Reviews of local pros in Princeton, Texas

We called another AC service company to fix a condensate drain at my mother-in-law’s home. They told us an adapter fitting had broken off in the side of the unit and it couldn’t be removed because it had been glued in - a huge mistake, and the only solution was to spend over $1500 to replace the whole evaporator coil and drain pan!

Crow’s had installed that unit just 2 years ago, so naturally I called to complain. Jason came out the same day and removed the broken adapter in 5 minutes, proving it was not glued and the installation had been done right from the start, and he installed a new adapter and reconnected the pipe for free.

Crow’s clearly takes great pride in their work and stands behind every detail being done right.

Crows came today to fix a struggling AC unit. The tech was awesome, found the issue, and had things running smoothly in an hour or so. Very fair on their pricing too! I will use them again if issues arise! Thanks Team Crow!!!

We had a unique situation and Crow’s swooped in to save the day. We left a message for service at 10pm and they were there by 12pm the next day. You won’t get this kind of help and service from the big name guys. This is a true family run business. I saw another review that mentioned integrity and I agree 100%. Thank you Crow’s.

I am very pleased with the work done by the crew from Crow’s Heat & Air. They were professional and courteous. From the beginning, Jason and his son came out and performed an inspection on my system, told me what I needed, quoted a price, and got me on the schedule. I highly recommend them, and will use them for all my heating and air needs in the future.
Thank you!

Knowledgeable tech who was also friendly and helpful.

The tech was professional and completed the job. Thank you William.

This company is highly professional and helpful with great expertise

Knowledgeable..good communication..fast service..trusted techs.. thank you

Great service and always does us good.

Very professional and know how to communicate what needs to happen.

This company has the Best customer service, from start to finish!!!!!

Educated me on my options and was patient with my questions. Great experience

Great thorough service. Professional explained everything and dealt with the rain.

Had to order a new drain pan. I believe that, as explained to me again, should solve the problem.

Got my A/C unit working fast and I'm a happy customer
Thanks!

Fast and excellent service! Charles handled everything quickly and got things running again!

Arrived on time, courteous, explained in laments terms, quick fix, knowledgeable and kind.

Joseph was very thorough during his inspection and was willing to talk through everything with me

This was a great experience. I was given options that best suited me. Pricing was affordable. And just the nicest respectful staff.

The folks here in Van Alstyne have proven to be professional, courteous and very knowledgeable. Great job all around.

Fantastic service. Great company. They came at 8:15 PM to fix my AC.