Reviews of local pros in Prosper, Texas
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We had the best experience with Francis and his team! Francis provided excellent communication throughout the project and was very reliable. He is very knowledgeable and we couldn't be happier with the finished product. He also helped us pick out and install trees, lights, and speakers. We highly recommend 365 Synthetic Grass & Outdoor Living!
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I have been working with Tropix for years, and the level of service is second to none. Tristan, who comes out weekly, is knowledgeable, dependable, and always willing to help. I highly recommend working with them on new projects and ongoing maintenance and service.
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Our pool building experience using Tropix and Dan was exceptional! From our custom pool and backyard design to completion we are so impressed. We were told the project would take 90 days to first swim and they delivered.
We highly recommend working with Dan he kept us informed with daily updates. We are extremely happy! -
Tristan, our pool tech, is a fantastic worker! Tristan provides excellent customer service, quick responses, and takes time to answer any questions we have. Tropix Pools have been great at communicating with us on any information we need or deals that have.
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We have had Tropix for about 6years. John does an excellent job of keeping the pool clean and ready to swim. He’s always helpful and answers all my pool questions. It is so wonderful to know that when I have company, my pool is ready to go.
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Tristan has been maintaining our pool for a few years now. My favorite part is never having to think about our pool safety and whether it’s ready for use. He has also gone above and beyond when we’ve had larger issues like our hot tub level dropping way low. Tristan took it upon himself to contact our equipment manufacturer and learn how to solve the issue. Highly recommend!
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My weekly pool service is Tropix. They have been phenomenal and we have been using them for over a year. I have tried several companies, and Tropix is above and beyond. Staff will actually spend time brushing, cleaning, vacuuming, and checking the water for your pool. They are knowledgeable, easy to reach, and trustworthy. Tropix will not oversell for things your pool does not need. 5 stars! Highly recommend!
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OMG what can I say this is the best pool company ever. They take such great care of my pool. I never have to worry. My pool is clean and sparkly all the time. I love my pool guy Triston Hastings I feel he’s apart of my family and he’s great with my dogs. They love him.
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We've been using Tropix Pools for the past three years, and their service has been nothing short of exceptional. Tristan, our regular technician, is truly "Johnny on the spot." He is always punctual, professional, and incredibly thorough in his work.
Tristan consistently maintains our pool to the highest standards, ensuring that the water is crystal clear and all equipment is functioning correctly. His attention to detail is evident in every visit, and he never misses a beat.
One of the standout aspects of Tropix Pools' service is Tristan's excellent communication. He is proactive in notifying us about any potential issues or necessary maintenance, providing clear explanations and timely updates. This level of transparency and reliability gives us peace of mind, knowing that our pool is in the best possible hands.
We couldn't be happier with the service from Tropix Pools and highly recommend them to anyone in need of top-notch pool maintenance. -
I have been using Tropix Pools to manage my pool for several years. During that time they have been very responsive to my questions and concerns. I have received outstanding service from both Jared Householder and Leland Tyler. In addition Ashley has always been quick to respond to any inquiries I have had. All in all, I have been very pleased with the service and attention I have received from the Tropix Pools team.
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I've been a Tropix Pool customer for a number of years now and their service has always been terrific. They come no matter the weather or time of year and keep our pool looking great.
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Tropix pools has been servicing my pool since March. I am so glad I connected with Ashley and got on board! They ensure it is in mint condition for all guests and my family’s use all summer long. We will be continuing their monthly service through the winter as it has been wonderful to not have to worry about balancing chemicals or daily cleanings. Jared does a great job!
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I've been with Tropix Pools for over 3 years and have enjoyed their pool services. My technician, Adam, does a great job maintaining my pool as well as answering all my questions patiently and efficiently!
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I’ve been with Tropix pools for about five years now. what’s surprising me about this company is the level of service they have Tristen has always made time to share with me. What he was doing. What needs to be done and if I had any additional concerns that he could look at. because of the service I will continue to stay with Tropix.
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We love the service we receive and would highly recommend this company to everyone. Tristan is professional and super knowledgeable. He is an excellent communicator and always keeps us informed of what our pool needs and what it will cost to fix it. He gets repairs done in a very timely and cost effective manner! We couldn't ask for more! Super happy and highly recommend!
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We've entrusted Tropix Pools & Outdoor Living with the care of our pool for the past year and a half, and it's been a decision we've never regretted. Selecting the right team for the day-to-day maintenance of our pool was crucial to us, so when the builder of our pool recommended Tropix, we knew we were in good hands from the start.
Our weekly technician, Triston, has been nothing short of exceptional. His consistent communication, responsiveness, and willingness to go above and beyond have truly set him apart. Not only does he ensure that our pool is impeccably maintained, but he also takes the time to address any questions or concerns we may have, offering valuable insights and guidance along the way.
Investing in Tropix's higher-tiered monthly program has proven to be one of the best decisions we've made for our pool. The peace of mind knowing that our pool is being expertly cared for by a dedicated team is priceless. Working with Tropix has been an absolute pleasure, and we wholeheartedly recommend their services to anyone in search of top-notch pool maintenance. -
Been using Tropix Pools for over a year and they do a great job. Timely, efficient, stay on top of preventative care. Triston has been the one servicing my pool, and he is always quick to correspond with any issues and offer solutions. Highly recommend!
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We’ve been working with Tropix Pools and Tristan specifically for the past 10 months now and have been extremely satisfied! He always goes above and beyond to share his knowledge and to consult with the Tropix Pools service team on questions and possible concerns we’ve had from our previous builder. Tropix came to us highly recommended and I am here to do the same- they are definitely a reputable, professional and easy to work with company who has always been available to answers any questions we’ve had; from the best options to dealing with the freezes/ winterizing, to maintenance on filters and pumps, Tristan and the Tropix Pools team give us the peace of mind you want when caring for your pool. Thank you to them all for going above and beyond!
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Tropix does a great job maintaining our pool at our rental property and keeping us and the tenant informed of all things related to the pool. They are always timely and responsive with any upcoming work that needs to be done. They even went as far to provide us a customized annual expense report for our records. Great team!
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We have had Tropix servicing our pool for almost 3 years now. Triston has been amazing in keeping our pool. He is patient and timely in answering my many questions. He is kind and personable when we are home in the summers and run into him, always walking me through anything that needs to be done or what I can to to keep my kids swimming! We have been incredibly happy with Tropix care of our pool!
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We just Tropix Weekly service to clean and maintenance our pool. We have been so pleased with the service! Anytime there is an issue, it is fixed right away and great communication. Tristan is who always takes care of our pool and he is so helpful and does a great job! Highly recommend Tropix Pools!