Reviews of local pros in Roanoke, Texas

4.9 based on 509 reviews Back to the listing
    5

    Communication was awesome! Kept in touch to let me know the technician was running late. And the tech was very professional. I highly recommend Frontline AC for your HVAC services!

    5

    Man, Kenneth was awesome!
    Arrived on time, was able to diagnose the issue, replaced it, topped up the gas, and cleaned the outside unit, all within an hour! He was very prepared, had all tools, parts and gas with him!
    He is very knowledgeable and knew what he was doing. Actively encouraged us seeing him work so he could educate us and we knew there was no funny business.

    10/10 would call for again!

    5

    Gian was courteous, professional, and quick to identify what needed to be corrected. He made sure to get the right people involved to solve my problem, which ended up being electrical.

    5

    Ashley with dispatch is one of the most helpful and pleasing people to talk to. She can help with whatever situation you have or problem solve to get you what you need. Kenneth, the technician, is amazing. He came out multiple times to help out (despite my rental company being cheap) and helped out every time and as much as he could. Very professional on all fronts, TOP NOTCH customer service, very pleased, would recommend to anyone out there

    5

    Had to get our vacation looked at since every time heat tried to kick on during the storm, breaker kept flipping, and not only did Alejandro get the heat up and running, he also replace the breaker with one set to the right amperage. 5/5 service if I could rate higher i would.

    5

    Kenneth came out and checked on our ac he did a great job job explaining and found no problems. He also helped me work my thermostat! Thanks so much Kenneth

    5

    Wonderful service and very friendly journeymen. They cleaned up precisely after the job was done even repositioning the vent cover for maximum efficiency.

    5

    Love this company! We’ve had to call Frontline out twice now for different issues and each time we’ve been quoted very fair prices and treated with the utmost respect. Thanks for the clear and courteous customer service, Kenneth!!

    5

    Great system replacement job by Eduardo, Rafael, and Marden. On time, well explained, and when they left you couldn't tell anyone had been there.

    5

    Jacob saved the day! During this crazy winter weather our heat went out and the temps inside our home dropped drastically. We made a call and within 15 mins Jacob was at our front door. He clocked the problem immediately and knew exactly what needed to be fixed. Long story short, he tracked out in the weather to get a part to make sure our heat came back on. He was so professional and kind and made the chaos of a cold house a million times better. Thanks Jacob!

    5

    Kenneth was great, he quickly diagnosed and fixed the our non-working AC unit. He went above and beyond when he checked to ensure our heater was working effectively, he was able to remedy a future headache in no time. I highly recommend Frontline due to Kenneth's professionalism and expertise.

    5

    Got a service job done by Kenneth. He did an excellent job on identifying the problem, and having a quick solution to my AC unit not blowing cold. He is very knowledge in his craft and fixed the issue fast and efficiently.

    5

    Julio came out to fix our a/c, he was very thorough, and very kind, it was around the holidays, and you could tell he really wanted to make sure everything was working for that reason, if you want someone who takes their job serious he’s the guy!

    5

    When your are around holidays and need a great price
    Frontline is the one ! They suited my budget and were honest with the repairs needed after getting one done
    Decently know their stuff. Julio did great

    5

    I can’t say enough good things about Alex and his team. I’ve been relying on them for nearly 10 years, and over that time they’ve helped me with my air conditioning needs at least four different times. Every single experience has been outstanding.

    They truly live up to the name HVAC Honest, Very Reliable, Attentive, Cost-Effective 😀

    It’s rare to find a team that combines professionalism, honesty, and skill the way Alex’s crew does. I highly recommend them to anyone in need of reliable HVAC services.

    5

    I’m very satisfied with Eduardo , Rafael , and marden services today , replacing my ac compressor ! They were very communicative throughout the whole service , they were quick and very organized definitely a 10 out of 10 I didn’t have not one issue with their services

    5

    Frontline was quick and very professional. Julio was the one who came and serviced my ac. He was very professional and knowledgeable. He was even able to teach me about my unit. I highly recommend their services!!!

    5

    Marden is my guy! I work from home so these cold weather days sitting with 3 layers on inside have been not a dream in our rental. It got fixed today and I appreciate the time, effort, efficiency and concern. Im ready for those cold weather days now. Back to 1 layer!

    5

    Gian explained in detail what is needed to be done and what is best for my AC needs. He was punctual. I appreciate your service. Frontline Service team did such a great job installing the new A/C unit in my house. We love how efficient the new unit works, Alex really knows and is accurate about suggesting what’s best out there that would work perfectly for your A/C needs. Thank you so much Frontline Service Team for your outstanding service.

    5

    Kenneth was awesome! He was timely, professional, and knowledgeable. He patiently informed me of everything he was doing and answered all our questions. Wonderful service.

    5

    Kenneth came out and repaired what we needed done. Tested to make sure we were good before departure. I would highly recommend him to get the job done right the first time!