Reviews of local pros in Pinehurst, Texas

4.9 based on 327 reviews Back to the listing
    5

    I was referred to this company while in Las Vegas on vacation. My A/C broke while I was away. My son and Grand-Puppy were quite miserable.

    My friend's referral to Legacy included the caveat that Legacy will do their best to repair your A/C whereas other companies automatically want to replace your entire system without really delving into a full diagnostic and finding an adequate solution.

    This is exactly what happened upon my return to Houston. I was told by a major reputable company that they don't work on systems as old as mine. They would only provide a quote for a full system replacement.

    I called Legacy on Monday mid-morning and they were able to provide me with a same day appointment and this is with the Technician traveling from Magnolia Texas to my residence right outside of Pearland Texas. I had to coordinate an appointment for the next morning (which is today, August 23rd) and I have never been more impressed.

    The technician, Jacob, arrived on time and was so very courteous, well-spoken, extremely knowledgeable and most interested in fixing my A/C. When he walked into my house, he saw that I had 7 fans blowing in my living room and the thermostat read 89 degrees.

    He politely said, "Wow, it's hot. Let me see what I can do". For the next 2 hours, he worked on my system and lo and behold, within 1 hour, my system was back on blowing cold air.

    Jacob took the time to listen to my concerns and explain what was going on with my unit.

    I 100% recommend this company for HVAC concerns and I just want to say that I love Jacob and his sunny personality.

    In closing, I want to commend him on his concern for safety and cleanliness. He took off his shoes each and every time before entering my house. At one point , I started to feel bad because he had to keep coming in and going outside to check the unit. His professionalism is commendable.

    Thank you Legacy for doing what I was told could not be done regarding repairing my A/C.

    5

    Seldom during 37 years of home ownership in the Woodlands have I been as impressed with a service company as I was recently with Legacy Mechanical Solutions. They replaced our downstairs air conditioning and heating systems. Every aspect of the job from the initial estimate through installation was handled in a friendly, professional manner. I look forward to working with Legacy in the future should the need arise and I do not hesitate to recommend them for your HVAC problems.

    5

    These guys were so polite and professional, qualities hard to find sometimes. But mostly they are quite knowledgeable and fair about their work. My home was built in the 50’s so it was difficult to get my system up to today’s technical and mechanical ability for the best airflow and efficiency. Thank you Legacy for doing a difficult but much appreciated overhaul of my system. My AC has never worked better than it does now!

    5

    AC totally shut down on Thursday before Labor Day. Christian arranged for Mike to come out that same afternoon. I had heard a lot of good things about Legacy and Mike personified all of them—professional, through and courteous!!! He determined we needed a new evaporator coil, which I assumed would take until after Labor Day to install; but Mike arranged to come back on Saturday to install and he did. Definitely 5 star service.

    5

    I highly recommend this family owned company for your AC needs. Christian, David and Jacob went above and beyond in getting me taken care when it came to fixing my AC. They were very professional, knowledgeable, and timely on getting my AC fixed especially with the Texas heat. I definitely will be using them for all of my future AC/heater needs.

    5

    We are very thankful to have found Legacy Mechanical Solutions. They have proven to be a company that operates with integrity and compassion. Over the past several years we have been able to trust there diagnosis and appreciate there fair pricing. Today, Christian and Mike did a phenomenal job replacing our HVAC unit.

    5

    Very reliable and professional company. Mike from Legacy Mechanical Solutions did a job at my shop. Mike was very polite and very knowledgeable. He took the time to explain every detail and make sure I understand what needed to be done. I will definitely used them again next time I have an A/C problem.

    5

    I was impressed with Christian and Mike Wasson, brothers running this business. This is a family owned business. I wanted a maintenance service package for HVAC system and Christian took the time to explain all the different components that worry included. Mike came out and was super thorough and patient. He answered all of my questions thoroughly. I learned a lot. Since this is a family business he had been working on AC unit since the age of 12. And he was clearly an expert in this area. Because he was so thorough, I felt like he did a really good job! I also thought that the pricing was reasonable.

    5

    I would highly recommend using Legacy to both friends and family! This summer, our air went out just two weeks after bringing home our newborn son. We had multiple other companies come out, do inspections and give their assessment, and even hired one. The work was done improperly, and the bids were astronomical, so we were forced to continue efforts to solve our problem. I was referred to Legacy by our neighbors and after contacting them, they showed up the next day. Christian came out and properly diagnosed our issues and even showed us where the other competitors were wrong in overpricing their bids. This was the first honest, thorough, and expert assessment we received. In addition, their work was impeccable and their pricing was amongst the lowest. They have earned my lifelong business!

    5

    It is hard to find an A/C repair company you can trust. Hands down, you can feel great about calling Legacy! Christian was knowledgeable and efficient in assessing the issue and getting us cool again! He did not try to oversell me, which is what I have normally experienced with A/C companies. I will only be using Legacy going forward and highly recommend them!

    5

    Legacy's special AC coil replacement deal for Wildwood saved me nearly $500 off another quote. More importantly though, the team of Christian, Jon and Mike were very professional, on time and thorough completing the installation. Even though they encountered some mechanical hiccups beyond the scope of the original bid, they worked through them and the final price did not budge from the quote. Legacy is well thought of in our neighborhood and now I see why. They have my future HVAC work endorsement for sure.

    5

    We had ongoing ac issues and with this terrible heat it was just miserable. Had previous company do nothing to make it work more efficiently . Jon and Mike came out on short notice and quickly . They were so professional , efficient , informative and helpful. We truly appreciate their work and and so happy to have a cool home once again . Thank you, I highly recommend them .

    5

    Christian is the man!!! Jacob and Mike were awesome too! These pros came in and removed the old system and installed a new one in our home in just a few hours and did a fantastic job. We were originally going to replace a bunch of copper piping for the coolant because I thought it was leaking, but Christian decided to pressure test it just to make sure and possibly save us some money. He did! Some other unscrupulous contractor would have just replaced it and took our money, but not these guys! They're down to earth good human beings and I can't say enough good things about them. We will be using them in the future... DEFINITELY!!!

    5

    Christian, Jon, Mike and Jacob all did excellent work installing my new air conditioner and heater. They are knowledgeable and professional. They made sure everything was done correctly with attention to detail. I am extremely happy with their work.

    1

    This company was recommended by a friend. We wanted a home standby generator. The appointment went well, we were told that the estimate would be emailed in a few days, and we could get the process started soon. No email was sent. I reached out three times. No email or response. Very unprofessional. We have wasted time waiting on this company when we could have moved forward with another. I do not recommend this business.

    5

    I contacted Legacy to get a 3rd opinion on an ongoing issue with our HVAC. After speaking with Christian, I was assured they could get to the root cause of our issues. Jon and Mike arrived on time with a servant's heart and got to work. It took several long hours but they were able to identify our problem and ultimately resolve it. First, the work was done right, but the professionalism and kindness displayed by this company and especially Jon and Mike renewed my faith in humanity. You will not go wrong in trusting your home to Legacy Mechanical Solutions!
    5 stars...and could give more.

    5

    Over labor day weekend my thermostat had went out and we couldn't figure out what was wrong with it, Christian came over and installed a new thermostat and had explained to us how the other one went out. He was very professional and I appreciate that he was able to come out so late, I have a baby so having it out was definitely not an option. I will definitely be using this company from now on, thank you Christian for helping me and my family with this problem and thank you for coming out so late. If there is ever anyone that asks if I recommend an ac company I am definitely referring them to this one. Thank you again Christian your professionalism and understanding of the urgency was very much appreciated

    5

    Christian from Legacy Mechanical Solutions was great to work with. He helped get my home cooling during the hottest summer in recent record. He and his team offered competitive solutions to a known AC manufacturing problem and were true professionals. They answered all of my questions and providing guidance when decisions were needed. The team was punctual, friendly, knowledgable, and thorough. They followed through on their word and even stayed late to get a tough attic job done under the worst heat conditions possible. A+++. Highly recommend giving them your business.

    5

    Fantastic team, completely professional, very responsive and super polite. Replaced my very old system at a great price and quickly. I had a lot of questions and they made sure I understood everything that went on. Christian, Jon, Jacob and Michael got my family back into cold air! Danielle was very helpful on the office end as well. A really great experience after some not so good ones. The team really seemed to love doing their job and it showed - they went above and beyond, worked great as a team and had positive attitudes in July Texas weather. Highly, highly recommended!

    5

    We were selling our house when the buyers sent an HVAC company to inspect our A/C units. That company told us it would cost 16K to get the units running correctly!! We were shocked. Our realtor recommended Legacy, so we called them. Jon and Mike came out and quickly realized the problem was only with the capacitors, a $125 part (each). We were so relieved! The buyers were still a bit skeptical, so Christian and Jake came back just to double check everything. After a thorough check, we were reassured that the system was in good working condition. We couldn’t be happier with the quick response, the professionalism, and the understanding of our circumstances. We will ALWAYS use Legacy in the future! We are so grateful for Jon, Mike, Christian, and Jake!

    5

    Christian, Jon, Mike and Jacob were amazing! They were professional and honest. While installing our new system they were polite, tested everything, went above and beyond cleaning up existing problems we had in our house. They were very hard working and didn’t even break for lunch! And to make it even better they were very good with our dogs! When everything was done, they were very thorough on cleaning up after themselves.