Reviews of local pros in Richardson, Texas

4.7 based on 4180 reviews Back to the listing
    5

    Joe, the owner, is an exceptional professional. Always accurate, timely, friendly and neatly dressed. Last year, Joe installed a new system for me and has been maintaining it for me at very reasonable prices. I cannot say enough about Joe and Supreme other than to highly recommend that you enjoy the services offered!

    5

    Joe squeezed me into his schedule and fixed my AC in less than 20 minutes. Fantastic service and most importantly, they are trust worthy.

    Honesty is important and you will not go wrong with Supreme Heating and Cooling.

    5

    Our service guy Joe really got our ac system back on track, installed our Nest and all for a reasonable price. Compared to other companies I called they are the best. And he explained the whys of what our ac was doing. I'd tell anyone looking for ac service call Supreme Heating and Air conditioning. Thanks!

    5

    By far the best in town. If you've known Big Joe for any length of time and anyone in his industry in the Dallas area, you will quickly discover that he is a mentor to pretty much all the other HVAC pros in the area.

    Beside great service, Joe is a great man. Try and you'll buy. He's simply the best.

    5

    Great customer service and overall great experience. We were smelling a burning scent coming from our A/C and came to the conclusion that it was time for a new unit after 12 years. A close friend recommended this company. We called on a Wednesday, the owner came over Thursday to give an estimate (which was more reasonable than all 3 estimates that we had received). By Saturday we had a brand new unit installed. Joe and another crew member arrived timely and installed the unit inside and out taking great care by protecting my floors and the area in which they were working. The A/C has been working great and keeping us cool. We also received an upgraded smart thermostat with the purchase. I would recommend Surpreme to anyone looking for an honest, locally owned and reasonably priced A/C install and service company.

    5

    Joe was amazing. He took such great care of us fixing our air conditioner the same day we called with no air. He was timely, professional and informative. I would highly recommend Supreme Heating and Cooling!

    5

    My AC went out on a Friday evening in July. I contacted several companies including Supreme Heating & Cooling. Two companies were unable to do anything other than quote me a price on a new cooling system. Supreme Heating & Cooling sent Glenn out. He was empathetic and very competent. He gave me two options including the purchase of new cooling system. However, Glenn was able to do a temporary fix on my old R22 unit to get me through the weekend until Monday. The new system he presented was a quality brand and was priced fairly. The office manager Rita was a pleasure to work with and she was very helpful. Joe was very helpful during the installation of my new system. I highly recommend Supreme Heating & Cooling. I will be a customer for life.

    5

    I highly recommend Supreme Heating and Cooling because of their great service, professionalism, knowledge and friendliness. I have had them come out on 2 different occasions and each time was an amazing experience with them. They are reliable, trustworthy and reasonable in price. I will definitely use them again in the future for all of my heat and cooling services!

    5

    I called Joe and he came out the next day. It was discovered that I needed a new AC unit as my unit was completely fried. His team came out the next day and installed the new AC. Joe then came out to inspect the work and make sure everything was done correctly as well as help me to set up my warranty. He was very nice and professional. I highly recommend Supreme Heating and Cooling for all AC needs. I will continue to use them for the maintenance of my new AC system.

    5

    I called Joe for my AC Tuneup service.Appointment setup was very smooth. Since temperate was below 70F, Joe called me rescheduled to other day when temperature was 80F. He showed up on time, did the thorough checkup. Found the issue with my condenser and offered help through the Carrier warranty process. Very profession and knowledgeable. I will be using Joe for future service/repair needs.

    Thanks.

    5

    Joe and his crew were amazing. Joe serviced our call the same day. Unfortunately we needed to replace the unit (previous AC repair companies had been warning us that our unit was going out for past 5 years) so we were not surprised. Our new unit was installed the next day with no issues, the installers were very clean and did an outstanding job. We will be staying with this company going forward.

    5

    I would definitely recommend Supreme Heating & Cooling! I had a wiring issue connecting my new smart thermostat last summer and Joe came to my home and fixed it in no time. This year I had a problem with my downstairs unit not working (which turned through my own fault), and Joe came by again to help. A lot of companies will try to get every last dollar from you, but what stands out about Supreme Heating & Cooling is they'll give you an honest assessment along with a fair price. I really appreciate their service!

    5

    Joe is the a/c Jesus! I’ve been trusting Supreme for years because they are quick, reliable, and actually care for their customers. Thank you!

    5

    Joe did a Great Job and on time, very professional and no-nonsense pricing.

    5

    Supreme came highly recommended by a good friend, and now I am doing the same. After having been ripped off by another HVAC company, Supreme came in honest and fair. Supreme got us up and running in no time. Thank you Joe and Felicia !

    5

    I called needing the inside part of my mothers unit. SUPREME found the proper matching part unlike other companies that wanted to mix match the units. They were out the very next morning to install and were done by 3pm. They were a life saver and the price was extremely reasonable. They are now our family AC company and I would refer them to friends and family any time.

    5

    My father and I were trying to save some money and diy an AC service/repair. We were stuck and had basically given up on the system. I called Joe Wright after getting a recommendation from a neighbor. Joe asked me what was going on and he freely offered tips for our diy repair that were spot on. When i need AC service in the future, Joe will absolutely be my first call.

    5

    We have used Joe and his team for over ten years. They are prompt and professional. They recently made several visits to address a difficult A/C issue - didn't charge us after the first call, just kept coming back until the problem was solved.

    5

    Joe came out to repair our unit on a same-day call. One of the best tradesman I have worked with. Exceptionally professional, no-BS, generous with his time and expertise, and committed to fixing the problem. 10/10, would recommend to friends or family, and will be seeking Joe’s services in the future for regular preventive maintenance.

    5

    I’ve been a loyal customer of Supreme Heating and Cooling for over a decade, and I’ve always received exceptional service and fair pricing. Today, I had them come out for a tune-up check, and as expected, they found exactly what was wrong. Ivan was scheduled to return the next day for the repair, but he finished his next job and came back to take care of me so I wouldn’t have to go without air overnight. Now who does that?!!
    Ivan went above and beyond, and I truly appreciate his exceptional service. Ivan rocks and so does Felicia who rules the office and phones, she’s super efficient, very friendly and goes out of her way to take care of you!!!

    5

    Joe and his guys came over multiple times to fix a nagging problem and would not stop until the issue was resolved without charging me extra for each visit. I have used them over a decade and have supreme confidence in them. They are good folks and veteran owned.