Appliance Repair reviews in Rockwall, Texas

Schedule an appointment between 9-11 am. He did not show. Call the number and they were not very helpful. The person did call me back after and said they couldn't get to me. DO NOT US THIS COMPANY
I can say I have not used them. Wanted to...BEWARE

Very responsive. Were willing to come out same day to help with a clothes dryer that wouldn’t heat. Would recommend.

The repairman was nice, but his diagnosis was incorrect and it nearly cost me $659 unnecessarily. When he arrived at our home, I described the issue, a leak in the freezer, and without inspecting anything, he said there is only one place where water can leak, and it must be a stuck valve, and I would have to replace the entire water filter housing. I didn't feel right about his diagnosis, so I only paid the service fee for his visit and told him I'd think about doing the repair.

The following day, I did my own experiments with the fridge water and found that the ice tray was cracked, and that's why the water leaked. If I had followed their advice, I would have paid for a repair that would not have fixed the problem. I reached out to the company via email to ask for my money back for the service fee, but they have not responded. To anyone considering doing business with this company, I would steer clear of them.

Update, March 16, 2026
When the company saw my less-than-positive review they called me and offered a refund. But they never sent the refund, and they were, in fact, very frustrating to deal with, again reinforcing my conclusion that it's not a company I would ever do business with again.

Fantastic job!

Fast service

👍🏾

Awesome service!

Efficient and fair pricing

A lot of work well done.

Terrible customer service!!! No call backs. No follow ups!

Excellent customer service

The service was quick and the team where freindly

Thank you for the fast and professional service!

They're great!

Prompt service technician explained the issue and repaired it quickly.

Fast, friendly and fixed our refrigerator problem

showed up on time and had great service

easy to schedule the appt, quickest inspection and perfect service. Thank you!

Excellent service with my LG washer. Thank you very much!

Good service but really expensive. He was there for less than an hour and it cost $265 in labour.

Very professional and quick!