House Cleaning reviews in San Antonio, Texas

Absolutely phenomenal, they cleaned more than I could have ever expected. What I thought was a stain on my tub apparently just needed these women and their elbow grease. Even the door hinges were cleaned!!

I’ve been using Molly Maid services for sometime now. They are consistent
, reliable, and effective. They are also open to feedback and adaptable.

Molly maid the company is wonderful! Customer service is on point. If your home is not cleaned correctly. Call the main number. The mangerment is wonderful! They will send a crew out to correct the mistake. Been with this company since 2020 and I tell you, wonderful work, great prices, and very professional! Thank you Molly crew and staff
Regina and Ebony Hill

Molly Maids cleaned my house today in Bulverde TX. Yani and Irma did a fantastic job. I’ve requested them by name on a regular schedule from here on. Happy camper!!! Elsa

I needed to have my home cleaned while u was occupied with a family member in the hospital. Eva and Yerlis were very thorough and did a great job.

The team arrived promptly and immediately went to work. They went above and beyond my expectations. They were able to turn around my 2/2 1200 sq ft apt in a little under 3.5 hours. I would recommend the service to anyone needing move out deep cleaning. Very thankful to the team sent.

I have used this company before for move in/move out cleans and loved the jobs, so I decided to try them for a basic cleaning on my 2500 sq foot house. I was quoted for 3.5-4 hours, but I called to clarify that this was just a basic cleaning, nothing major. The man on the phone told me that as long as I clear out the walkways and main areas, it should take less time and I’d only be charged for that. Instead, the ladies came and spent 4.5 hours going as slowly as possible in my 2500 square foot house. They were cleaning cabinets and blinds, even though I expressly told two different people I didn’t need those services. They didn’t even finish the downstairs - leaving out my office, spare room and bathroom, and roughly 1/4 of the flooring not cleaned. I have been arguing all morning with the office saying I feel taken advantage of, like they racked up as many hours as possible on a simple maintenance clean. If I had let them finish, it would be been at least 5.5 hours. They are telling me they listened to the calls and they are saying I didn’t have the conversation with the man that I KNOW I had, and that he hadn’t assured me it would be less time since it was a basic cleaning. I know the conversation I had with them…so it’s upsetting. They refused to offer any sort of refund, only offered to send the crew out again to finish the job, which would have been very uncomfortable. I will never come back as a customer.

Appreciate the work of Cecilia and Destiny on route 9. Molly Maids are reasonably priced and are flexible with cleaning requests. They do a thorough job.

Anna and Alejandra did an AMAZING JOB! We have used so many different companies before this and we are very happy. These ladies are great!!

This was my first time ever booking a home cleaning service. Molly Maid was suggested by a friend. Emily and Fabiana were excellent. I felt comfortable with them in my home. Polite and professional and they worked fast! Quality results.

Great job! Erica and Kelly cleaned the apartment I moved out of and I believe it’s cleaner than when I moved in originally! They were efficient, thorough and I was very pleased. The stove looks brand new! Thank you, Molly Maids if I’m going to set up a maid service anytime soon at my new place, it will be with y’all. Deb

Great service the first time, but the other times were underwhelming compared to the cost. The communication was lacking. Often I would not get calls or texts to say that I was scheduled or that a team was on the way. Once, a team showed up to my house with notice at all. When I tried to cancel I had to speak with multiple different people and make multiple requests for them to take me off the schedule.

Ruby and Valerie were amazing. The work they did was thorough and outstanding. I couldn’t have asked for better service. I highly recommend asking for these ladies when you book a service. They are valuable assets to this company who should be appreciated for the quality work that they do.

Absolutely top-notch cleaning services. Both house keepers were extremely professional and pleasant. My house was sparkling clend with clean sheets and fleshly made beds. They get the Job done. Team 1 thanks for a job well done. 💚💚💚

Molly Maid comes every other week and does a great job. They are very dependable and show up as scheduled. I have used them for several years and plan for years to come.

Wow! I just had Molly Maid come out and do a deep clean/move-out! A 2-person team took about 6.5 hours to clean a 2,300 Sq Ft home. I have to say… they did a phenomenal job. They even cleaned the stove and refrigerator, but what got my attention was those bathrooms! Whoa! Highly recommend to all my friends and family! The money spent is worth every penny. Thank you Molly Maid!

Anna and her team of ladies are the absolute best! They are thorough, conscientious, and a pleasure to have in my home. I would highly recommend Molly Maid.

Karina & Mayra were great, while I was present they asked if this was trash or not. Great communication and they both took pride in the cleaning. Definitely will be reoccurring them for future cleans!

Anna, Alejandra and the Molly Maid team have been absolutely fantastic with their work cleaning home. I highly recommend their services for anyone that needs assistance or even just a small amount of time saved in their everyday life for tasks around the house.

I had another maid service (Spruce) cancel 6 minutes after they were supposed to arrive. I called MM and they were able to get a team to my apartment in about an hour! The girls did a LOVELY job - there was a lot of clutter in a small space, so they had a lot to navigate around..
I just picked my dad up from the hospital so it was particularly important that I have a clean place today - THANK YOU, Molly Maid!!

The cleaning service provided was unsatisfactory. The service included basic tasks such as cleaning countertops, sweeping floors, and cleaning mirrors. However, the execution of these tasks was lacking, as the countertops remained dirty, the floors were unswept, and the mirrors were not cleaned.
Additionally, there were significant issues with the staff's efficiency. One employee took an excessive amount of time in the master bedroom, nearly an hour, while frequently stopping to answer personal cell phone calls. This delay contributed to the incomplete cleaning of other areas, including the downstairs bathroom and the study, where dust remained on the furniture.
Most concerning is that during the cleaning process, an antique figurine and a glass container in the laundry room and kitchen were broken. They even broke the window blinds cover and hide behind the blind and the broken pieces behind the couch! This negligence reflects poorly on the overall quality of the service provided.