All reviews for Parkway Transfer Station

Surprised to see low ratings. I’ve never once had an issue here with the desk people. They ask you to provide your ID and your city of Plano bill and that’s it. If you can’t find your paper copy you can easily log on from your phone and show them a screenshot of that. Always helpful and friendly workers, plus it’s a great service. Two free dump runs a month!

everyone was so nice and a huge help! They took a lot off of me mentally and physically

This one isn’t as obvious as the Custer Road transfer station. As you approach the building, go to the left. You’ll wait for the attendant. Make sure your vehicle hugs the right curb so you leave enough room for garbage trucks, and other vehicles,

You will be directed around to the back of the building and drop the solid waste off just inside the large rollup door.

Not a bad idea to wear a mask as the smells can be overpowering.

Got the job done

Custer road transfer station is way better.

No phone answer. Attendant not helpful.

Replace the old woman at the counter. Always in a bad mood. If you don't like your job get another one. Lord help this woman.

Check-in attendant was extremely rude and refused to help. Website states a utility bill is required to show proof of residence, when I tried to show an electricity bill she rudely demanded that it needed to be a water bill. No where is it stated it needs to be a water bill. I asked what if I live in an apartment, she said then I have to pay full price. I am confused as to why seeing how I have proof of residency in one of the qualifying cities. Wasted time and money going here. Plus finding the check-in window was a hassle.

I would avoid this location if at all possible or hope not to get help from the older lady with brown hair.

Plano may be the happiest place to live but don't try to drop your trash off here. They only accept certain “household” items and go thru your trash telling you what they won’t take. I pay Plano’s outrageous water bill that’s supposed to get you 2 trips to the xfer station a month but they don’t really want you to come here. 1 star or less