Reviews of local pros in Richmond, Texas
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Sarah and James were extremely professional and thorough. They arrived promptly and got the job done efficiently. James took a moment to explain the issue and solution, which was appreciated. I'll be reaching out to them in the future for any other problems that may arise with my system.
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Our experience with All Cool was a significant improvement over what we faced with another company in our transition to Houston. The team provided top-notch assistance, tackling issues that arose during an inspection while selling our home. Their professionalism, candor, and honesty were evident throughout the process, making it clear why they have such excellent reviews.
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We've been with All Out for years, using their services both at home and in our business, and they've consistently impressed us.
The contrast with our recent experience with another company made us appreciate All Out's quality even more. Their service expertise is top-notch, but it's also their people that make a big difference - they're prompt, reliable, good communicators, and fair in their pricing.
When we left a message on a Sunday evening, Sarah got back to us first thing Monday morning and had someone scheduled to come out the same day. The technician, Kenny Solis, has visited our home twice now and exceeded our expectations every time. He's knowledgeable, professional, kind, and goes above and beyond to resolve any issues we've had.
Overall, All Out has consistently demonstrated excellent customer service, expertise, and a commitment to fairness in their business practices - we're grateful for their services. -
James gave us top-notch service when our air conditioning was on the fritz. He put in a lot of effort to find the right fix for our issue, rather than just charging us a fortune. I'm really grateful for his integrity and the company's commitment to being upfront about their work - they've got our heating and cooling needs covered.
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Fabian gave me advance notice of his arrival time, which was appreciated. When he arrived, he introduced himself properly, put on shoe covers, and asked about any concerns I had. He then inspected the system, showed me pictures to help explain the issue, and outlined the necessary repairs. Afterward, he went over everything again and even used FaceTime to brief my husband, ensuring we were both on the same page. Overall, I'm extremely pleased with this company's service.
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Our experience with All Cool A/C & Heating was overwhelmingly positive. From the initial consultation to the final installation, every member of the staff, including the owner, demonstrated exceptional knowledge, helpfulness, and integrity. Cody, the owner, was particularly impressive, providing clear explanations and presenting us with tailored options that met our specific needs.
We had been dealing with a faulty blower motor, and after researching local services, we chose All Cool due to their excellent reputation. Now that we've worked with them, it's clear why they excel. Their work exceeded expectations in every way.
The technician conducted a thorough inspection and provided detailed recommendations, taking into account our 12-year-old home's needs. They presented us with various estimate options, from single part replacements to full system overhauls. The December savings promotion was also a welcome bonus. Additionally, they offered financing options, which proved useful in our decision-making process.
The installation itself was carried out with professionalism and efficiency, leaving everything spotless behind. We're thoroughly satisfied with the services we received and would without hesitation recommend All Cool A/C & Heating to anyone seeking reliable, high-quality work. -
All Cool A/C did a great job installing two 4th Gen Nest thermostats. The service tech, James, was particularly impressive, taking extra time to verify that the necessary wiring was already in place - unlike another company's rep who said it couldn't be done without more wiring. This level of attention to detail and follow-through is exactly what I'm looking for in a service provider.
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They did a quick job with a new system and ductwork in just two days.
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I needed help ASAP when my AC stopped working, so I called them and they fit me in right away. The technicians showed up on time, were genuinely knowledgeable, and took pride in their work. They did the job without any surprises or hidden costs - what you see is what you pay. Overall, I'm impressed with their professionalism, integrity, and commitment to quality, making me feel confident in my decision to hire them.
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I hired All Cool A/C for a diagnostic and estimate, but ultimately decided against them due to their recommended solution not aligning with what my house needed. Despite this, I was thoroughly impressed with Cody and his team, which led me to wholeheartedly recommend them to others. They truly listened to my concerns and presented options that were both reasonable and affordable. When I brought a major issue to their attention after purchasing the home, they provided multiple proposals and worked closely with me to understand my goals. What struck me most was their willingness to genuinely address the problem, rather than just trying to make a sale. Their approach felt more consultative than transactional, which is why I'm confident in recommending them to anyone looking for reliable service.
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We've relied on Terry's A/C and Heating for over 46 years, and it shows - they're rock-solid dependable and reliable. The team is top-notch, with professionals who are courteous, competent, and always up-to-date on the latest tech. Pricing has consistently been fair. Sean, in particular, was excellent - efficient, knowledgeable, and a pleasure to deal with. We can confidently say this company is the best A/C and Heating service around.
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We've been pleased with the regular servicing of our home heating system by these guys - they're nice to deal with and get the work done efficiently.
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We've relied on Terry's for both heating and cooling problems over the years, including a freeze in 2021, and consistently received excellent service due to their courtesy, commitment to customers, swift response times, and friendly demeanor - a combination that has earned our loyalty and ensured we always call them when issues arise.
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Terry's A/C did an excellent job...their communication on arrival was top-notch, a comprehensive assessment of my system was conducted, and a follow-up email included useful photos and notes. I also appreciate their maintenance plans.
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Kenny came out, diagnosed the problem, and explained it clearly. He presented alternatives and responded to all my queries thoroughly. The work was done exactly as agreed upon. Kenny's professionalism and communication impressed me; I'll definitely return to Terry's A/C and Heating for future HVAC needs.
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Terry's AC & Heating did a great job. The technician arrived fast and knew what they were doing - explained everything in a clear way. Their team was very responsive, got the work done quickly and professionally. Would definitely suggest them if you need good HVAC service.
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Kenny showed up promptly and efficiently diagnosed the problem with our downstairs AC unit, obtaining the necessary part to fix it quickly. We've relied on Terry's AC and Heating since 2020 and have consistently been satisfied with their service and professionalism. Their reliability makes them an excellent choice for any AC or heating needs.
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Rob was very efficient and professional. Scheduling was quick, with an appointment the next morning. He arrived exactly on time. The diagnosis was thorough and explained clearly. Options were presented without any high-pressure sales pitches. Pricing was fair. Overall, a great experience that I would highly recommend.
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We've relied on Terrys for years after moving to Fulshear. They're top-notch - Rob consistently shows up promptly, and his expertise addresses any issues with ease.
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Had an amazing experience. The summer team were top-notch, especially when I called to book - super helpful and efficient. Then Sean was great, knowledgeable, speedy, and friendly, doing a fantastic job that left me feeling completely satisfied. Great service that exceeded all my expectations. 👍
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I'd wholeheartedly suggest this business. The staff offered top-notch service, thoroughly explaining the work being done and even assisted with adjusting my thermostat.