Mechanical Contractor reviews in Richardson, Texas

Joe did a great job installing pendant lighting, ceiling fans, and replacing a broken outlet in my home. He even hauled off all the boxes from the fixtures! Highly recommend his services.

L&S Mechanical came to my home to check out the electrical breakers and gave me an excellent lesson on how everything works properly as professionally installed. They stand behind their work with warranty. I feel very comfortable in my home. Sometimes you just need a lesson on how things work. Thank you.

David was great!!!!
He explained everything in detail and showed me the parts he was working with and what he was doing as he worked to fix my issue.
Great service David, Thank You!!!!

Review for Christopher Garrett - Plumber

I was having a warranty request serviced by Christopher Garrett to fix a leak in my restroom, and I couldn’t be more impressed with his work. From the moment he arrived, he was the epitome of professionalism—punctual, well-prepared, and knowledgeable. Christopher quickly identified the issue, explained the repair process clearly, and got to work without delay.

What stood out most was his courteous demeanor and respect for my home. He worked efficiently and left the restroom looking as good as new—clean, neat, and with no trace of the leak or the repair process. It’s clear he takes great pride in his craft and genuinely cares about delivering top-notch service.

I highly recommend Christopher Garrett for any plumbing needs. His professionalism, attention to detail, and friendly attitude set a standard that’s hard to beat. Thank you for a job well done!

Excellent service- Christopher arrived on schedule, was very personable and got the work done quickly!

Chris with L&S Mechanical did an excellent job on the repair. More importantly he was extremely careful not to damage my bathroom vanities. After the job was finished he completely cleaned up the area. I would give him (10) stars if possible.

The technician was very pleasant and knows what he was doing. The company responded quickly and took care of the issue. They deserve a five star rating.

Arrived on time! Completed work efficiently.very polite. Great experience. 5 -star service.

Wasn’t impressed by warranty service performed by Jaimie. The tech snaked my toilet and then set the tool down on my floor for it to drip sewer water all over and did not bother to clean it up. I would expect for plumbers to bring in their own paper towels at least to clean up the mess that they make. He also didn’t do much troubleshooting to determine the problem with the brand new toilet to determine why it didn’t flush properly. He flushed water a few times in about 10 squares of toilet paper, which does not reflect a scenario that would be hard to flush. I wouldn’t expect a recreation, but I would expect more than flushing water and telling me that it flushes fine.

They were also supposed to repair a loose tub spout that was resulting from the pipes being loose inside of the wall. Instead of fixing the problem, he just shimmed up the pipe on the tile to make it seem a little tighter, but did not fix the problem.

Amanda went above and beyond. Besides fixing my lights and smoke detectors, she stayed while 2 guys did pest control. She wasn't going to leave til they were done. She was still working when the guys left but just her offer calmed me down. I'm so thankful for her and for Kyndel who listened to my fears and helped me. Thankyou both very much. You made a very hard situation for me easy. Amanda worked really hard running back and forth down that long hall, up in the attic checking every outlet. And then she cleaned up the floor before leaving. She is Great. I love my new home and feel assured that whatever may go wrong with my New home yall will take good care of me and my wonderful home.🤗

Today' s tech Christopher was great. He called to tell me he was on his way. When he arrived he went to work on my dishwasher and had a good conversation about L&S, what he has observed in the new construction homes and what I need to look out for in my home. He completed the repair quickly. I would request him again if I needed any additional services.

Letter to the company about Clayton their technician

Dear Mr. Laporte,

I would like to extend my sincere thanks for sending Clayton to my home to assess the recent water issue. He was the epitome of professionalism—extremely knowledgeable, courteous, and thorough in his assessment. Most importantly, he took the time to clearly explain the situation and answer all of my questions with patience and clarity.

Outstanding customer service is a direct reflection of a company’s values, and Clayton represents your organization exceptionally well. His dedication and demeanor went above and beyond expectations, and I believe he is a valuable asset to your team.

Thank you again for prioritizing this visit and for having someone of Clayton’s caliber represent your company.

Warm regards,
Sam

Tim did a thorough diagnosis on why our A/C wasn’t working, figured out why, and came back in two days with a replacement part, and repaired it. Great communication and friendly too. He was kind to answer all my questions.

Chris went above and beyond to help find the water leak. He was able to fix the water leak after diagnosing several areas to determine the problem. I found him to be a very knowledgeable and a skilled plumber. I want to thank him again for taking care of us.

Been very happy with l&s mechanical. Had them out to fix my AC on two occasions. Took no more than 30 minutes both occasions. Sighed up for l&s total care. Came out today for electrical. Found a bad breaker in breaker box. Also came out and flushed the on demand hot water heater. Recalled tub spigot in jack and Jill bathroom.

I recently had the pleasure of having Derrick Turner from L&S Mechanical service my AC unit, and I couldn't be more impressed. From start to finish, Derrick demonstrated an exceptional level of professionalism and expertise.
He was incredibly thorough in his assessment, taking the time to meticulously inspect the system. Once the issue was pinpointed, Derrick proceeded to fix it with remarkable efficiency and precision.
Beyond just the repair, I was particularly impressed by how clean he left the work area – a testament to his attention to detail. What truly set Derrick apart, however, was his willingness to explain the issue in a clear and understandable manner. He patiently walked me through what went wrong and what steps he took to rectify it, empowering me with knowledge about my own AC system.
Derrick Turner is a true professional who delivers top-notch service. If you're looking for an AC mechanic who is thorough, knowledgeable, and genuinely cares about his customers, I highly recommend him and L&S Mechanical.

Clayton was on time professional, knowledgeable courteous and got the job done without any problems! Would highly recommend him!

David was very knowledgeable and took his time to explain the issue. I moved into my new home which was a new build and when I plugged in my dryer, it tripped the breaker. Well, the breaker stayed in the off position. Without telling him anything, he went in and figured it out and educated me which I appreciated. He replaced the breaker, made sure the dryer worked and updated the builder. David was professional, great customer service and was flexible in communication where I understood the “electrician lingo”. I didn’t feel like he rushed the job or took too long, it was just right. I would definitely request him for the next job going forward!

HVAC had issues since day 1. Every winter they came out to fix something, at first it was okay because everything was under the builder's 2 year warranty. House was built/completed in Sept 2022. HVAC completely blew out in Nov 2025. Costed me $5k to get it fixed by another company. And that's just the beginning. Perry Homes, 10/10 don't recommend.

Amenda was very professional in the electrical work. She had fixed the doorbell issue in my home very well.
Amenda helped to clarify some of the electrical fixtures questions I had. Thanks for the support,

Joe was prompt, efficient, and friendly. He completed his job quickly and made sure I was satisfied.