All reviews for Service Experts Dallas

Just had Austin L out to address a slow draining bathroom sink. He immediately noticed the condensate line from ac and knew the what and where for the problem. He fixed it quickly and also advised me on what to do to prevent the problem going forward. I really appreciated the level of professionalism and service he showed!

I also had Jamie R out for my HVAC maintenance earlier this month. I received the same level of professionalism and service then.

That's a major part of the reason I continue to call on Service Experts for my HVAC (and plumbing!) needs.

Another top quality service experience! Richard Martinez of Service Experts has been my HVAC guy for 8 years and 2 residences, and he has always been thorough and efficient, clearly explaining the good and the bad results of his inspections. He has been pragmatic in his recommendations for enhancements, and I have felt fully informed prior to making any decisions. I confidently recommend him for any HVAC work!

Charles Tannehill saved my bacon. Though I could have "saved" money in DIY, I did NOT know about the difficulties Charles encountered and expertly addressed in caring for our washing machine hoses. His expertise and customer care are FAR more valuable than the bottom line.

Jason Vasquez was great completing our maintenance on our HVAC 1/6/26 . He was polite and professional. He checked the system and completed his work efficiently. He explained what the situation was and how he completed the job. Thank you Service Experts

Been using Levy & Sons for over 15 years.They installed our first system over 12 years ago and have been in charge of our maintenance before and ever since. Levy&Sons employees are always friendly, professional and on time. Highly recommended business. Recently(10/30/24)we had Juan do our winter service and the system needed attention. We decided a complete new system installed using their Advantage Program was perfect for us. The team done an excellent install in a cramped and narrow closet and I was amazed at the attention to detail that was used. They were on time, worked hard and finished with everything left the way it was when they arrived. Thanks Anthony for the patience in such a tough and tight installation. Working out a plan for the new system couldn’t have been easier and Kevin explained that we had several options. With his help and advice, we made the best decision possible for our family. Just wanted to say thanks again for the Expert service over all the years and the future.

Had a great experience with this team. They showed up early and installed a Lennox Powered by Samsung Mini Split in my garage. They were very thorough and efficient. They made sure I was satisfied with the finished product. Would recommend them to anyone!

The technician came looked over our unit knowledgeable technician very friendly. Gave us a quote on job that my unit needed and was very thorough explained everything. Another gentleman came by part of the team friendly as well. I am going to check around for other bids. It is important as homeowners to get other opinions just like doctor visits

Technician Luis P. was very professional and courteous. He explained all areas that were identified during the inspection of the HVAC units and thoroughly showed the photos and offered recommendations for any items needing attention. I would highly recommend Luis P. and Service Experts for any of your HVAC needs as he and the team are excellent!

My service technician was professional, came in change my filter, gave me good update information regarding my system. He is polite respectful and shows responsibilities to the customer and his company. He has been here before and asked if I remember him. I did because of his manners. Good Job Derek!

I called Service Experts and was able to get a same day appointment for my leaky outside faucet. The technician, Antonio Martinez, was on time, professional and knowledgeable. He offered several options for repair and completed the job quickly. I would definitely ask for him for my next repair.

We recently had a complete air duct cleaning on our 3 HVAC systems. The service techs, Chris Brown and Bobby, were very professional, on time and very considerate of household items / furniture, wall decorations etc. They kept us updated as they were going from room to room. Our daughter had used them a few weeks prior and highly recommended them as do we.

It was a pleasure to have Jason Vasquez in our home completing our seasonal maintenance on our HVAC system. He was courteous and professional and even got along well with our Scottish Terriers. He checked the system, explained any discrepancies, and offered recommendations for me, as a homeowner, to ensure the system will function at peak efficiency!!!

Ricky Bell was phenomenal. Not only did he discover an issue that the inspectors missed, he resolved the issue quickly and explained what my next steps should be in preventing future issues. In addition, he showed the extent of the potential damage and explained how to correct. I learned a tremendous amount of beneficial information from his visit. Definitely proved he had a genuine concern for my house.

Ruben was absolutely phenomenal! He was extremely professional, punctual, patient & hard working. He took the time to explain everything he was doing during my fall/winter HVAC inspection. I will request Ruben for all my future HVAC services! I have a yearly service contract for $15 per month, an absolute bargain!

Daniel Perez performed inspection and preventive maintenance work on the HVAC today. Jose Rebollar was with Daniel on this call.
While they were here, I requested pricing information on several items. They did a great job on the preventive work and they furnished bid information I requested with options before they left. The estimates included detailed descriptions and color photos.
They explained the options with recommendations and confirmed some of the work could be done before the holiday.
Great Job

Luis was very thorough, professional and courteous. He arrived on time and advised me of possible problems. I was very happy with my service. I would definitely recommend. Also had air ducts cleaned and installed UV lights. Installers were definitely knowledgeable, cleaned up afterwards and was very professional. It was a pleasant and positive experience.

They are always on time and very professional. I love that I never have to remember to schedule service that’s already been paid for — they reach out to me and set the appointment. It makes maintaining my AC completely stress-free. Highly recommend for service and repairs.

Juan Pineda, his trainee Anthony Escamilla and Fabian were very professional and friendly when diagnosting my furnace problem. Jeff Lewis and Ghader Alzaidi came the next day to replace my furnace. They were very knowledgeable and took the time to explain their work. Very pleased with the overall experience.

Kyle and Ra'mon it's a very polite when they came in. They introduced their cells. They were telling me what they're, you know, going to check. And in an air was gonna tell me, you know what I need to do. Some options of financing about the cleaning very detailed. I really appreciate. I recommend them for every one they do a great service for the company.

I used the online service request last night to request a 2nd opinion on a plumbing leak detection and was able to schedule next day between 12-4! Lee S was the technician who was sent out, arriving shortly after 12pm. After listening to the issues, he provided a reasonable estimate for camera inspection. He allowed me to view his camera while investigating. He was able to locate the issue and provide an estimate on the repair costs.. Unfortunately the outcome was the same as my first inspection, its gonna be a big, costly job. Getting a 2nd opinion eases some of the stresses of the unknown and provides another option. Thank you Lee S for coming out on a Saturday and for your plumbing expertise!

Update: Since receiving my estimate on Dec 13th, I have called twice, spoke to someone that was likely a call center. Gave her my information and was told someone would call back, 2nd time was this past monday, 12/29..no call back yet, so I called again this morning and left a voicemail message, skipping over talking to the call center. I know today is new year's eve, so if no one is in the office, maybe that should be the message that customers receive. Just maybe, I might get a call back.

I am on the monthly maintenance pay plan so I'm not out of pocket when it's time for semi- annual service. I was extremely pleased with the techs that came out. Very knowledgeable, professional and polite. Represented themselves and the company very well.