All reviews for Thomas Stone & Materials

Good customer service reasonable price

We had gotten garden soil from another landscaping company & not happy with it, seemed like all sand & sticks. My husband said go to Thompson. I did & relayed our dissatisfaction & the salesman talked to me about different diets & warned me we should only use garden soil bc the rest has chemicals. Thompson is $20 a yard more but I can attest to the fact theirs is very much worth the extra cost! This is actual rich garden soil, not sand!

Great selection of soil, pavers, river rock, mulch, and friendly service!

Best friendliest service in town and they’re very efficient on their getting you in and out with your load of materials. I use them 95% of the time.

Ordered Stadium Zyosia from this company. Reasonable price for excellent, fresh grass. Delivery fee also reasonable and driver was very professional and courteous.

This place is great! Owners and employees are super nice. They treat everyone with respect and are aways looking out for the customer with respect to spending money. If they can save you money, the will tell you. We came in to buy grass by the piece and when we asked for a large amount they told us we were paying way too much. They ended up saving us money. Thank you!

Please see update in second paragraph.

Not a good experience! After 3 weeks I am still waiting for my sod. I have called 4 times and visited the place personally 3 times and each time assured it would be ready for pick up. I bought and paid for a half pallet of sod. The night before pick up, someone from another one of their locations called and said they wouldn't have it for 3 more days. Again being assured it would be ready. After three days I was told they don't sell half pallets of sod. I asked why did they sell me a half pallet then? That question could not be answered. But I was assured by their main office that they'd make it right. Well 2 weeks later and they haven't done a thing.

Ok I had to update my previous post. Though it took some time the company did in fact make it right with me. They refunded my money, gave me a full pallet of sod instead of a half pallet, and talked about rectifying the problem for future customers. So they are doing everything they can. Yes I will do business with them again. Thanks.

Customer service is good. Products are great, If your not sure about something walk the yard and see for yourself. If you dont see something your after, ask and they probably have it at their other location. Delivery fees are reasonable but they will load your truck too.

Bought a pre-existing home. The front yard was in horrible condition so we had to replace the entire front and side yard. Called around to many grass places to try and find St. Augustine grass. One place agreed to sell me 15 pallets. We agreed on price and delivery date then they called me back and told me they will not sell it to me because they can make more money selling it by the piece. Thomas Stoke & Materials was the only place, that I found, that was fair on the pricing and was willing to sell me a 15 pallets of grass. Grass was delivered today and was in great condition. Thank you. I would highly recommend this company

Thomas Stone has been outstanding to work with both large & small jobs/service. We've purchased various truckloads of rocks where the driver made a special effort to unload one truck in different spots. Owner helped me select small numbers (10-20) walking stones on several occasions. Of course, I didn't go when they were busy. Owner & employees have always been very helpful in answering question & educating me re our needs over the years. Last purchase in Oct. 2020. A great small business to support.

Excellent service. I bought sod and mulch. The gentleman told me to park so he can load and the wind won’t blow all in our faces. The mulch released dust so it was a good call. They were helpful and gave advice as well as provided a military discount. Thanks,

Bought two pallets of sod this week and they even took the time to split the pallets with the loader. I really appreciated the fact that they didn't get frustrated about splitting the pallets for me and loading them into my truck throughout the morning. The St. Augustine I bought from them was excellent quality and when he split the pallet with the forks, there was only one or two damaged pieces. He offered to give me a few undamaged pieces, but I didn't think that was necessary since I was still able to use the broken pieces. I would definitely recommend this place for your landscaping needs!

Thanks for the great service guys!

Best service Ive had when it comes to material loading

El operador siempre de mal humor

Terrible management!

Horrible experience with the person who is supposedly runs the place...rude unprofessional. When I explained I wanted the owners name he would not give it me.

Don't buy anything from this company. They damaged my truck and the woman "Manager" was very rude and nasty. Had to call the cops to make a report.

Bought a 1/2 pallet of 4 x 4 chop block and in the middle of the pallet were a bunch of broken stones. Called to ask if I could return them and was told NO, they have no way to control that. Lot of money down the drain...will not do business with them again.

Orrible experience with the person who supposedly runs the place ... rude unprofessional. 👎
He tore my receipt, he was upset because I told him that he had charged me 1 yard and I only asked him half, you told me always crying for any money 😡 his name is chris and the store is the one in San Antonio for 1604, terrible service from that person

Called to make sure they had what I needed, showed up within 10 minutes and they didn’t have what I needed, and dude was rude about it. garbage business and people as you can see by their replies to their reviews- stay away. i’d recommend texas stone & soil up on north 281 and bulverde instead🤝

The garden soil was horrible. Ordered twice giving them benefit of the doubt...big mistake. Soill became hard and clumped. Nothing grew well. The clumps of red, I was tld, was red sand, not...more like clay. DONT RECOMMEND buying soil from them. Two friends experienced same. Rock we got there was fine however.