Reviews of local pros in Prosper, Texas

Vital Air was and has been such an amazing company to work with. After dealing with a horrible MEP engineer for our commercial space and no help from them, I was able to luckily find Vital Air. They are the most caring group that checks in after services, not there to put a bandaid on something but really research solutions and most importantly, honest. If you need any help with HVAC then I couldn’t recommend them enough. Thank you so much Vital Air Systems!

Vital Air has been incredibly knowledgeable and service oriented with our company. We switched HVAC maintenance providers because we were not getting good customer service before, and working with Vital Air has been a night and day difference. They are able to quickly identify issues, provide estimates of costs that are reasonable, and quick response to our calls. In addition, it is evident they are committed to customer service by going above and beyond in giving our team the information we need to operate our system on the day to day. I would highly recommend Vital Air, and trust their expertise greatly!

Best HVAC company ever, very knowledgeable and professional. We have used multiple different companies over the years and our problems were never fixed until this company comes. Very satisfied customer and would highly recommend.
Tyler is exceptional at what he is doing. Thank you guys

Our ongoing HVAC issues were causing disruption to our business. Vital Air solved the problems other companies couldn’t. Matt and his team are knowledgeable, professional, and communicate well. Highly recommend this company!

Vital Air was great to work with. Very professional and really knows HVAC and VRF systems. They figured out the problem and fixed our AC right the first time.
I definitely recommend them if you want it done correctly. Give these guys a chance.

Keith stopped by this morning. I explained to him the problem we have and showed him the the location of our units. Keith quickly deduced the problem and explained it to me. We agreed to go ahead with his fix. In a short amount of time, the problem was fixed. All for a more than reasonable fee. Keith was both professional and personable. Thanks for a job well done.

Kaileb Stiles was absolutely professional and efficient in his visit to maintain our four air-conditioning units. He answered all my questions, and explained things that I didn’t understand in an easy way to comprehend. He showed extensive pictures and explained the annual maintenance plan. He was considerate to tell me to place towels in the sinks when he did the blowout and he gave me all the dirty towels at the very end of the visit. I highly recommend Christmas Air Conditioning and Kaileb Stiles.

Jack was very professional, friendly, and informative. He fixed my issue in no time and answered all of my questions. Their prices are extremely fair, and they were able to get me on the schedule the same day.

Jack and Craig came out and were awesome. They were very thorough and kept me up to date on all activity being done. They provided views of what was good and what needed attention. They respected the property (both inside and outside). What a great team and partner. Definitely recommend Christmas AC & H.

They showed up within hours of our call. Brendan was so knowledgeable. He found the issue and got everything cleaned out and fixed in no time. I love that he gave us tips on how to keep clogs from happening in the future. Highly recommend this company!

Great visit,explained everything that was going on with my air conditioning unit help me and my wife our concern.Just made a great impression

Knowledgeable, respectful, professional, a breath of fresh air in today's world. Phil is a man of integrity. How nice to meet an honest man in this blind profession.

Came home from the hospital as my mother had a stroke. House was 85 degrees. Called and they had a tech sheduled immediatly which was after hours. Keith Powell showed up and stayed until he could find a solution to get us through the night. And on top of that, went to the shop and picked up a portable A/C just in case it went out again. He was there first thing the next morning and resolved my parents issues. Now this is above and beyond. My handicapped parents would have been very uncomfortable if not for his compassion and dedication to his job.

Keith was very kind and efficient. He was able to take care of my AC needs even dealing with a very old unit. Everyone I spoke with at Christmas Air were kind and courteous as always. I still recommend Christmas AC.

Kaleb was very good! He arrived quickly and explained the problem with our unit clearly and recommended a cost effective solution. He was also very thorough in analyzing the entire system and determining if there is anything else needed to keep things running on top shape.

Plumbing on another level!! Great communication, super-positive vibes, helpful and honest, nice professionalism, and high standard, high quality work!! If you are going with another plumber, why? 🤔 We trust Christmas. 💯 Many thanks to David for his help today!!! He replaced our leaking disposal, replaced our leaky kitchen faucet, replaced the kitchen sink secondary side's drain (ours was rusty), and replaced the cheap shut-off water valve (at my request since they've started breaking in our home). He did an expert job with all the caulking and cleaned up the area well after the job. 💙 Told him not to work too hard, but know he will ✅

Jack and Santiago were professional and friendly. They were by far the best technicians we've had.

Super easy to set up an appointment. Josh came on time and worked quickly and efficiently. He answered all my questions. Will definitely use again! I heard a lot about them and they met all my expectations. Highly recommend these guys.

Responsive and came within time frame given. Pleasant employees.
Luke Sage was knowledgeable and did measurements for ceiling access rather than say need to remove pull down stairs and trim Other company felt it needed to be done.
Will use again and recommend.

If I could rate negative stars, I would. Our technician that the company sent us created a problem that we didn’t have with our A/C system before he arrived, in an attempt to sell us on $6,000 worth of repairs to replace a TXV valve and compressor that he claimed was bad. We had him put our system back to the way it was before he started his “testing” and leave so that we could get a second opinion. In the two hours from the time he left to the time the new technician from a different company arrived, the house was already starting to cool again. The new technician from the different company found that all we needed was a $225 capacitor for the outside unit. While you could blame this on a one-off event with this technician, we used this company one time previously with a different technician, and ended up paying for a transformer that was damaged during their “testing”. Fool us once, shame on you. Fool us twice, shame on us. We will never use or recommend this company ever again.

Jonathan was very respectful and did a great job. Was quick and efficient (from what I can see)