Reviews of local pros in Pantego, Texas

Even though there site says free service call and estimate they charge you 65.00 anyways.

I work at a property management company where i handle all the work orders from our properties. We uses William's home Maintenance for every appliance problem. That's about $600 minimum a month on a regular basis. One day i got a bill for 65.00 i called Tonya at WHM and asked her what for since we didnt approve the work, since i have to call the owner of the property with the estimate first. Tonya and her boss Jackie basically said they dont do free estimates even though i was staring at their site which stated that they do. I asked Tonya why wouldn't they say this to me when i ordered the on site estimate. She refused to answer the question. I told her boss Jackie we would have to stop referring business to them and stop using them as my vendor she told me to pay my bill and hung up.

Not only were they dishonest but they were rude.

Robert was great! He was actually the 2nd tech sent to our house from this company for AC issues. The first guy seemed agitated and put out by having to even be at our home. Needless to say, the "repair" did NOT fix our problem. The next day, Robert was sent and the service was like night and day. He was informative, kind, pleasant,and incredibly thorough in troubleshooting our issue and repairing it. Give Robert a raise please! He is the reason I gave this company 5 stars.

I wouldn't even give this company one star. For years we paid monthly for a maintenance agreement on a brand new air conditioner they installed and told us it had a 10 year warranty. But now it's leaking and not cooling and they will not come out to even see what's wrong without charging an $89 service fee. They are not interested in customer service or satisfaction, only in making a buck. I told them we didn't have the $89 but that we'd been paying them monthly fees for years, and now they needed to honor the warranty and I was told, "nothing we can do". So, now I have a $5000 air conditioning unit that leaks and doesn't cool. DO NOT USE THIS COMPANY!!

If you want Fantastic Service at an Affordable Cost, Call Williams Home Maintenance.. With “Great Customer Service” being so hard to come by these days, it’s awesome to see a company that still appreciates their customers!!! It was an absolute Joy to work with them....

My a/c was old and not working well at all so I was looking for some estimates. I called Williams and Jerry came and gave me an estimate and added a new air return. I wasnt even aware that there was a problem with my air flow. Its like a new world in my house. Its a cool that I have never experienced, after living in Texas for 18 yrs. I also had Robert out to install a water heater and replace some piping on my pool equipment. He was efficient and friendly. I will call them for all my needs. Love you guys, keep up the good work!!

I called WHM because I was getting water/sewage back flow into my house any time I used water. I searched around for a week attempting to find an affordable service until I found Williams Home Maintenance. Robert came out and was very skilled, quick, and pleasant. He got right to work and assured me they would take care of me. After only an hour, the problem was solved! I highly recommend WHM for any plumbing/home maintenance needs.

They're hideously expensive and dishonest. Small, fixable problems become replacements and extended contracts. My mother's 9 year old Amana AC unit (still under warranty) was replaced by WHM for close to $10k in 2016 for a repair that should have cost a couple of hundred dollars. I didn't find out until after the fact and was appalled. They're one of those companies we hear about who take advantage of little old ladies on social security. My mother didn't have the ready cash - she's retired. No problem!! They were ready with documents for a third party financing company. SHAMEFUL.

Willie came out to check our furnace today for its yearly check up & thank goodness he did. We had a new roof put on last month & apparently they knocked flue pipe loose & did not put the roof crown above roofline.
We are just lucky we had not turned on the heat yet.....scary! Anyway, Willie will be back on Friday to replace & fix everything. So happy we have a maintenance plan with them.

What a great organization. I had to set up a service call for a client who has a service contract for his heat and air. I expected it to be a bit of a hassle. I called and got Monica. She knew my client by name, as soon as I gave her the address. She was so pleasant, set up the call and sent a tech. The tech spent a couple of hours checking out the units . Did not "recommend" any additional services that were NOT covered , just checked units thoroughly, cleaned and replaced filters, let units run to ensure they were in working, and said all covered under my clients home warranty . Sad to say , I do not really expect great service anymore, but these folks delivered.I will be using them for my own service in the future. Very impressed with the professionalism through the entire process. Monica also explained what was covered and what would not be covered on the initial call. Time consuming for her , but nice to know this info BEFORE the tech comes, and hands you a surprise invoice . Companies who do business like this , deserve to be recognized and patronized . As a norm , I wont post bad reviews , because all companies, have bad days and it hurts the employees who many times have no control over policy so I address less publicly, but when I get really good service, I do my best to make it known!

Williams Home Maintenance hands down provides superior service! I have called them on several occasions for plumbing, air conditioning, heat service and they are very fast with service most the same day or the next morning at the latest, they provide excellent customer service from the ladies in the office (Monica, Jackie & Rebecca), and the work is top notch. If you need something done, look no further as WHM is the place to call for your home maintenance needs. Willie, the Service Manager is extremely knowledgeable, very honest, and most importantly, he gets the job done and keeps his word. Not only is he professional, but he is very personable as well. My 2-year old knows him by name "Mr. Willie". Being a smaller family owned company has its benefits and it shows with how they treat and take care of their customers.

Have been using Williams Home Maintenance for home repairs for over 35 years, but that may have changed after this weekend 's experience. We discovered our food disposal was leaking water from under the sink and we needed immediate repair. As usual we called Williams Home Maintenance for help. Being a Saturday morning we were told there would be an "emergency call service fee" of $134 just for them to come to our home and check it out. Because of a previously planned weekend family gathering we reluctantly agreed.

The very polite repairman soon arrived and said the disposal was dead and would have to be replaced to which we agreed. He proceeded to replace the 1/3 HP Badger disposal unit (costing $84 at Home Depot) with a new one in less than an hour. The total bill, including service call, the new disposal, and installation, was $581, which means just the service call and installation costs' were a somewhat ridiculous $500.

It is my understanding Mr. Williams sold his business several years ago and the new owners retained the name of the company. Again, I should point out that the new ownership was very upfront in telling us what the charges would be for installing a new disposal and we agreed. So "shame on us" for not shopping around.

We used the company before for installing and replacing our furnace and complete ac system. We got excellent service from them. Our shower abruptly stopped draining and water was backing up. Happened on a Sunday and was pleasantly surprised by the quick response time. Once again we got friendly professional service and affordable too!

We have used Eilliams for well over 25 years for all our home maintenance needs. I always felt that their service techs were very qualified and strove to do their best for clients. The past few years, however, there was a growing feeling that selling something or offering unneeded upgrades or repairs was more important than integrity. It didn’t used to be that way. I suspect that times have changed and this is the way of most repair places, but I lost enthusiasm for recommending Williams because of that.

I've been using Williams Home Maintenance, Inc for almost 20 years and find that they have always been professional, responsive, on time and their work is good quality. I would recommend them to others. I have not used them recently due to the coronavirus pandemic, but need to schedule their services as soon as the pandemic clears.

We Love Williams Home Maintenance!!!! They do excellent work and are always on time...we have been using them for years. We had a rental property and used them for all repairs over there as well...in fact once there was a slight problem with one of the workers and the tenant and the owner (Jerry) not only fixed the problem but gave us a full refund!!!
Williams is the only company for us...

William's has been doing major maintenance at my home for 10 plus years. They have replaced and maintained ac units and water heaters as well as smaller plumbing and electrical repairs and updates. This work has all been professionally accomplished.
I highly recommend their services.

I have been a customer for over 10 years. My unit stopped cooling. The repairman came out and told me that it would take at least $3,000 to repair the unit but he recommended a new unit. He quoted me the lowest unit $14,400 no interest. I kept getting calls to sign the loan papers. I got 3 other quotes and the unit was repaired for $600. Everyone couldn't figure out what lower end unit they could sell me for $14,400. All the other AC companies were discussed with Williams Home Maintenance for trying to get $14,000 from a long time customer. I'm very disappointed that they can try to gouge a long time customer. My business with them is done. I DO NOT recommend trusting them.

Never is my life have I come across a company like Williams Home Maintenance. Their service and quality is second to none. They actually listen to you and help to solve your problem in a prompt and professional manner. Recently they installed all new high efficiency heat/ac system(3 units). My home has never felt more comfortable, my utility costs have decreased significantly and they helped me get a $1000 rebate with my electric company to help pay for it. Amazing company, better people.

I don’t normally do reviews but I had to after the service I received from Monica and Williams Home Maintenance. They came out the same day and fixed my air conditioning. The tech was Professional, Nice and really cared. I even signed up for the maintenance agreement. So I won’t have to worry about my air-conditioning anymore. I know I’m in good hands. Thanks Williams Home Maintenance. I would recommend them to anyone.

I recently contacted this electrician service after noticing that several outlets in my home were not working and some lights were flickering occasionally. The technician arrived on time and began with a thorough inspection of the electrical panel, wiring, and outlets to determine the root cause of the problem. He explained that there was a loose connection and some aging wiring that needed to be replaced. The repair process was handled very professionally, and he made sure every outlet and switch was properly secured and tested before finishing the job. What I appreciated most was the clear communication and the careful attention to safety during the entire service. After the repair, everything in the house is working perfectly again. I would highly recommend this electrician service to anyone looking for reliable, skilled, and trustworthy electrical professionals.

I recently contacted this electrician service company after noticing that several lights in my home were flickering and one of the outlets stopped working completely. The electrician arrived promptly and performed a detailed inspection of the electrical panel, wiring connections, and circuit breakers. They quickly identified a loose wire connection that was causing the problem and repaired it safely. After the repair, all the lights and outlets started working perfectly again. The technician was professional, knowledgeable, and explained everything clearly. I highly recommend this company for electrical repair, wiring troubleshooting, and residential electrician services.