Reviews of local pros in Pasadena, Texas

I have had the services for several years. However lately, maids show up late, early or not at all. Cleaning was "okay". Another issue is that we usually get different maids each visit so we have to repeat and explain specifics of our cleaning in our home, we have dogs that need to be contained, etc. One time, the maids vacuum did not work and they asked to use ours with an attitude of us being obligated. Another time there was difficulty in communication and the one maid very directly told me that I need to learn Spanish. Another incident was when I was questioned if I sweep or not. Really seriously. Sending over maids who speak next to no English! The final straw was when one of the maids broke a $40 coffee pot. I called and was told that it would be replaced or refunded. After over a month of waiting with every excuse possible, I have yet to receive a check as refund for property they damaged. Be careful of these unprofessional, unethical and dishonest people who own this business!

I give this company a 1 star rating first because of the lack communication that I received from the owner Victoria. I did not know the ladies were actually coming to my house until the morning of, anout 2 hours before they arrived. Let me remind you that I was wanting their service for a vacant house that I had just purchased, but had not moved in yet. Victoria texted me 2 hours before they got there. Second, only 1 of the 3 ladies could understand and speak minimal English. They were done in about 2-3 hours. I was definitely not satisfied with their cleaning service and they wanted to charge me $300 and I kept asking Victoria how could that be when the house was vacant. She ended up charging me $270 which I feel was still too much for the poor job that the ladies did. I called Victoria before they left and she would not answer my call to tell her about the areas they did not clean good after trying to tell the ladies which didn’t understand me. She texted me and said she was in a meeting but she would let them know. Surprisingly for her to be in a meeting , she called one of the ladies and told them what I said but she couldn’t call me. They half cleaned my blinds, half swept and mopped my floors, didn’t even vacuum certain areas of the house, did not properly wipe the inside and outside of my kitchen cabinets and stove and microwave. They did not wipe the sinks, tubs, and showers and cabinets in the bathrooms properly. My vent hood was not cleaned as promised on the brochure. Blinds still had dust on them and couple of furniture pieces that was in the house was not dusted. My baseboards were not cleaned properly. They used a broom instead of a wet wash rag to clean the baseboards. Light fixtures and ceiling fans still had dust on them. Basically, I wasted $270 on nothing. I am so disappointed. I do not recommend this cleaning service to anyone because now I have to go back and clean my house and I wasted $270.

Two gentlemen that came were fast, professional and did an amazing job

SoftWash Houston did an amazing job with our house. They cleaned the siding/garage doors, restored the roof, and pressure washed the driveway. They a provided value-added service deoxizing the front storm door, and removed most of the A/C rust stain on the house siding and lower roof using a new method. They were very prompt, worked efficiently, and with a great price. Best of all, the gentlemen were very professional and pleasant to work with.

Very happy with their communication and results of the wash. Would highly recommend!

Soft wash took great care of cleaning my solar Panels.
Broc was quick to respond to request (next day quote.)
Scheduling was easy.
Service was fast and efficient.
Soft wash will be my go to for future projects.
5 star company.

Great work and great customer service , which is very hard to find these days. Would highly Reccomned these guys for any work they can do !!

They did incredible work cleaning my solar panels highly recommend!

We are very happy with the end result! I haven’t seen the driveway and sidewalks this bright! Amazing service! Will always use them!

Derek and his crew are very professional and did a quality job. We were a difficult project, but they handled it perfectly. Highly recommend.

Softwash Houston came to clean up our driveways. Amazing quick work and great friendly crew. Wonderful communication with their team on the process and scheduling. Most definitely recommend this company.

Derek was very professional! He showed up on time and did awesome work on my driveway and sidewalk. I would definitely recommend Softwash Houston for your pressure washing needs.

I hired SoftWash Houston to pressure wash the driveways and sidewalks for our home. The gentleman that came out to provide the service was the owner. He was very professional and super nice! He even went above and beyond and cleaned the stone section under our dining room window for no extra charge. This is an amazing company that does amazing work, and for a reasonable price! I absolutely recommend them for your home or business! They will keep your property looking fresh!

I was very pleased with the work that soft wash performed on my house and driveway. The technicians who performed the work showed up on time, were courteous, and did a fabulous job. I will definitely use the company again for my exterior house and driveway cleaning.

Derek with SoftWash Houston came to my home and cleaned our solar panels. He did an amazing job! I have a two story home with a steep roof. I was very impressed with his professionals and attention to detail. All the panels were squeaky clean, and looked brand new!

Muy buen servicio.

I love these people. They do a great job. It's quick, and I love the feeling of coming home and having the house smell and look great. I feel like I get so much more time back in my day when I come home and the cleaning has already been done.

I would like to personally thank Maid to Order for the fantastic job that was done at our house. As a Manager in sales and customer service I will say that this company offers an excellent customer experience. I would highly suggest this company to anyone needing to have their home or office cleaned. Thank you again, you have most definitely earned my business.

I do enjoy cleaning, but working a day-job AND a night-job, I don't always have the time for it. I am on an "on-call" schedule with Maid To Order, and have them come out and clean select rooms/areas of the house whenever I've come up short on time and can't do it myself. Their rates are VERY reasonable! I am always so pleased to come home at the end of the day and have a "fresh" house.

Good

They transformed my dull tiles into sparkling ones, and their service was both efficient and friendly.