Reviews of local pros in Rockwall, Texas

Very upset with the service. I was basically robbed over 200$ for not weighing what was put on the trailer. And when addressed I was told “quit bitching and leave”. The owner of the business & the woman in charge was responsible for the horrible service and disrespect that was given to my dad and I.

This company is a complete joke!! Rip off! Go anywhere else!! Better not show any humor around the owners because they don't have time for that! Sarcasm goes straight over owners heads and they get completely offended!! At a potential big customer!! I'm sure this place will be gone very soon with their implied business morals! Yuck!

We were recommended this place by a friend. Unfortunately our experience wasn’t pleasant. The blonde lady that works here is very rude and unprofessional. When a customer brings your business $$$, the least you can do is be respectful.

Great place and great prices. I'll be back for more...

Love getting my rocks here. I've been a customer for years and Alyssa & Brody always go out of their way to make sure I get everything I'm looking for. Going back next week for more colorful bits of gravel!

Called to ask about decomposed granite for our landscaping by our pool. The lady on the other end of the phone was very rude. I ask her how they deliver the product and where they would drop it. She asked me what I did for a living.??Like that matters!! Little does she know that I have purchased from them several times before but this will be my last. I called another business and made my purchase with them (Living Earth).

Great family run business for ALL your hardscape materials. Wide selection of stone and gravel. High quality at competitive pricing. This place rocks 🪨 🎸 😎

1st and 2nd trip was great. 3rd trip they were busy and all customer service went out the window. When I asked how long it would be to get my 1/2 load the owner got ride and said she’d get to me as soon as she could. I tried to be polite but she walked off flaying her hand in the air talking about pain in the neck customers! Not a place for residential customer!!

I've placed 4 orders in the last year and haven't had any issues. The people who delivered have always been nice. I would like to add that on my last order they thought I was a prank caller. I wasn't providing them with the proper information I probably sounded like a bafoon. They thought I was Jake from State Farm. But they helped me figure out what i needed. I personally haven't been to their site but look forward to going at some point. I'll post pictures of the rocks if I can figure out how.

The selection is by far one of the best anywhere. There are some very unique rocks to be found here. Customer service is always excellent. I’ve bought rocks from them 4 or 5 times. Always helpful and kind.

Great rocks, great advice, and great knowledge of what you need. I have used Classic Rock multiple times and always have a good experience. Would highly recommend to any homeowner that needs boulders, flagstone, mulch, or dirt. They have it all!

This is a great place with terrific people. They have a wide ranging selection and give meaningful advice to help my decision making. I've purchased dirt, boulders, and everything in between from them over the last three years for my home and the many deliveries have always been on time and per my directions. You could not ask for more!

We (Midge and myself) have been coming to Classic Rock since we bought a house nearby in 2008 , the service is great and what's even nicer is the comfort you will feel dealing with anyone of the family members working at Classic Rock. I seem to hook up with Brody most of the time when I make a visit for flag stone or getting river rocks or whatever I'm there for. Thumbs up to a great family owned business. Thanks to y'all Jeff & Midge

I hurried after work to get to Classic Rock before they closed, excited to pick out some rock. I have been doing business with them for years and Brody is wonderful. I pulled up next to a stack of Austin stone blocks so that I could load my truck with some to finish our landscaping, and the woman that works there walked up and was with another customer. She told me I needed to move my truck so that she wouldn’t hit me with her loader. I asked her where she would like me to move and she waved her hand as if I needed to park way far away. I told her I would be hand loading my vehicle so didn’t want to park too far away and if it would be ok to pull up several feet to load. She was short with me, told me yes, if I didn’t mind getting hit, and embarrassed me in front of the other customer. I turned my truck around and just left. Customer service comes first with me, even over price. I would rather drive further and pay more than be treated that way.

Very happy with the ordering process- they had the different stones displayed where you could see them easily side by side. Very helpful in calculating how much we would need with good suggestions on managing drainage. My only complaint is that my 1.5 yards of base and 3 yards of stone just got delivered and it is in one big pile... with the base underneath the stone. Previous small deliveries of rock from another company had a separator in the truck so that they dumped one , moved a few feet and dumped the other. When I called after delivery I was told that this is just how they do it.

They are not very good at accommodating customers. They seem like they are all about money. I would not recommend. As you can tell, very unprofessional. Even when we had our rock delivered the man came up to my door and said “where do you want this” I just remember thinking in my head, “Wow he seems mean” I only give bad reviews when I feel it’s necessary and in this case I did. I get this is a small company but maybe they could try just being more professional.

I wanted to choose several smooth flat rocks to paint for kindness rocks. I was allowed to search the bins to find exactly what I needed. They have a large variety of rocks and stone pieces for any project. I found the perfect rocks! I am sure you will too. Good people. Good rocks.

My husband and I had an outstanding experience at Classic Rock. Great selection, good pricing, and friendly service makes for an unbeatable combination. This family is so much fun, we really had a great time just talking with them. Check 'em out!

Easiest 5 star in a while. Exceptional service, and great prices. Beyond friendly and helpful. I just needed a simple small purchase of 10 5lbs river rocks and they treated me as if I was buying hundreds of dollars worth of rocks. Will be back for my next project without question. Thank you for great customer service.

I could not have hoped for a better experience. Brody helped me pick out a few pallets of beautiful flagstone for a patio and some ledgers for a garden bed. Delivery was timely (which is also impressive, because they were out of the ledgers that I wanted. So they would have ordered them after I left and had them to me with the flagstone just a few days later). The service here was above and beyond. I cannot express enough how much I enjoyed my experience here. Thank you!

Classic Rock is are rock stars and have great prices on their stone. They listen to what you are wanting to do and then give you great suggestions. The first time i needed a few pieces of flag stone for stepping stones. I found my 9 pieces and proceeded to check out and the gentleman said these are samples have a great Friday. This was shocking but they earned a customer and many referrals from me. Now the second time i was searching for the perfect stones for a bench. I spent 15 min and found a few stones that i liked and proceeded to ask for help. They asked me what my project was and with much surprise they had me follow them to the stones made specific for benches. It turns out what i was looking at would not have worked. Kudos for the employees there they are knowledgeable and respectful of what you are wanting to accomplish. I would give them 5 stars, but it is a bit inconvenient for the non contractors, that they are not open on Saturday. Thanks Classic Rock, i already have my landscaper coming your way to buy from you. Once i have my project done, i will post some pics. But i need to come by some more rocks from you before i can finish. thanks again.