House Cleaning reviews in Rowlett, Texas

I've used Sparkle Pool Care for a year and a half, and I couldn't be more impressed with their service. From the start, they've provided exceptional care and attention to detail. They truly stand out in the pool care industry by offering a personalized touch that's hard to find elsewhere.

Their team is not only knowledgeable and professional, but they also genuinely care about the well-being of my pool. Whenever I've had a question or a minor issue, they've responded quickly and always made sure everything was handled smoothly.

Another huge plus is their convenient automatic payment system, which makes managing payments hassle-free. It’s one less thing to worry about, allowing me to focus on enjoying my pool.

Overall, Sparkle Pool Care goes above and beyond to ensure my pool is always in top shape. If you’re looking for reliable, caring, and responsive pool service, I highly recommend them!

I couldn't be happier with Sparkle Pool Care! Their technicians are professional, reliable, and very detailed. My pool is always crystal clear and perfectly balanced. Sparkle Pool Care takes pride in their work, and it shows! If you're looking for a dependable pool cleaning service that is affordable and delivers exceptional results, look no further!
HIGHLY RECOMMEND!

Mark has been so helpful to me. A recent separation left me at a loss, because I had never taken care of a pool. Mark put me at ease, because I knew he and his team would be taking care of me. This is a family business and they take pride in their service. Mark came over the same day when my pool quit working and I was so appreciative.They do maintenance, as well as repairs. Sparkle Pools has great customer service and is a trustworthy business. I would highly recommend them.

Mark and the team were fantastic for us.. We bought a new home in Rockwall - and the pool was either turned off or completely broke for some weeks before we arrived... needless to say it was a mess.. The equipment was shot, filters were overloaded and the swamp needed to drained.. Mark saw it and was cool, really gave us the extra time and effort to turn it around fast.. get parts replaced and honestly in a couple of days have us swimming in a great pool.. Since then he has been awesome in balancing teaching us and helping us .. and his team is great..

This is absolutely a great swimming pool company. They are family owned and operated. They have exceptional attention to detail, and great customer service. Just all around great people. I would definitely recommend Sparkle Pool Care for all of your swimming pool needs!

We were newly relocated to the area and were in need of immediate clean up for a pool that was completely green with algae. After several calls to local pool companies, Mark was the only one that retuned our call and was able to come out right away to take care of our pool. He was thorough in his inspection and in detailing what needed to be done. Sparkle was able to clean up our pool in a matter of 2 days and was able to replace a pump as well as replaster the pool,. We are completely satisfied with the professionalism and commitment Sparkle has with their customers. After our pool was filled, Sparkle came out several times a week to make sure the chemicals were balanced. They continue to provide weekly pool service and our pool SPARKLES! Thank you to Mark and his team for making our swimming pool our little retreat from the day and place to relax, as well as exercise.

We are using Sparkle Pool Care for all our pool services and repair needs. They are definitely the BEST we've have used!! Their customer service & professionalism is the best around! If you're wanting something done right they are definitely a "Cut above the rest". Their commitment to detail is above and beyond!!! We are looking forward to a long lasting relationship with them! We are also excited and looking forward to our patio extension with them here in the near future! Again HIGHLY RECOMMEND they do it all!☝️👍👌🏊

We couldn't be happier with our recent pool remodel with Sparkle Pool Care! From start to finish, the entire process was seamless and professionally handled. The Sparkle Pool Care team displayed exceptional craftmanship and attention to detail, transforming our outdated pool into a modern oasis. Every aspect, from the stunning tile and stonework to the beautifully integrated lighting, exceeded our expectations. The crew was courteous, on time, and kept us informed throughout the project. They truly turned our vision into reality. Highly recommend their services to anyone looking to breathe new life into their pool. Thank you for making our backyard a paradise!

Amazing service! Good rates, honest work, reliable service! Ask for Robert!

Aqua Gem Pool Care has taken care of our pool way beyond our expectations. Highly recommend.

Will recommend Aqua Gem Pool Care to anyone who need any work or services done for their pool. Robert is knowledgeable and will make sure you get what you need.

Robert and his outstanding pool company and service is exactly that. I have been satisfied for months regarding his professionalism and great way to respond to his clients in a positive way. He is on time, courteous, respectful and notably the best company I have ever dealt with. Try his service out, don’t just take my word for it. He is truly amazing.

Robert is amazing! Our pool was green while on vacation and he was able to come and get it back to normal. After we came back, he gave us some tips on how to upkeep the pool. Since then, we’ve had a couple issues and he’s always been there to answer our questions. I would definitely recommend him!

I'm not sure where to start except I'll let the pictures do most of my talking. I intended to do this review about a month ago when Robert first came to help us so this is more of a testimony of his work. The first two pictures are where our pool was to where he got it within a week, the third picture is what we have right now. We struggled so much with algae last year we didn't even swim because we could never get ahead of it. This year we got the pool in balance and then quickly went out of balance again. Instead of dumping hundreds and hundreds of dollars yet again for the same green outcome we chose to call Robert at Aqua Gem. He was so kind, patient, punctual. Informed us and educated us how to continue to keep our pool looking this good. Did everything he said he was going to do and honestly went beyond our expectations. I highly recommend him 1,000%. He gave us our little piece of paradise back.

Robert has been absolutely amazing! He goes above and beyond with his pool service. He not only fixed the valves on my pool but also replaced my old filters with new ones, which made a huge difference in the pool’s circulation. He also made sure the water stayed crystal clear and sparkling, and even got my pool robot back up and running. He’s reliable, professional, and truly cares about the quality of his work. I couldn’t be happier with the service and highly recommend Robert to anyone looking for top-notch pool care! Thank you

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Excelente servicio, los precios ,la rapidez,te atienden con respeto y amabilidad respetan la orden nadie entra sin mascarilla 👍

DONT GO HERE!! Ruined our brand new expensive garment. Owner refused to take responsibility for it. Very rude, would not let me speak, and hung up on me. She refused to give me insurance information or make a claim on it. The employee gave me the owner's number to call her, and the owner told me not to call her on that line, as if I was the problem. She and her company cannot be trusted!!!

Update: We have been going here for years. Tags, no tags, no problem usually, before management changes, before employee changes. We have never told them to leave tags on new garments, but they have always done so, which is why they were not told to leave them on, nor did they ask if we needed to leave them on. They also did not save the tags for us, they just threw them away. I wish I had done an updated check on the reviews prior to taking this garment here. I would have seen that they have fallen way down. We don't go there often. The last time we went, we were counting on their in before 9 and out by 5 promise. They failed at that as well. They made up some excuse, but we did not complain. We've also had issues with the way they work between their other location, Lakeside Cleaners on Dalrock, for various reasons like who is open when, who is doing what, on which day, and they've had us running back and forth, still no complaints on our side. Clearly they dont feel like they are responsible for customers' clothing based the owner's response and based on other people's reviews as well. We will be holding this company accountable, but we have already found a much higher rated cleaners and will definitely not be going back to this company, either location, ever.

Very personable owner

Most kind and caring ladies at work.

use to be a great cleaners, now the quality has gone down hill.