Landscaping reviews in Rockwall, Texas
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Working with Client first as community manager, their team is always quick to respond. can answer any question you have about landscaping. Thomas, Drew and Nathan are my go to guys when it comes to landscaping.
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I had an absolutely amazing experience with Clients First! The communication was excellent, and our initial consult went very well. They responded in a timely manner and did a great job at answering all of my questions and helping to come up with a design for my backyard that matched with what I was wanting even when it was hard for me to verbalize. Jack was very thorough and did a great job at staying in touch the entire time. The crew was excellent and respectful. They completed my backyard renovation in a very timeline manner and I'm so in love with the final result. I will use Clients First for any additional landscaping projects. I highly recommend using them!
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Very professional and reasonably priced work. The employees went above and beyond to see that all our needs were met in a timely manor. I highly recommend giving them chance to fulfill any of your landscaping needs.
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As a new manager in tx from pa, I have greatly enjoyed working with nathan ford and CF landscape. They are super responsive, will go out when you need and help me with HOA issues. They are so easy to work with and have made the transition from pa to tx easy! They are great at what they do and know their stuff! Always looking out for their properties!
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Just finished a long project with Clients First redoing front and back landscaping and patio extension with roof. I can’t really comment on pricing because I did something kinda unusual - I had talked with different contractors but didn’t get bids from each one of them. You may think that is a silly thing to do but I don’t see a point of moving forward if we don’t have the same vision. Most contractors I have met with asked me what I wanted then said “ are you sure? That’s going to be very expensive!” It was driving me crazy when nobody could really listen to what I want without asking me to check my pocket first. Then, here comes Zach who was able to throw in ideas and elements to give me the look that I am going for. The communication was smooth and easy through out the whole project. His field guy,Julio, always kept me updated on what they were doing. (Yes some days to a point that I felt a little too much 😂) there were hiccups along the way but eventually they got them corrected and done. Now, I am in love with my little yard and it’s like a second living room for me. If I need to pick on anything, that would be the overly politeness of the crew! I am a pretty casual person and it gives me goosebumps every time when Julio calls me “Mrs Joyce” 😉 give me a break Mr Julio! 😂😂 love you guys !
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My experience started off great. We exchanged a few emails. I shared details about what I wanted. The discussion went pretty smoothly in the beginning.
After getting the proposal, I asked if they could explain to me what some of the line items were. I didn't receive it. I also thought I was going to get photos of examples of things and some kind of sketch of what my backyard will look like. I didn't receive any of that. I trusted the company, so I just remained patient. A good chunk of time went by before anything got started. I'm pretty patient and understanding of times when work needs to get pushed back for some reason. There were some huge delays for this project. Not a big deal for me since I wasn't losing money on anything.
The main reason why I'm putting 3 stars is because of how unorganized things were. The person I was in touch with stated a lot of things that'd be done that just got looked passed upon. Communication was unclear. Most of the quality of work was good. Some of it I felt like could have been better.
Currently, there's a bunch of weeds and grass growing through the granite they laid over on top -
Zack, Mike, Tommy & the entire Client’s First crew did an amazing job on our backyard.
Our 1968 North Dallas back yard had become dilapidated with considerable shade, little grass and massive drainage issues. We sought a landscaping company that could solve the drainage issues, install some hardscape, update our sprinklers and turn the shaded, no-grass dirt into a forest oasis.
We had discussions with many landscaping companies, but then we found Clients First. After meeting with Zach he sent a bid to us within 2 hours. He worked with us to make adjustments so it would fit in our budget and the result is a great back yard at a fair price.
We had our old concrete partially removed then a Pennsylvania Blue Stone patio overlaid the remaining concrete. Next to that they installed a french drain as well as one on the opposite site of the yard. Over that french drain a dry creek bed was laid. In the center of the yard they poured a new concrete patio for a fire pit area with poured concrete steps leading out to it and around the side of the yard integrating to the dried creek bed. In addition, they installed new sprinklers converting the old system to a water-conserving, drip system.
Throughout the process they communicated and collaborated on every detail. They began on time, every time, always respected us and our property.
There were a few unexpected hiccups which were addressed right away and solved to our satisfaction. For example, on the day of the concrete pour, they weren't able to start as early as planned, but still poured that day and stayed till 9 pm to smooth the pour.
I have nothing but praise for Clients First Landscaping. They are returning this spring to do the planting in the back yard and remodel our front yard as well. I would hire them again in a heartbeat and recommend them to anyone for any landscaping project large or small. They really do put their Clients First. -
I used this company for a complete overhaul of my front landscaping. When the work was completed, I voiced my skepticism about the size and quality of the plants and their placement but was reassured that it would be fine. They were basically twigs that they planted that were supposed to be my base landscaping. They completely washed away with a couple of good rains. Nearly everything was gone. I called them, they came out and quoted me another 12k to get new plantings in. I have sent multiple emails to them with no answer. I have since hired a reputable company and they have done an outstanding job. CF is a horrible company that doesn’t stand behind their work. I am surprised they are still open for business.
The business reply is an outright lie. These plants didn’t die back, they are gone. The pictures speak for themselves. And as for as crediting me for the plants, there was zero credit. Of course, I wanted more, I got nothing. They have not emailed me back either so I’m not sure where they are getting these reviews from. Possibly friends, family and employees. I never write reviews but since I received no reply to emails, I decided to go another route. -
Clients First Landscape Solutions did my neighbor's yard, and I loved it so much that I contacted them for my own yard. Zach met with me 2 times to make sure everything fit my budget and vision. He has great modern taste, and the yard is exactly how I envisioned it.
There were a few bumps along the way that led to my yard taking longer than expected to be finished. Zach made sure to send guys back out to fix anything that I wasn't satisfied with. Great service and commitment to customers! -
July 2017 - I met with several landscapers before choosing Clients First for a significant project. I made the right decision. My experience with them was exceptional from start to finish. Zach was very knowledgeable and responsive from quote to completion, and their team did an excellent job executing our project. They engaged us regularly about our preferences and were extremely responsive to any minor concerns we had. In the end, we got exactly what we want and the work looks great! The company truly lives up to their name.
Our project included the following work:
- concrete pool deck & path replacement with paving stones
- retaining wall rebuild
- stone wall tuck pointing
- flower bed edging replacement
- back fill and leveling of yard
- sod replacement
- crushed granite path installation along fence line.
I highly recommend them for all of these services!
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June 2018 - I want to update my previous review, because I had a settling issue with the pool deck pavers Clients First installed last July. I contacted Zach to let him know about the gaps opening up between the pavers and the cracks in the stone border mortar. He immediately responded that it was covered under warranty and provided me with a time frame for his team to repair it. They came out, added re-bar and concrete to the foundation to prevent future shifting and relaid all the pavers. Couldn't be happier with the responsiveness and workmanship. Many companies are quick to respond to problems when money is on the line, but this is one of the few I've worked with that cares about their clients when there is nothing to gain financially. Couldn't be happier! -
This was our first landscaping project (Xeriscape) and Clients First was very flexible with using our design ideas and making any changes before and during the work. The landscaping team was very professional, hardworking, and came to us with any questions or clarifications when needed. We had a good experience and would recommend their services for home landscaping needs.
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This is our second experience using Zach and Client's First Landscape Solutions. Once again they exceeded our expectations. I wouldn't hesitate to hire them again. I give Zach and Client's First my highest recommendation. They did a great job breathing new life into our landscaping and wee can't wait to enjoy our space this summer.
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There is a somewhat well known phrase about quality of work: "Quality is NEVER an ACCIDENT".
That is probably the best I can describe the craftsmanship, finish and detail that the team at Clients First Landscape Solutions provided for this project.
A little background: In 2014 I built the house I am currently in and when my wife and I closed in 2015, the backyard was a little "blah" (see the two pics of the empty backyard). My wife and I have always envisioned of putting something back there but never could come up with a suitable plan.
Let's fast forward to November of 2019 and we toyed with the idea of having another company come out and redo our backyard after losing the grass you see in the first two photos due to improper slope, grass not rooted, flooding; you name it. The backyard was a mess.
In 2021, we took a good look at doing this project agYou ain, and after some research and deliberation, we decided to go with Clients First.
From the initial meeting with Zach, where he came out and looked at the backyard and came up with a solution to solve a major water issue, to coming up with a design that my wife was happy with to allowing me to pick the finishes and assist with landscape lighting placement; every part of this project was crafted as a partnership and the installation teams came in and masterfully put this gigantic puzzle together.
You don't know how small your backyard is until you see a drawing from paper come to life but the fact that we were able to take up EVERY SQUARE INCH of this space is a testament to what kind of work and craftsmanship Clients First is all about.
We've been over the moon about this project and as it started to come together, we become more and more excited at seeing our "plan on paper" come to life.
If you are looking for an Outdoor living space to be built in your small backyard, not only do I highly recommend Clients First as your FIRST choice; I recommend them to be your ONLY choice.
It's the details that make projects like this come to life and you will not find a company that will work harder at making your dreams come true in your budget than Zach and his team.
On behalf of my wife, I cannot thank Zach, Jose, Ross and everyone who have been a part of this wonderful journey.
This is a destination backyard that dreams are made of.
And Clients First DELIVERED on this dream. -
We couldn't be happier with new landscaping. We hired CFL to completely redesign our front beds and replace plants in our xeriscaped backyard. From our initial consultation to the final result, Zach and the team did an excellent job. The bid was thorough and captured our requests, adjustments and support with HOA approval was handled immediately, the design was lovely and the work was done on time and with a focus on quality. CFL wasn't the least expensive bid we received, but engaging with them was well worth it. The pictures don't adequately capture how beautiful the work is, and we can't wait to see what it looks like when the plants mature and grow in fully. Highly recommend!
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I used Clients First to renovate my front yard. Let me tell you, this was a premium experience. Jack Easby was prompt and provided overview and guidance from ideation to completion of the project. The pricing was more than fair and lined up with expectations. Jacks team, led by Project Foreman, Fuentes, was completed without issue. They communicated timelines, were prompt daily, and got this done quickly and to a high standard. I love my yard, and would absolutley recommend Jack and his team. If you are in the market to get some work done, whether its a full reno, or a small project, give Jack a call. You won't regret it.
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Unfortunately, I doubt many clients get to work with their purchaser, Sandro Daez, but he is outstanding. If my experience with him is indicative of how the company operates, I recommend them.
Andrea, the project assistant is also great! -
Our association recently started using your service (July1) because you did landscaping and sprinkler. The other company used only did landscaping, not sprinkler. Before, they were very good and cut/cleanup was more than satisfactory.
Along came your company and I am very disappointed at this point we my experience(hopefully that will improve with time). Your crew does a poor job of cutting and does not clean up the same. Attached are some photos of your crews poor work and hopefully, with a site inspection, you will agree that this is not acceptable. I’m at Unit 11-2 and available to meet with you if needed, just a courtesy call. Thank you and looking forward to an improvement in your service, performance and care. Respectfully, Bob. -
The quality of work and attention to detail is unmatched. I highly recommend this company!
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Wes is awesome! Quality service and really nice to work with. Highly recommend!
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Awesome company and great work. Wes is great to work with and things get done on time and on budget with no last-minute "surprises".
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Wes has great ideas that he brings to life. He does great quality work and stands behind it. I recommend him and stand behind it often.