Reviews of local pros in Rockwall, Texas

4.8 based on 3112 reviews Back to the listing
    5

    I had a 20+ year old HVAC system that was still running, but on borrowed time. I spent over a year doing research, looking at all the latest technology, and had a half dozen companies come out and provide bids. Most of them want to sell you the highest SEER equipment (highest cost also) and zoning. One of the biggest outfits (they run radio ads all the time) proposed a high-end system that I discovered was discontinued (overstock I guess). Through the process I had started to develop some ideas for a new system that were a little different. I called David to come out and I ran my ideas by him. He agreed that it all made sense. We proceeded with the project. David knows how to combine the right components for maximum efficiency at minimum expense. He has high expectations of workmanship during installation. Anything done by his crew that is not up to his standards is re-done until it passes - but don't worry - his guys are good. After 10 months of operation, I could not be more pleased. My home is 2500 sq. ft. The system replaced was old, but it was the highest efficiency available when new. My average electric bill (all total) is down 41% compared to same 10 months prior year. Highest 2014 summer bill (August) was $159.41. Prior 3 years the high summer bill was $240-260. We are keeping the temps FAR more comfortable than ever before. Call Neighborhood - I'm sure you will be glad you did.

    5

    David helped us get a new, better system for a fair price. Our previous problems have been fixed, and I have a lot less stress about whether things are working right.

    Installation was fast, friendly, and professional.

    5

    Our AC went out on a 100 degree day (of course) and we had a 4 mo old baby in the house at the time so we needed to get someone out there right away. I called Neighborhood Heating & Air around 4pm and he was there by 4:30. He found the issue quickly (just a faulty wire), fixed it and only charged the service fee of $75. Awesome company, would definitely recommend!

    5

    Thank you! Our new AC/Furnace system is amazing - it cools the house much more efficiently than the old, builder-installed system. You and your team arrived right when you said you would, professionally installed the new Trane XR15 system, loaded up the old, broken down one, and left us in a wonderfully cool house. It is so refreshing to work with a company that's friendly, professional, fair, and local. We won't look anywhere else when it comes to heating & AC companies. You're stuck with us now.

    5

    Neighborhood Heating & Air has been servicing our units for many years. David is quick to respond when there is an urgent need for help due to an unexpected problem. Always professional and clearly explains the problem and options for solutions/pricing. A trustworthy HVAC contractor!

    5

    We absolutely recommend Neighborhood Heating and Air! We've relied on David for close to ten years now and can't say enough good things about the quality of his work. He takes the time to explain what's wrong so that we can help take better care of our system. Scheduling and coordinating with Nita is a joy. Thank you!

    5

    I called them because I noticed one of my A/C units was not blowing cold at 11am. The phone was answered immediately, and I was told it was no problem to have someone come out in the afternoon. I was called back and given 30 minutes notice, and by 2:30pm, my issue was fixed by David (the owner). He was professional and courteous, and a pleasure to deal with. I will have him back in a month or two to give my heater a maintenance check-up.

    5

    HONEST, Experienced, competitively priced! I would recommend David Smith and his crew to anyone! We have used him to install and maintain our air conditioning units! Never upsells, never does any more than necessary! We will definitely use him again!

    5

    They are just amazing! So quick, kind, and knowledgeable. They also gave us a very reasonable price for the repairs! Could not recommend them enough.

    5

    David is the best! He has helped me out at my previous home in Forney a couple of times and now in Sunnyvale. Extremely knowledgeable about all things A/C and 100% honest. I highly recommend him over anyone else!

    5

    We called Neighborhood Heating & Air, and they were able to come out and diagnose our A/C issue within a couple of hours. David was professional and friendly. He actually replaced a motor on my unit, and because he did not have the "exact" match, he put an upgraded part in my unit for the same price!

    5

    David is extremely honest and did a great job. He showed up on time and repaired our A/C problem fast. We have used his services several times and we are very happy with him.

    5

    Excellent communication from start to finish. Explained needed repairs in an understandable way. Arrived on the dot and took care of the job in a no-nonsense fashion, going over and above what was required. Reasonable rates as well. Good feeling to know I found one of the "good ones". I will definitely call them for future repairs. Thanks! Philip McCrary

    5

    David has been my air/heat service guy for years. He replaced my upstairs coil just this morning. He is always on time, efficient and knowledgeable. He services my rental property in Garland as well. I wouldn't use anyone else and believe me, I'd tried a bunch in years past! He knows his stuff!!

    5

    Referred by my previous A/C company, which is now only doing commercial work. Scheduled service for next day. David arrived on schedule and was very friendly and quickly diagnosed and fixed the problem with A/C. Also informed me of what work may be required in the future, but didn't try to upsell me. Great service, fair prices, and quality work. If you're looking for a local, honest, family owned business, Neighborhood is the company for you. I'll always use them from now on !

    5

    David came to check our AC units for us. We thought they needed to be flushed out. He was very thorough and kind. He explained everything he did. We appreciate his knowledge and honesty! Highly recommend!!!

    5

    Nita was great on the phone when I called late with a heating issue and David was very quick to figure out the problem when he looked at the furnace so we had some fun talking about hunting for a little bit before he left! Service, price and and just really good people ti work with are all 5 stars from me! I would highly recommend Neighborhood Heating and AC.

    5

    We are so happy we called Neighborhood Heating and Air Conditioning! We woke up to a very hot house on Sunday and thought we were going to have to endure the heat until Monday...but we were able to get a technician out on Sunday to repair our AC quickly! We were very pleased with our technician, David! He arrived faster then we anticipated, fixed the issue and for a fair price. We highly recommend this company! Many thanks, Stephanie and Jason King

    5

    My AC went out in Aug? I'm sure David was very busy, but he made time to come to Mesquite TX and fix my unit! He replaced a fan and gave the AC a tune up and we were back to a cool house in no time! Great service, Great Prices, and hard working folks! If ya need AC or Heat work done, call David, he is great!

    5

    I've been using them for years and will never change. David does our summer and winter checkups before we change over for the season.
    David and Nita are a great team Nita always keeps me updated when David's on his way and with a time frame of his arrival. David never rushes a job he keeps me informed and answers all my questions. TRUST ME YOU CAN'T GO WRONG NEIGHBORHOOD HEAT AND AIR.

    5

    David is my go to guy when anything goes wrong with my heating or ac unit. he is honest, quick and reliable. I have recommended him to numerous people over the years and everyone I've recommended him to has come back and thanked me after. I honestly can't say enough good things about David and this company. I hope you never need his services, but if you're reading this review, you probably already do. call neighborhood heating and air, you won't be disappointed.