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1st Class Heat & Air
About the business:
At 1st Class Heat & Air in Plano, we specialize in HVAC services, offering expert solutions for all your heating and air conditioning needs. As a dedicated HVAC contractor, we provide top-tier air conditioning repair services, ensuring your home stays cool during those hot Texas summers. We're also proud to be a reliable source for air conditioning systems, supplying high-quality equipment that suits your comfort requirements.
When the chill sets in, trust us for dependable furnace repair services and heating solutions. Our team of professionals is well-versed in maintaining and installing heating equipment, ensuring optimal performance throughout our Plano community.
With a customer rating of 4.9/5 (based on 50 reviews), we take pride in our reputation as a trusted HVAC service provider. At 1st Class Heat & Air, we're committed to delivering exceptional workmanship and fostering long-lasting relationships with our clients. Experience the difference for yourself – contact us today!
Services:
All services 7-
Furnace Repair Service
Book from $50In Plano homes, we deliver prompt and efficient furnace repairs. Our skilled team tackles any issue, ensuring your home stays …
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Heating Contractor
Book from $50In a chilly Plano home, you'll find us, 1st Class Heat & Air. When your heating system falters, we arrive …
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Heating Equipment Supplier
Book from $50In Plano, we're your reliable Heating Equipment Supplier. With us, you get top-tier heating solutions for your home. We provide …
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Hvac Contractor
Book from $50In a moment when your home's comfort is at stake, we're Plano's go-to HVAC Contractor. Our expertise spans air conditioning …
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Air Conditioning Contractor
Book from $50In Plano, we're your reliable Air Conditioning Contractor, delivering efficient cooling solutions for homes. With us, you can expect swift …
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Air Conditioning Repair Service
Book from $50In Plano, we're your reliable Air Conditioning Repair Service experts. With extensive knowledge in HVAC services, we offer swift and …
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Air Conditioning System Supplier
Book from $50In Plano, we're your go-to Air Conditioning System Supplier. When summer heat hits hard, we offer reliable solutions to keep …
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Hours of operation
- Mon – Sun
- Open 24 hours
Latest reviews
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Butch Cooper23 May 2026
I highly recommend 1st Class Heat and Air. It started 5 months ago in October, when they came out to check my A/C that crippled during a heat wave.
Their response was same day, when other A/C companies said it would be a few days before they could come out to look at it.
1st Class Air fixed my issue and got us cooled down.
So when it was the end of the road for that A/C unit, our ONLY thought was to use 1st Class Air. They came out and assessed what we needed and they had our unit replaced... fast!
Randy and his team are friendly, helpful and informative on what you ‘really’ need. Awesome techs and front office team. You will have a great experience!
My Wife and I look forward to a ‘COOL’ summer ahead!
Thank you 1st Class Heat and Air!
Butch C.
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Tamara Cole23 May 2026
My AC went out on a Friday night. I contacted 1st Class Saturday morning, since the company who installed my AC 3 years ago went out of business, and they sent out John Dutil who arrived a few hours later. Within 30 minutes he had my AC working again. John was so professional, personable and informative. From now on, 1st Class will be my only AC company.
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Sahana S23 May 2026
I don't like giving negative reviews as I know there are real people on the other end trying to make a living.
But today's experience was off the charts... my a/c unit broke today. I called this company and they were able to get a tech out in 30 mins (which I appreciated).
Their tech Chris arrived and took a look at the unit.
He came back and said it would cost me "$749 even" to fix it.In a state of sticker shock, I asked for a price breakdown. He said the capacitor was broken. And I needed a compressor starter kit. And service charge. I asked him for the part's name to see if they would price match. He visibly looked upset.
At this point, he mumbled something, slammed my front door on me and left. I didn't know what had happened.
He returned a few minutes later upset and impatient barely able to hold a conversation. I shared my surprise at his reaction to my earlier question. He did not acknowledge it. He proceeded to say that "the conversation was over" and just left.
Needless to say, but I got my a/c unit fixed with another company.
I am not an expert at a/c units. So, I ask questions to learn. If I can learn, then I can make better choices to do what is right for me.
Rude. Unprofessional. Upsetting experience. That was my impression and experience with this company.
