Reviews of local pros in Rowlett, Texas

I am a newbie, so I really didn’t know what to expect. Pleasantly surprised when FOUR young ladies showed up at my door. They worked like a well oiled machine and had my house cleaned in an hour! Couldn’t be happier!

On one hand I want to write a review to tell everyone how fantastic this company is, but on the other I don't want to share them...but I feel like the secret is already out since their 5 star reviews are quickly growing! We had our first service with them last week and the communication about scheduling leading up to the cleaning and afterwards for scheduling recurring cleaning services has been nothing short of fantastic. You can tell such thought has gone into the entire customer experience from start to finish and they did such a thorough job! They genuinely wanted to know what my priorities were for the house as we did a before-clean-walk-through and they definitely delivered! I was gone while they cleaned and only my husband was home. I came home and checked the usual spots that every other company has missed in our home and they were all spotless and perfectly clean. If you're scrolling through reviews, just go ahead and stop and hire Sparkling Queens!

From the moment I opened the front door and saw that big smile, all of my anxiety about a new service was gone!! They did a fabulous job! Above and beyond what I expected!! Will book them monthly.

Sparkling Queens are not only thorough and skilled at the job, they are also friendly and positive in every interaction. They are prompt in responding to communication and on time to the appointment. You will not be disappointed. I look forward to working with them again!

I scheduled a deep clean and my home has never looked better. The ladies cleaning were pleasant, knowledgeable and efficient. Management was easy to work with and very responsive. I plan to use them for regular cleaning! (And I plan to do one of these deep cleans once a year! —a bday present to myself!)

My first time I didn’t know what to expect. Couldn’t have been more pleased when not one, but FOUR young ladies showed up and went right to work. Within an hour, they had my home “sparkling” clean! Highly recommended!

Payed over 400 dollars for a deep clean and I was 100% unsatisfied. They didn't clean my floors half cleaned my bathroom, I had to redo the toilet myself. They didn't clean the majority of my surfaces. They don't even try to clean on your surfaces if you have anything on them. I have had my house deep cleaned several times and I have never been this unsatisfied. They offered a free oven clean and didn't do that either. They left early and I did not do a walk through because they left early. I immediately called with my complaints. They did offer a reclean, but if they couldn't get it right the first time I didn't see the point of them coming back at that point I'll just do it myself. They do not offer refunds. I will not be using them again.

The team that visited us for our initial deep clean was exceptional. They are detailed oriented and extremely friendly. We both work from home, and they worked around our schedules and being on client calls in our offices. Shout out to Mecaila, Cassandra, Hailey & Gabriela. Can't wait to get on a recurring biweekly, so our house is always sparkling clean !

Phenomenal! From my initial interaction of getting a quote all the way through after the cleaning everyone was amazing and kind! They did a great job cleaning . Everything was spotless and they made up my couch and window nook 10x better than I ever have . Will continue to use this service !

My son gave me a house cleaning for my birthday. It was the BEST present ever. Sparkling Queen cleaning was incredible! I’ve decided to continue their service based on what an amazing job they did today!

I would not recommend this company.
I was not pleased with their first clean service, which cost significantly more to cover extra time to have a more detailed clean, okay that’s fine- but I received a hurried, half-effort clean. I contacted company and had many photos to show that the job was not done to any cleaning standards. (Surfaces left undusted; toilets still dirty; nothing wiped off; mopping before actually sweeping, so it just smeared dirt, etc. EtC!) It then became MY job to have to instruct the ladies they sent where and how to properly clean where they missed? Uh, what!? No, no! Very bad business model. Bad cleaning. Not worth the money. Never offered any type of reimbursement. I’m still quite upset with this company the more I think about it, as I was a desperate post-partum mom who just needed some help/ and instead I paid 330 dollars for more stress and still had a dirty house.

Edit to add -
Owner replied that a partial reimbursement was given. This is completely false. I actually asked for a partial reimbursement and was told they never do that.
- from the get- go I booked with a $30 off coupon for booking within a week of quote. After service was done, this $30 was not honored- so I had to call and ask and make sure it was given. Luckily I had a paper trail. This was not a reimbursement.

Taylor and her Sparkling Queens team have been awesome. They came in during a super hard time for our family and were so gracious and cleaned so throughly. I knew and liked Taylor's professionalism and efficiency through her old company and Sparkling Queens is even better.

They are only a cleaning company, they aren't going to declutter or reorganize but they are amazing cleaners.

Excelente trabajo muchas gracias

We have used Alvaro and his crew for numerous home projects (I,e., stonework repairs, interior & exterior painting, carpet cleaning, upholstery cleaning, power washing), and we cannot recommend them enough! Hands down, one of the best family run businesses in the area. They are meticulous, professional and do excellent work. If you need a reliable crew you can trust with your home needs, give Alvaro a try!

Best in the business!!! Wouldn’t even think of using anyone else!

Great customer service, will be using this services from now on.

In addition to cleaning two rugs Coffee stain spot removal on an additional carpet

Wonderful, very professional and knowledgeable team of experts.

Alvaro On The Spot Carpet Cleaning is amazing! Our carpets always look and smell great after they are cleaned!!!! Great team!!!

Alvaro is so dedicated to his profession. Carpet always just marvelously clean. Great attention to detail! Highly recommend him!

We sold our home and are moving in 3 days. Last minute decided to clean our spare bedrooms as those are the only rooms that do not have new floors. He came same day (today) and KNOCKED IT OUT OF THE PARK! My brother is a local carpet cleaner, but he made me mad so I decided to hire "the competition" instead. Super happy I did and our house smells AMAZING! Thanks! Highly reccomended!