HVAC reviews in Richardson, Texas

Jay Jones arrived on time and volunteered to change our air filter on top of the normal service. He was thorough and detail oriented, providing specifics on all the relevant components of the system. I highly recommend his work.

Travis is Great! He was here for an A/C which wouldn’t turned on and fixed it in a professional manner. He is professional, knowledgeable, and friendly. Issue covered under warranty.

Travis was AMAZING, he arrived at the correct time and had our furnace up and running within 10 minutes! He stayed to assure all was well before he left. He is a very polite lifesaver!

Alberto braved the freezing temps and icy roads to make a service call. Complete honest professional who explained our issues in easy to understand layman’s terms! We will definitely be using them for all our HVAC issues.

Travis is Great! He was here for 20 Minutes and solved our issue with our new A/C furnish unit. He is professional, knowledgeable, and friendly. Issue covered under warranty.

My tech Alberto was as cool as they come. Great dude to talk to and educated me on some of the current things on how my new conditioner is working. Definitely recommend him as a tech when having someone come out.

Travis came out right to diagnose the problem on the home we were renting. He found the problem and got it over to our landlord right away. Great service. Great communication. Highly recommend.

Travis was very quick and helped my family through the next 10 years by replacing and giving the run down on our thermostat

CityLine came to my home to check my unit for heating for this winter and were excellent. Technician Jay Jones was superb! He explained in detail everything he reviewed and gave me confidence in the service provided. 10/10! Would recommend to everyone!

Thank you, City Air, for your outstanding customer service. From the initial installation to every six-month checkup, your team has been consistently excellent. And a special thank you to Travis, our technician today , we truly appreciate your expertise and support.

Alberto Nevarez was great. Helped inform us of everything we needed to know plus extra. He went above and beyond to educate us as new home buyers of our systems and needed maintenance. 10 out of 10 would recommend

I had a great experience with our HVAC technician Travis. He was friendly, professional, and very helpful throughout the visit. He made the process easy and stress-free. I would definitely recommend his services.”

I had the best experience with CityLine when my heater stopped working. It wasn't an easy fix, but Jay Jones is extremely knowledgeable and explained everything that he was fixing. He was prompt and continued to work on the issue until it was resolved. I will definitely be using them again in the future!

Alberto was excellent and an experienced technician. I also appreciated how clean and respectful they were while working in my home.

Highly recommend them for anyone needing reliable, efficient, and trustworthy AC service. I’ll definitely be using them for all future maintenance!

Travis was an exceptional technician! He took the time to thoroughly explain what was wrong with my heating system in a way that was easy to understand. He was professional, knowledgeable, and patient, and I really appreciated that he didn’t rush through the visit. Highly recommend Travis and this company!