HVAC reviews in Rosenberg, Texas

Devin did a great job...I rate his work at 5 stars.

Ken Voges

Devin arrived early and went above and beyond checking our system. Can’t say enough about the value of having a system check up and knowing everything is working properly. AAA++ rating.

Devin was my technician. He was on time, neat, and very helpful. He explained clearly and helped me with steps to prevent future problems.

Outstanding Service from Devin Gilbert at Custom Comfort Air!
I recently had an excellent experience with Devin Gilbert from Custom Comfort Air. My AC unexpectedly broke down on Saturday night, which was quite frustrating. I called Custom Comfort Air, and to my relief, Devin reached out bright and early on Sunday morning to schedule a repair visit.
Remarkably, my AC started working again just before Devin arrived. Despite the AC appearing to be functional, Devin didn't just leave. He took the time to thoroughly investigate the system to understand what might have caused the temporary malfunction. His commitment to understanding the root cause, even when the immediate problem seemed resolved, was truly impressive.
Devin clearly explained what likely happened and provided valuable instructions on what I should do if the same issue arises in the future. His professionalism and deep knowledge of HVAC systems were evident throughout his visit. I am very impressed with his dedication to customer service and his ability to clearly communicate complex technical information. I highly recommend Devin and Custom Comfort Air for any HVAC needs!

Shelbie is what made my experience the best!! She was always to pleasant to speak with and very helpful with every question I had!!!

We recently had an issue with our HVAC system and were fortunate to have Devin come out to check it out. He was incredibly thorough in diagnosing the problem and clearly explained all our options, helping us make the best, most informed decision. What stood out most was how he treated our home—just like it was his own. He was respectful, knowledgeable, prompt, and professional throughout the entire visit.

Devin Gilbert did an excellent job checking our HVAC system. He is professional, friendly and efficient. He called ahead to let us know that he's on his way and explained everything.

Devin came on by to do my annual AC tune up and he was very thorough, a clear communicator, and left the job site having both completed the job and educated me the customer. I appreciated his service, and his thoughtful tips on how to get the most out of my system. Highly recommend Custom Comfort Air

Excellent service every time. We have used them for years and trust what they say. Devin explained everything well.

Custom Comfort has serviced our HVAC system for five years and we have always been very happy with their service. On of their long-time customers referred us to them and we have never been disappointed. We have a contract for two service calls each year and appreciate the work they do to keep our system running. Our recent visit with Technician Devin Gilbert was no different. He was on time, called ahead about 20 minutes before arriving, polite, efficient and careful to do a good job, explain what he did and answer our questions. We will continue to use their services going forward. We Recommend Custom Comfort and Devin.

Devin did an amazing job at my house. He was patient, explained things, and was definitely service oriented!

Very informative and cordial during our visit. I appreciated the extra he spent advising me of my unit's issues. Thank you.

Devin was out today for my AC check. Great Job. Thoroughly explained everything and is a great guy to work with.

I was given a service window, but Devin showed up right on time early in the morning, ready to get things done. He was very polite and professional throughout the entire visit. He clearly knew what he was doing and worked efficiently. I also appreciated that he took care to protect his shoes so he wouldn't track anything into my home (after the torrential rains all week)-small details like that make a big difference.
Devin took the time to explain the findings and recommendations for my air conditioning unit. I have nothing but good things to say about him. Thank you so much Devin Gilbert!

We have been Custom Comfort customers for at least 30 years. Service with them has always been excellent. A week ago we purchased new central air and heating . Colt was our technician . He took the time to help us select the unit and how it worked. Installation was done by 3 young men, Luis, Moises, and Allen, who were very quiet. They did their part and cleaned up well. Colt came back after everything was done to see how it was going. He took one look at me ( a senior citizen) and said he would set up the app on my smart phone. I said no,no. I can do it, but then I quickly said , Okay. I had no idea what he was doing and I knew I would not be able to do it. Thank goodness he did it.
All in all, I can only say, job well done.

I was pleasantly surprised when a Custom Comfort van arrived an hour early. A highly motivated crew systematically and efficiently removed the old air conditioning components. Connections and fittings were cut precisely and accurately to facilitate the ease of the new Air Conditioner installation. The crew worked together efficiently and compatibly. When the installation was complete we were offered instruction for operating the new thermostat.
Without any thing left to chance! The crew left the work site spotless and the installation a work of art!
Very pleased with the crew and for Shelbie who helped make this happen.
Thank you with appreciation,
Philip Evans

Devin is fantastic! Timely, courteous, and knows his HVAC. I trust his feedback and feel confident in his assessment. Thank you!

Devin Gilbert was amazing. Very Professional and Thorough. he response time from the time I requested service excellent. I am very pleased with the service I have received from Custom Comfort Air.

Great maintenance visit from our Tech, Devin who also helped diagnose a thermostat issue and was able to implement a temporary fix ahead of a full service call.

Quick and easy service! Our service technician, Colt, was very helpful, providing clear explanations and ensuring everything was running perfectly before leaving!

Custom Comfort Air's Expert Technician, Devin, was excellent! He arrived on time, thoroughly checked our air conditioning system inside and out, found the problems and showed them to my husband with details. Devin was professional, friendly and courteous. He demonstrated great integrity by telling us our motor's fan needed a watchful eye but did not need replacing now as the noise we heard was due to low Freon levels.

Highly recommend Devin and this company and thank our neighbors for giving us his contact info!! 😄