Reviews of local pros in Rockwall, Texas

We have used Choice Heating and AC over the last nine years. Always on time, always friendly and always gives excellent service. Today, Jim came out to do a service call (I always like to make sure everything is working as it should), he explained what he was going to do, answered all questions and explained pricing. I would not hesitate referring Choice to anyone. Great people, from Rhonda in the office to the service staff.

Jim was Awesome, Very Professional, Polite! He did a Great Job of checking my A/C unit out. I would recommend Choice Heating/Air to family and friends or anyone needing HVAC work done!
Thank You Jim, Great Job as usual!

We have used Choice Heating for over two years now. Today, Tim, came out for a check-up service. Not knowing in advance how old my unit was (it’s 18 years old...truth) he never once attempted to tell me I needed a new unit or needed extra repairs etc. He was great and professional. This company is extremely honest and one that I will continue to have come to my home for years to come!

Tony from Choice Heating & Air was really wonderful to work with. He got to us an hour earlier than we expected, took his time to go over every aspect of replacing our system, and gave us all the details. He was honest, friendly, and very professional. I will definitely use them again.

It’s so important to make sure our customers have great experiences in our resale store and that includes cold air! Choice was quick to schedule us and pricing was incredibly fair! The tech explained everything well and was quick to find the problem and repair it! I highly recommend this company and their service techs!

Technician Tim is competent, punctual, courteous and just an all around nice, good man. I will continue to use Choice heating and air

My AC stopped Sunday night so called Choice Mon morning at 8 am. J was there, as promised, at 10:30. They had to locate a replacement motor, go get it, return, & install it. Choice staff kept me up-to-date as the process unfolded, even when J was headed back my way. I had an operating AC by late afternoon. The final cost was reasonable & matched the original estimate. I’ve been a Choice customer for years because they do excellent work efficiently & honestly. The office staff & technicians are just first class. I wouldn’t go anywhere else for heating & AC work.

I've used Choice Heating and AC for 20 years, and I have never had a bad experience. Every technician from day one has been nothing but kind, courteous, and caring. They will do everything within their power to ensure that you have air in the summer and heat in the winter. Their goal is not to make a quick buck, but to ensure that their customers are satisfied. This is a company that has heart. I just can't say enough about them. Choose Choice Heating and AC and you will not regret it.

Tim was very knowledgeable. He saved me a ton of money going with a different option then the original plan . I will be using choice heating and ac for future purchases.

We’ve been with Choice Heating and Air Conditioning for a few years now. As always they are professional, friendly, reliable, trustworthy and fair prices. Tony, our service guy, was great! Thank you!

I have been using this service for over 15 years and I have had nothing but a good experience with them. I am grateful that they keep their word, complete the work efficiently, and I never have to call them back a second time. Thank you and God bless you. Gloria Anderson

Jim was great to work with! He and his company were recommended by neighbors and we couldn’t have been more pleased with the service he provided. He was able to resolve our issue and gave recommendations for other repairs needed in order of urgency to help us prioritize the repairs needed. It’s nice to know we have someone we can trust for future repairs and services needed. We highly recommend Choice AC!

Tim was our service tech. He explained everything and showed us the bad part that was being replaced. Very happy with the service and the price was reasonable. Will use them again for any of our AC repairs.

Choice Air has always been spot on for us. I started using Choice Air in the 1990s and continue today. If you’re in need of a good air conditioning, HVAC company, you will not go wrong with Choice Air.

I have used Choice for over 30 years and have always been extremely pleased with their service. The technicians are knowledgeable and will call for help if they need it. Highly recommend! Jim and Rhonda are the best!

Jim Matthews and Tony are so knowledgeable and professional. They keep my AC and furnace well maintained which is peace of mind here in the crazy Texas weather. I had a concern about our AC and Jim sent Tony out to take a look. He fully inspected everything and gave us a thorough explanation. Everything was ok thankfully. I highly recommend Choice for maintaining AC/furnace and it’s also a very good price.

This is my second year using Choice since moving in and I will continue to use them. They are communicative, priced fairly, their techs are nice and knowledgeable, and they don’t pressure you to upsell you items.
I recommend them if you want a fair and knowledgeable company to assist with heating and AC needs.

From Rhonda working with my schedule to Jim coming out today and taking a look at my unit. Has been an amazing experience. Will definitely recommend to family and friends.

Choice Heating and Air did a fantastic job servicing our units! When it was detected a part on our aged unit was about to go they were able to find a replacement part in a few days. Tony was able to come out and install it. Tony and Jim are always friendly and helpful. It is great to be able to venture into summer concern free for our a/c reliability.

I always get one of two technicians. Tim, the one who came today is always very courteous. Cannot say enough good things about him and Choice Air. Been a very good experience for me.

Have used Choice at my home for years and opted to try them on a commercial unit at my job. As always they were punctual and professional. The service tech Tim was a great guy and answered all my questions. I highly recommend them.