Reviews of local pros in Prosper, Texas

I was very pleased with their prompt help and service. They mad a tough/hot situation much better very quickly. I’m grateful for the communication thru text and the professional job they did. Thank you!!!

Got and maintenance and inspection for our AC system. Our technician, Brendon, was super professional and did a great job explaining his findings and recommendations to us in an easy to understand way. He was also very patient answering all our questions. Would recommend 10/10

Very professional, they worked very hard, and clean up done wonderfully. They were very courteous and we would highly recommend them to anyone looking for a company with great and professional service.

Simon did a great job!! Very professional and friendly. He indicated my filter was still good but he did not have the size with him. Since I purchased my system from Christmas Air a filter change would be scheduled in the near future. I know Christmas Air will always take good care of my HVAC system.

Great experience with Christmas Air! Coby arrived early on the time frame given which was a pleasant and welcomed surprise. He was courteous, professional, extremely thorough and explained in great detail all that was involved in servicing my units. He made sure all my questions were answered. Signed up for Christmas List membership again which saved me some money to have my units maintained twice a year. My experience with Coby and was fantastic all around! I knew Jake Christmas and he built a high integrity service company that truly cared for its customers and always did what was right for the customer. I hope Christmas Air and its new leadership / new owners will keep its wonderful reputation and servant leadership as part of its core values!

Braulio was our repair man. He was excellent, very knowledgeable and diagnosed the problem quickly. Unfortunately for us, we had a major leak and decided to replace the unit instead of repairing it. He scheduled Brett out to go over options and cost to replace the unit. Brett was excellent as well. He was very understanding of our needs and did not rush through anything which we really appreciated. I’m sure we made the decision to go with Christmas Air. Great employees.

I want to thank Bill for coming out early when AC unit 1 bit the dirt! He was early, very professional in explaining things to me. He was quick and thorough when installing a new motor .

I want to thank Misty for responding to my distress so quickly to get us scheduled !

Very happy customer

AC upstairs went out last night. It was a bad run capacitor. Called Christmas because we used them in the past and never had problems. This visit was steller. Great communication. Our repair tech, Jack, was awesome. He was able diagnose it quickly and repair it quickly. I highly recommend.

Jack was extremely courteous, listened to all our concerns, and got the job done in a timely and thorough manner. Much appreciated!

My Name is Stan. Santiago came by to do my heater inspection. He was very thorough and did an excellent job.

I have been extremely happy with the service I have received from Christmas air every single time. I highly recommend.

Today, we had a wire burn up and had to have someone come out. They not only put us on the schedule same day, but also added us next in line.

Brendon came out and got us up and running in no time. I was very impressed by his manners and professionalism. You don’t always get that nowadays

Anyway, Brendon made a new wire, monitored the system for about 10 minutes, found out why the wire had burned up and fixed it for good. He again monitored it to make sure we weren’t drawing any extra amperage and that the new wires weren’t heating up. He then explained everything he found in great detail and thoroughly answered all my questions.

I have a discount through their competitor (because it was cheaper to join a family plan when a pipe burst last year). I chose to go through Christmas air today because I trust them more. I highly recommend using them. I only wish they had more services outside of AC (and now plumbing).

Great experience with Christmas Air! Robert arrived earlier than quoted wait time which was a pleasant and welcomed surprise. He was courteous, professional, extremely thorough and explained in great detail all that was involved in servicing my units. He made sure all my questions were answered. Signed up for Christmas List membership which saved me some money to have my units maintained twice a year. From speaking with Sierra, to my experience with Robert, fantastic customer service all around! I see why Christmas Air has the wonderful reputation that it has!

David gave five star service when he came out in this brutally cold weather to repair my washing machine. He was very friendly and professional and has my recommendation for future plumbing needs.

Eric and Phil came out and did a duct cleaning and installed a UV light to keep the air clean in our house. Super friendly,
quick and thorough. We've used Christmas Air for years and will continue to do so.

Jacob with Christmas Air delivery top notch 5 star service. The office staff makes it easy to do business.

Bill Ketchell was very professional and thorough. Found the problem with our heater quickly and we had heat within minutes!!! Great communicator!! We will be requesting him from now on.

Christmas has been servicing my unit for nearly 5 years now and could t be happier with the service. Staff is always extremely helpful and friendly. Highly recommend.

Christmas AC and Plumbing comes through again! My tech today was Jacob. He was professional, thorough and explained everything so well. 5 star service!

Our technician Phil arrived promptly and was able to diagnose and resolve our heater problem right away. He was in and out within an hour, and at a fair price. Thanks Christmas Air!

Jack did a fantastic job checking out our heating systems in Flower Mound and was very friendly. Christmas Air has always been reliable for us.

David and Josh did an excellent job on thr replacement if our water heater. They were very efficient, friendly and professional. We will definitely use them again.