Reviews of local pros in Richardson, Texas

I’ve worked with seven commercial A/C companies in the Dallas area, and this company stands out with their exceptional service. The technician, Ryan, is especially knowledgeable. Having dealt with many A/C technicians for commercial properties, it’s clear that most of them aren’t as skilled. Ryan, however, really understands the systems and can diagnose issues with expertise.

Give this guy a raise before you lose him. Finding a good tech in 2024 is tough!

Trey was the man! I never do reviews but he deserves it. Very respectful, fast, resourceful, and knowlegeable. He gave me his professional recommendation for my situation and when I requested a different option based on my needs, he knew exactly how to pivot for us to compromise. I hope they are paying this man well! I'm sure the other technicians are great, but if you call this place I highly recommend Trey!

Randy was very professional. He acted more like a friend than a serviceman. He knew what he was doing and he refused to leave until he was sure that everything was exactly right. He went above and beyond to get the work done to our satisfaction.

Ryan (and crew) are always on point! They are on time, informative, and clean! He keeps me updated and takes the time to answer all my questions. I am so glad I decided to switch to Right Choice!

Highly recommend Right Choice for your HVAC needs! Pedro came today for our bi annual service and was very thorough with his inspection of our heating units and made reasonable suggestions for repairs. He made sure he answered all of our questions before and after repairs. He was very friendly and knowledgeable. We already have rescheduled for our members appointment in the Spring. It's easy to stay on top of maintenance through their maintenance plan!

Trey was phenomenal!! He was punctual and very knowledgeable about the entire process of installing a mini-split unit in our garage. He answered all our questions and we had a bunch. I am confident in our decision to purchase and install the new system.

Good customer service from the beginning to the end. I will use this company again and I will also recommend them. My technician was good at his job. He knew exactly what he was doing. I didn't have to call them again. One time and the job was fix. Thank you Ryan!

Absolutely fantastic service - Ryan was exceptional!
Great communication, good energy, and got to the root of the problem and gave us sound advice!
Would highly recommend

Update: I once again needed their service on a different unit, and once again I couldn't be happier with their service! Five stars and more

I would award them five stars for the work and their dedication to perfection.

I recently had my HVAC heating system serviced by Ryan A and Tray H, and I couldn't be more pleased with their exceptional work. The preventative maintenance they performed was thorough, and they took the time to explain every step of the process. I appreciate their professionalism, transparency, and reasonable pricing. I highly recommend their services and am grateful for a job well done!

Great and fast service! Abiel found the problem almost instantly and got our system up and running again! I am so grateful for his service and his pleasant demeanor. I’ll definitely be utilizing this company for all of my HVAC needs!

Ryan A. and Trey H. did a wonderful job here at our workplace in Richardson! We had a warranted unit go down and they repaired it in a prompt manner and under the warranty. We had another unit down and we had another HVAC company tell us it needed to be fully replaced and they were able to just repair a small part and get the unit up and running instead. They are honest and quick with their work, which we like.

Pedro was very punctual and kept me informed with his progress. He was very careful to make sure he didn’t track any dirt in and took pictures of everything he was inspecting to let me know what he was seeing.
The company did everything they said they would do for the very fair price agreed upon. They had the technician scheduled very quickly so I didn’t have to wait several days like what is becoming the norm in today’s world.

The tech was prompt and courteous. He gave details of what was going on with my system and gave detailed recommendations for upgrades counter potential health risks. Additionally, he made recommendations for upgrades to further mitigate health risk factors as well as protect the unit itself from mechanical degradation.

Ryan is very professional. There was nothing needed to replace or fix. I really appreciate the company , and 100% I will be recommending any one, for the best service I received.
Thank you again

They did an inspection of the HVAC systems on a new commercial space I’m leasing. They explained what’s needed to get the units in the proper working order for our operations and got our system back online then it stopped working again a day later. When I called to get it back working they said they were too busy and won’t be able to get it fixed for another 4 days. In the Texas heat with perishable products & raw materials in our commercial space, that is just not acceptable.

Flawless repair of our vintage air conditioning unit.
please don't let me down and help the animal shelter like you promised

Very nice technicians, explained the process prior to installation, & answered any questions I had. Pleasant experience.

I had a very disappointing experience with this company. I scheduled a heat tune-up, and the technician showed up, but when I answered the office call and came to the door, he had already left. When I called the office, they told me I’d have to reschedule. This was very unprofessional — I took time off work to be home for the appointment, and it completely wasted my day. I do not recommend this company.

The tech was very smart and knew how to tell me what the cost would be, why, how the equipment would be installed, everything I was concerned about. The cost was "slightly" higher than a competitor. Eventually I ended up with another company, but I would have gone with The Right Choice. The other deal was a fire sale deal that only comes around once in a lifetime (<50% price).

These guys are great! They have done major system repairs for me and they are always on time and reliable with quality work. They are the only company I use when it comes to heating and cooling.