Swimming Pool reviews in Plano, Texas

4.6 based on 50 reviews Back to the listing
    5

    Scott responded quickly, provided quality work, and expert advise. I am very satisfied with the results.
    My pool had poor water circulation, loss of water, was and very dirty. After Scott made repairs, the pool water looks cleaner than it has in two years. Many thanks.

    5

    Scott and the whole team at Aqua Clean Pool Service provide top-notch service. You can rely on them for all your pool needs.. from cleanings, repairs and maintenance. We highly recommend Aqua Clean Pool.

    5

    I have been using this company for many years and they do a great job. I don't have to wonder whether the job will be done every week and if it will be done right. I definitely recommend.

    5

    We’ve had several pool companies service our pool over the years but Aqua Clean has by far been the most trustworthy and attentive. If you’re looking for a pool company with a great weekly service team and an expert technician for the times when a fix of some sort is needed, look no further. Highly recommend.

    5

    Great service. Needed pool equipment repairs. Scott came out Saturday morning and his crew installed two new pumps Sunday afternoon. I also am having him do my weekly cleaning and maintenance. 100% recommend this company.

    5

    After my pool service shut for over a week for the holidays, during a serious freeze leaving no emergency assistance, I was very lucky to find this company for emergency help when our pool equipment stopped functioning and the pool had to be shut down. Josh, a technician, talked us through how to drain our pipes at 9PM to keep them from freezing although we had no prior relationship with the company. After that he came out, diagnosed the problem and completed the repair with professionalism and efficiency. He even assisted with a few additional issues that my pool company had not been able to figure out. I can highly recommend Aqua Clean.

    5

    Live in Plano, and can't say enough good about Aqua Clean! They have COMPLETELY turned our pool around in a mere couple of months - after a full 2 years of the previous company we used making little progress with algae issues and never managing to get our vacuum to keep from toppling on it's side and doing absolutely nothing but wasting booster pump electricity.

    The Polaris vacuum finally does it's job and actually moves all over the pool, and not exaggerating, there isn't a single speck of algae left in our entire pool, and we had SEVERE black and green algae.

    Scott and his team are pool/pool equipment magicians, and Gail provides the best customer service you could ever ask for. Somebody always answers the phone, and on the rare occasion they don't, you can count on them calling you back within a couple of minutes.

    Their customer portal is also a very neat tool, and allows you to see in real time exactly what they have added to your pool after each visit, and also notifies you of potential equipment service recommendations.

    Thank y'all very much for everything you have done and continue to do.

    5

    Scott and his team at Aqua Clean were outstanding! After the arctic freeze in February I couldn't find a pool repair service to come out and repair the damage to my pool equipment. Scott made the time and kept me up-to-date each step of the way. The repairs were made and the pool never ran better. I highly recommend you chose Aqua Clean Pool Service.

    Karl Melton
    Murphy, TX

    5

    Scott has helped us with our pool for almost 10 years. He is excellent at his work and is so helpful when there is a problem. Several times he has come out within a day of notice and fixed issues right away, and he assures that our pool is always running smoothly and crystal clean so all we have to worry about is enjoying the sparkling waters :). I would highly recommend Aqua Clean to anyone who wants worry-free pool maintenance.

    5

    These guys are the best. I've used them for service, and regular cleanings. They are kind, professional, and very reasonable. Give them a try.

    2

    The only reason they're getting two stars is because of the employee that came out. Very knowledgeable and friendly.

    We called and asked for a quote on monthly pool services and also a quote on heater replacement. The day before they came out we canceled the quote on the heater replacement because they were charging us for a service call. The gentleman still came out to give us a quote and they still charged us for a service call. Felt a little bit scammy.

    5

    Scott and his crew have serviced our pool now for over 2 years and we could not be happier with their honest and reliable service. They take the time to really analyze and diagnose any issues, which is greatly appreciated. Our pool runs great now! Thank you, Aqua Clean!

    5

    Scott first came out on a Saturday when my pool had not been running for three days and the water was an ugly green. He quickly made some recommendations for electrical work before addressing the pump issue, as my pool and equipment date back to the mid-1980s. Scott explained about the money I would save if I opted for newer technology, but I was really sold when he said how much quieter it could be. He made it happen quickly and trained us on the new features, patiently answering all our questions. I couldn't be more pleased with his work and I highly recommend his services. 5 stars! Thank you, Scott.

    5

    Scott was super helpful and took the time to talk me through navigating our pool equipment in the freeze and fixing our issue within hours!!!! Thanks for potentially saving us some costly repairs and such quick service.! Also, Gail their office assistant is also so friendly to deal with.

    5

    Scott was very helpful. We needed to have our pool heater replaced. He quoted us a very competitive rate and was able to install it the next day. We were pleased with the professionalism and timely response. We have used Aqua Clean before for other repairs and every time have been happy with the results. I definitely recommend them!

    5

    Very responsive to my pool equipment issue. Had me scheduled for repair the next day. Josh communicated with me throughout the process and answered all of my questions.

    5

    Scott and the Aqua Clean Pool Service Team - Best Period ! I shopped many pool services after the last 2 I had did not do a good job. I watched them on my cameras and for the weekly charges -vs- actually working we let them go. Scott's team includes his awesome Mom that is always making sure we are OK. Great Rates, Better Services. Last Freeze from broke my pump, boom fixed asap.

    5

    Aqua Clean has provided weekly cleaning for my pool for almost 4 years. I travel a lot and they keep my pool looking and working wonderfully. One of the reasons I like Aqua Clean is they have great people on staff. The owner, Scott, is very knowledgeable and will actually return phone calls if he misses you. If you call for service you will probably get Gail on the phone. Gail is not only absolutely delightful but extremely competent. When we had the bad freeze a couple of years ago and everyone's equipment froze and broke, Gail was able to get me a new pump weeks before my neighbors got theirs. I was the envy of the neighborhood. It was truly amazing. Another person I have to mention is Eric who has actually cleaned my pool for the past 4 years. He is a remarkable young man who does his job dependably, efficiently, and competently. I trust him completely with taking care of what needs taking care of. If you are looking for an excellent pool service that is super easy to work with you should talk to Aqua Clean.

    5

    I recently faced a frustrating journey with my pool pump leaking water. After reaching out to numerous companies with little to no response, I finally found one that answered my call and responded to my request the same day. Josh, the technician who assisted me, was incredibly knowledgeable and provided excellent service.

    Josh not only saved me money by advising against replacing my pump, which I hadn't used, but also went above and beyond by checking my pool robot. When he found out I didn't use the pump for the robot, he decided to redo the piping and fixed everything like magic.

    Despite a minor issue with the payment process, I am very satisfied with the service and especially appreciative of Josh's expertise. I will definitely use their services again, thanks to Josh's outstanding work.

    5

    Scott and his employees are great! Love their service, kindness and professionalism.

    5

    I was referred to this company after purchasing a home with a pool. Scott came out & inspected the pool, gave me a quote for both service & repairs needed to get up to speed. He rebuilt my Polaris and charged very little to do so. His tech (Josh) came out and rebuilt my valves (5) & added a new chlorinator. Our weekly pool cleaner was set up & did a great job ensuring we are ready for a fun summer!! I highly recommend Aqua Clean Pool Service! Their team is punctual, straightforward, & offer a great service/value to their customers.