcase their versatility and dedication to addressing all potential cleaning needs.

    In summary, True Cleaning Company goes above and beyond by providing customized, eco-friendly, and meticulous cleaning services, all delivered by a professional and trustworthy team. Their exceptional customer service and specialized offerings further solidify their reputation as a top-tier cleaning service provider. Whether you need routine cleaning or a more specialized service, True Cleaning Company is the clear choice for excellence.

    5

    The team was on time, friendly, and professional. They worked quickly, but did an outstanding job. The house looks AND smells great without an overpowering odor of cleaning chemicals or bleach. I will 100% call again if I am ever in the need of cleaning services.

    5

    I’ve tried so many different cleaning companies come out to clean my house and businesses and it just seems like they all have a hard time executing. Super glad I found True Cleaning Experts. They cleaned my 2 businesses and home and let me just tell you I am amazed. I feel like I walk into church every time my place and business locations are cleaned by them. Just such a great feeling. Attention to detail with TCE is excellent and customer service is too notch. Best cleaning company in Houston hands down.

    5

    Kayla and her team are FANTASTIC!! Through many years of trying different cleaning services for one reason or the other I never was completely satisfied. After debating on trying one more time I am so glad I did. I love EVERYTHING about them. Cleaning was AWSOME, very friendly and professional, very dependable but most of all never have to worry about having them in your home extremely trustworthy. After using them for a while they felt like family.❤️❤️

    4

    I hired this business for a day of declutter and 2nd day for deep clean service and had brand new items and too many items to mention that are not trash - thrown away with trash inside bags that I’m still going through. I hired a team because I haven’t had time and am only 1 person to do what needed to be done in my home. The deep clean in some ways was worse than what would be expected on even just maintenance service but the company made it right by coming out the next day and cleaning what they missed. We are still finding areas that were not addressed during the deep clean albeit small items, still upsetting to pay for deep clean and not completely receive it and week 2 due to our busy schedule are still going through “trash” bags finding items that should have never been thrown away. I am giving 4 stars because the owner did call me, apologize and made things right with us. I didn’t expect what happened due to great reviews and willing to give them another chance but with a different cleaning crew. In the end, we needed 4 people to bag and box and organize where just 1 me wasn’t cutting it anymore and overall having a deep cleaned home has been appreciated.

    1

    I HIGHLY would not recommend this company. My regular cleaners had a death in the family and I hired True Cleaning Experts to do a general cleaning. The general cleaning was so basic the cleaner didn’t even wipe my counters or sweep and mop properly. She didn’t make my bed and left without even saying she was done. I did voice my concerns to the representative (amberlynn) and she did offer to send her back but to charge me $250 for a general cleaning plus $40 for oven and $20 to clean my trash can the job was poorly done. Please go elsewhere. The reviews on Google are what made me decide to go with this company but they are deceiving or they need to get rid of the cleaner that was sent to my home. She ended up not charging me but it was still a waste of time.

    5

    Kayla has a truly amazing team of girls! My house always smells great & looks great when they leave! Alyssa is my regular house cleaner & she's so sweet & pays such great attention to the little things! 💓

    5

    I really enjoyed having Cecilia and Samantha come to deep clean my home. They were efficient and got the job done as my home was in desperate need of a deep clean before our event. The pricing for just my downstairs, for a deep clean felt a little high since I was told that they couldn't move furniture around to clean behind it. My chandelier was missed, but that could have just been an oversight and I didn't notice until after the fact, so that's on me. Overall, it was a great experience and I plan to use them for the foreseeable future to help keep our busy home clean.

    5

    The owner Kayla answered my call on the first try and came out quickly to survey the job needing to be done. She was very professional and friendly and went out of her way to make an exception at cleaning our place since my husband and I were in a time crunch with a move! The next day she had someone out to clean our new RV and make it spic and span; our place smelled wonderful and was absolutely spotless! Her staff was very friendly and right on time for our appointment. I'll be having them come back out again for future cleaning!

    5

    We scheduled a deep clean appointment with True Cleaning Experts prior to the arrival of our next child. The girls that came and cleaned our house came in and did just that! They were very punctual - came in and got started right away. It was like a breath of fresh air once they finished. And one less thing for us to have to stress over while trying to get ready for a new little one. I will definitely use them again and highly recommend them for any residential or commercial cleaning needs.

    5

    August and Laura did an awesome job in my house. They listened to my concerns, and delivered. They were on time. And very friendly, thank you ladies for leaving my house squeaky clean.

    5

    Very grateful for a clean home by one of the wonderful ladies!! She took her time and worked extra hard to get everything clean and smelling amazing! 🤩 Highly recommend using True cleaning experts! Very trustworthy as well!

    5

    True Cleaning Experts did a wonderful job with a move out cleaning at our apartment near downtown Houston. Their team arrived on time and was efficient in the cleaning. We were very happy with the result and will use them again if the opportunity presents itself. I highly recommend inquiring with them on any of your cleaning needs.

    5

    The True Cleaning Experts team did an excellent & thoroughly detailed job deep cleaning our home prior to putting our home on the market to sell & showings. They had a great happy attitude & professional approach to getting a job that was in every aspect well done. We highly recommend, endorse them & wouldn't hesitate to hire them again when needed.

    5

    They scheduled me in quickly and they were extremely polite and professional. The ladies arrived on time and were very friendly and did an amazing job. I live in my grandmothers old home and since she passed I haven’t been able to clean much or move things in the house and at some point it just became too much for me to handle. I was really hesitant about hiring someone to clean my home out of fear of being judged but the ladies were so understanding and kind about the situation. They worked extremely hard and throughout the day to make the house as clean as possible and I couldn’t be happier with the service. I’ll definitely be recommending them to everyone I know!

    5

    This was our first cleaning using True Cleaning Experts and Elizabeth did a fantastic job! I told her what I needed done, any specific cleaning supplies she should use and she made notes and took off cleaning! I was very happy with the results and highly recommend them. I was expecting two people so it took a little longer than I had planned but the results were well worth the time!

    5

    WONDERFUL first visit! Jasmine brought sunshine and joy with her and did a FABULOUS job!