HVAC reviews in Richardson, Texas

In researching to have my ducts cleaned, I came upon your company. Taking into consideration that some people can be difficult to please, it is your comments of threats, CAPITALIZED WORDS, and suing customers that turned me off.

We strongly recommend Climate Doctors. We are very happy with their customer service in all areas. María is the first point of contact and she was amazing. Technician came out to our property and he was on time as scheduled and did a great job at cleaning air ducts and communicating at all times. It is refreshing to find serious and professional service so therefore we highly recommend Climate Doctors.
Thank you and keep up the great work you do.

Duct sealing: 5 stars, it was quick and clean, loved it. Justin and Fernando were great.

Duct cleaning: this is what brings the overall down to 4. I followed the directions they gave about clearing the area directly underneath and around the ducts so they could put down their materials to keep my house clean. They put down covers right under the vents, but in the process of cleaning one vent, clouds of black dust would shoot out another and it has coated everything downstairs, not just around the vent. I asked them about it and they said that usually the vents aren't that closely connected so their process isn't to cover the others while doing one, and they said only 1 house in 50 is this bad in the vents so usually not that much comes out.
Even if most houses aren't that bad, that doesn't really help me who had to spend two full days cleaning a layer of black dust off of everything. I'm also doing some kitchen cabinet work so all my dishes and utensils and food was out on tables, and I'm still unpacking in other places so a lot of stuff is just out rather than in closets or cabinets. If I'd known this was a possibility I could have covered everything with sheets or blankets and then just washed the sheets. But instead everything got coated which is way more time consuming to clean. My house was built in 1975, and the ducts have probably never been cleaned, so at least I have confirmation that it was needed, but I really didn't appreciate having so much more unanticipated work created for me.
The crew did clean floors and surfaces in a wider area than they probably usually do to try and help clean the unexpected dust, but I didn't realize the full extent of how much got coated until after they had left.
If you have an old house or you think your ducts might be especially dirty, cover everything!
And Climate Doctors - maybe consider making it standard practice to cover other vents while you're cleaning one.

They were the least expensive of 3 insulation installers I contacted. The person who came out to bid the job was the most knowledgeable of the 3. The installers arrived on time and did a good job. I give them 5 out of 5. The insulation has been a big improvement.

Climate Doctors did a great job cleaning the vents in my house. The technicians were knowledgeable and thorough. This is the 2nd time I am using them and will continue to do so. They also have good offers.

3rd time I have used Climate Doctors. They are great.
My old residence, they installed Radiant Barrier, insulation and a couple of other beneficial products. Current residence they added insulation, wind turbines and an attic access cover. On both houses they cleaned and sanitized the air ducts.
I will use them again if I ever move again.

Really helpful and informative energy audit. We moved forward with some of the suggested actions (namely updates to attic venting and insulation) and saw immediate results in our energy bill. The folks that came out to do the work were timely, professional and scheduling was a breeze, and rates were very competitive.

Darryl Wilson and his side kick, whose name I failed to get, did an excellent job for us today. They both were very professional in all they did for us. We highly recommend Climate Doctor!

Great company to work with, their service is outstanding. Very easy to setup the free "audit" very thorough evaluation, did not try to sell me on things I did not need and if anything was needed, they also provided options to do the work myself if I was comfortable. Their prices were very reasonable and their availability to complete the work required was excellent, I did notice a BIG difference in heat retention and efficiency of furnace during the coldest days this winter after they worked their magic. Thanks and I look forward to working with you again!

Sergio and Darryl knocked it out of the park. If it weren't for them, I probably would be in a world of hurt with the hvac system. Paul came though with the energy assessment and gave me some good tips to ensure my ac unit ran at optimal levels. Highly recommend.

I’m impressed with the service I got. Paul was knowledgeable and forthright. Maria was so helpful. Justin and Fernando were prompt, courteous and professional. Insulation, attic tent, and wind turbines were installed and area cleaned when done. I definitely recommend Climate Doctors!

Fantastic experience! They had excellent customer service staff, the technicians were here on time, explained the process to me and discussed prices as communicated over the phone, with all those taken cared of before start the job. They did a great job on the air duct cleaning, cleaned up nicely after the works were done, whole process took about 90 minutes for our 1 and half story home. We can tell they did a great job with the cleaning because even though they had suctions at the vent to catch the dirt, there's still a lot of dirt escaped the vent invisibly. We wiped the area close under the vents and there's lot of black dust. So we had been pretty happy with the overall experience. Keep up the good work!

Darryl Wilson With climate doctors, he’s an excellent worker. He’s very kind. He pays attention to details. He treats your home as well as his very own. He is very good at what he does. I would suggest that you would hire this company and ask for Darryl Wilson excellent worker.

Scheduling my duct cleaning appointment was effortless. Maria was extremely helpful, accommodating a last-minute reschedule on my part. There was no push to upsell, and the promotional rate was applied.

Paul Boyd, the owner, is a certified, knowledgeable professional and an expert in his field. He conducted an energy audit, pinpointing areas for improved efficiency while also noting what was already working well—something most businesses don’t do. His focus was on maximizing customer value, not selling or upselling. I plan to use their services to address some of the identified issues.

The duct cleaning was scheduled for a separate day. The technicians arrived early, worked efficiently, and were thorough. The job and cleanup were completed to my satisfaction.

The pricing for duct cleaning is competitive compared to other companies. I highly recommend Climate Doctors for duct cleaning and sanitation. Their excellent online ratings accurately reflect my experience.

I apologize for the delay. I’ve been so busy you guys did a great fantastic job. Super great nice and clean. The system is working really good thank you so much. I would refer you to others as well. Thank you. Good job.

Update: changing it to 1 star. The owner Paul just called to insist his guys didn’t do anything. The damage is all just a part of my imagination I suppose. I was okay with 2 stars because the job was complete but don’t call and harass me about my review. I paid the company in full, company didn’t help with the repairs, and I fixed the damages in my own. 1 STAR.

Did an okay job minus the damage to my home. I had some insulation blown in. The do not pad any corners or edges. The hose will damage your edges and walls. I would recommend you pad the edges yourself before they do the job. I informed them about the damages but they still charges me full price for the services. They could have knocked a few bucks off for me having to repaint the areas and applying putty to all nicks. I only gave them 2 stars because they actually did the job. Won’t be using again for other services.

I had some work done by Climate Doctors. They were fantastic through and through. I had a turbine vent, insulation, and duct sealing work done, and the numbers are in!

When comparing my Ecobee runtime data + outdoor temp + indoor temp (by room), I can see:

A 43.9% (10.7hr -> 6hr) reduction in average A/C Cooling Hours per day (after normalizing data to outdoor temperature)
A 39.1% (18.4m -> 11.2m) reduction in cycle length when the A/C was on

After the IRA tax credits, my electricity company's $500 credit for having this work done, and my projected savings on my electricity bill brings me to, drum roll please: A very conservatively projected <15mo ROI on having this work done. It is likely to be closer to 10 months.

Folks, for a house project, it does not get much better than that. All of these numbers are in line with what I was told during the energy audit, and I'm super impressed and pleased.

Daryl was very nice . On time , clean and efficient . The only thing that threw me off was at first he said he was only gonna clean from the attic and didn't have to open each vent? I said oh that is not how it was described that you remove each vent and clean the outside as well. went to his truck then all of a sudden yes he is going to take each one off??? Also I was told they take before and after photos I would have liked to see them right when they were taken but he said he'll show me at end then when the end came I had to request them the next day because nothing came through and there is no way of telling which was a before or an after? They all look clean which tells me that we really didn't need to have them done even after 9 years ! We expected to see 2 inches of soot like an artery clogged like the advertisements show because I dust and 2 days later you would never know because of a film of dust on counters

Strongly recommend getting an energy audit completed on your home, especially when it's complimentary, thank you, Paul! There were quite a few items that needed attention in our home. The technicians Justin and Fernando were solid. They arrived on time, did a great job, were polite, and were very clean. They took before and after pictures, which shows how much I needed the work done. We went with the insulation to ensure it was at least 18 inches, the duct sealing of the junction boxes and HVAC unit, and we had to reroute the bathroom vent. We even did the optional UV-C light, which makes us feel much safer and takes a load off, especially in this current environment of being conscious of germs and all. Great technicians, great company, and solid work. Highly recommend Justin and Fernando :) The email and text reminder game is on point.

I asked Climate Doctors to clean my ceiling vent openings after I discovered that popcorn ceiling had been blown into the vents during the construction of the house and sat there for years collecting humidity and eventually mold! They did a thorough and professional job, cleaning up the mess and left my house better than it was before! I would not hesitate to use them again for any vent cleaning needed!

Climate Doctors are awesome. Justin and Fernando are the guys who was my pleasure to work with. Everything was done in timely manner with the greatest quality. I highly recommend this business to anyone.