HVAC reviews in Richardson, Texas

Using Green Leaf Air was the best decision I ever made for my home.

The sales process was friendly, professional, and personal. They did a great job evaluating my home, and made the best recommendations.

Their pricing was more than fair, and they have the absolute best warranty in the market.

I would absolutely use them again; and appreciate Rick, Debbie, and their installation crew for their service.

Green Leaf Air is the best HVAC company in DFW. I was able to get the best price and top brand. From the estimate to the installation, every step was smooth. Their warranty is also superb compared to others. Do noy hesitate to call them. Thanks, Green Leaf Air!

Just had a new 16 seer Trane System installed and the whole process was one of the best contractor experiences I have ever had. I called and left a message on Wednesday evening. I received a call back at 7:30 pm and an appointment was set for the next morning. I have two 4 ton units so I wasn't dying. Gonzala showed up and took a thorough look at my existing 15 year old system. We discussed options based on what I desired for an upstairs unit. I wanted a mid priced unit and a return duct installed in the theater room. He quoted me a system including the duct work. I had one other quote and received another one after he left. His price blew the others away and they quoted 14 seer. I felt like I must have a relative working at Green Leaf. It was very easy to make my decision. The next morning I was contacted by Stacey and told her I wanted to go with Green Leaf. In minutes a docusign contract was on my computer. I had more contact with Stacey than anyone and she is a real jewel to work with. She set everything up and followed up many times keeping me informed. The installers, headed up by David, arrived just as stated, 10 AM and they were all business. Put down drop cloths from the front door to the install area. The install took 6 hours start to finish.

Buying an A/C System is not something you do everyday, so finding someone you trust becomes a big factor. I read there great reviews and that is why I called. The staff at Green Leaf is not only professional, they have a family feel. I will only need to call them when my other 4 ton unit crashes and at 15 years old, could be any day. If you need a new system or just a repair, you can feel comfortable with Green Leaf. I enjoyed my journey and I am sure you will to. I ended up with a top line unit at a mid price range. Felt they deserved my taking the time to share my experience.

I have been wanting to review a project like this for way to long, and I am excited and ashamed of myself it has taken this long to do so. I have always heard how expensive a complete rip and replace of an old A/C - Furnace System was. I live in McKinney TX and it can and will get both HOT (9 months of the year) and COLD (3 months of the year). My home was built in 1998 and I took ownership as the 2nd owner in 2006. Simple 2 story, 3,100 Sq. FT 4 BR (all upstairs) brick home. From the 1st day of ownership I noticed a little white fluffy floating armada from a Cotton Wood Tree behind my home in a neighbor’s yard zeroing in on my pair of units outside and the battle was on. The fight has been brutal, and I have lost 3 units, all have been the same upstairs machine. I have been limping by the last 2 summers with portable air conditioners in each bedroom and the time had come to fix my old and tired install. I over researched all the options available on the web (price, reviews, products & service) etc. until my head hurt. I asked a few to come out and Green Leaf Air was by far the only company that just felt right. From the consultant that came by to inspect my home, to the owner and project foreman who have OVER communicated throughout the entire process to the ladies in the office who have called and re-called to confirm dates and times along the way. I purchased 2 Carrier 4 Ton 16 Seer complete units. They were installed over 2 days to ensure we had air available to us always. Each install took about 8 hours, and the attention to detail by the crew ensuring carpet was covered and walls and doors looked the same when they left was appreciated. I am 100% satisfied with the final installation. Every appointment was kept and the arrival time for each appointment was meet or exceeded. Thank you for the time, effort and assistance along the way Green Leaf Air. I will recommend you without hesitation.

Found Green Leaf online while researching the Trane product that another company had advised. I was dumbfounded to discover Green Leaf Air offered the same equipment, installed for literally less than 1/2 the cost of my other quotes. I met with the same afternoon I contacted them. So this what I really appreciate about Rick and his sales method. He doesn’t really have one. He is very very knowledgeable and is going to give suggestions and recommendations. Having been through this process before one of the biggest selling points to me were “I can sell you that but here is why you don’t need it.” Who talks you out of an up sale. He does not keep you stupid. Everything we discussed he presented in a thoughtful, easy to understand way. I understood everything we were talking about and he explained everything I did not. I am more knowledgeable about my AC than when he arrived. I have enjoyed my experience so far. Install in 2 days. Will up date.
UPDATE 6/27/23
3 man install crew. They arrived mid morning as agreed. All in company attire. Spoke to lead showed him access and locations. There was little down time as they got to it. Completed phase one of install as part the unit I am installing is on back order. Install to be completed upon delivery. Install crew was efficient with their time. Work areas were clean of debris and lights off when they finished. Good job. Will update at final install.

Liars and con artists. They keep calling me telling me that the service my HVAC in 2020 or 2021. When I ask what service they tell me "basic maintenance". They have never serviced anything for me. My best friend does HVAC work for a living, he's the only one that has done anything for my HVAC. They're counting on me not remembering who I used in the past and thinking. "Maybe I should just use the people I used before" is a scam don't use them. If the lie to get business how do you think they will treat you if you hire them? They'll probably lie about needing work that you don't need. The aren't trustworthy.
If they call you, ask for what specific service they provided, dates, cost, have them send you a copy of the invoice. I bet they will hang up on you.

I found Green Leaf Air mining through Reddit posts about local HVAC companies in the DFW area. Very glad I did!

Was very surprised at their transparent pricing which is actually on their website (this is unheard of!) and the estimator Rick was awesome. I could tell he was really interested in getting me the best unit for my situation which is a smaller house that I plan on either selling or renting out in the in the next 5 years. Never felt like he was trying to upsell me just explained the pros and cons of the unit size as my house had a slightly smaller than recommended unit (former rental) and an instance where there was about $450 of ductwork where it would be best to make it larger to accommodate going from a 3 ton to a 3.5 ton unit. Also mentioned it would be better if decided to sell it for home inspection purposes.

Having worked in SEO for home services and seen Service Titian job data. I knew working with them was a screaming deal. The unit with the small ductwork upgrades I paid just under $10k for would have easily been $13-16k or possible more with a bunch of run around from everyone else. The installers showed up on time and did a great job. They worked around one small snag which a sprinkler head next to the old pad which was going to be in the way over the newer larger unit. They moved it over like 2 feet and ended up working out great. Very happy with everything from start to finish.

This was a follow up call to CITYLINE for my newly installed unit because of smell that triggered my smoke detectors. Mr. Jay found debris that caused system to shut down. So far all seems well.
I give him a 10 but this installation
,not so much

Travis from Cityline was great! Arrived on time, explained everything he found wrong and what the fix will be. Thanks!!!

Great service! Alberto was very professional and he fixed my equipment, good job Alberto.

Alberto was great, he checked my heating unit in a timely manner and gave a great recommendation on air filters

Alberto really did a great job I appreciate the service he provided solving the problem to my AC/Heating unit.

Travis was great! He was very friendly and knowledgeable and answered all our questions.

Alberto came to fix our AC and he was very through, professional and friendly. He quickly identified the problem and told us the solution. While we wait on an insurance claim he made sure to have air working so that our house stays cool. Excellent service!

Travis Was quick and efficient. Appreciate the feedback he gave me and suggestions to keep the unit running at peak condition.

Travis did an amazing job servicing our unit and was very knowledgeable. I highly recommend him!

Alberto is so professional and nice. He is a great asset for the company.

Great information given on our repair options. Technician, Alberto, was very patient, friendly and knowledgeable.

Alberto was excellent. He took the time to answer my questions and provide recommendations that went above and beyond. Highly recommended.

Travis came by to do a check up on the system. He’s very courteous and friendly. All is well with the system. .

Nadia has a good customer service they were able to provide me a reasonable price on my install. 100% recommend using the company for any ac issues