Tree reviews in San Antonio, Texas

Roberto at 1604 locations helped me planned my back yard design. He is very professional, knowledgeable and pleasant to work with.
I purchased 3 large Palo Verde trees that will flower all summer long for years to come. The planting process was smooth and easy for me. I will purchase from Roberto again.

I had no plan for what I needed to accomplish when I walked in to Moon Valley Nurseries! I got there early and was just wandering around and Steven immediately saw me and began helping me even though they were not technically open yet!

He was so thorough in giving me every option or solution possible for what I needed to accomplish. It is not often you work with someone that shows the passion,attention to detail, and level of customer service that he showed. He turned what could have been a stressful decision for me into one that I will truly tell everyone about! I will only use Moon Valley now. Thank you so much!

I arrived at Moon Nurseries with the intent to purchase a Monterrey Oak tree. Mr. Robert immediately stepped up and offered his assistance with a great smile and professionalism. We looked at the various sizes and easily picked the one I liked. Robert was a delight to “shop” with and I can promise I will be back to Moon Nurseries again. Thank you, Robert, for your knowledge and sharing your stories and set-up for your ducks.

This place is different from most nurseries. While most places just let you come in and wander, Moon Valley had people available to help us with our tree choice and was able to answer our questions (it was a nice change of pace to not have to hunt someone down). The prices are higher than you would see in a typical nursery but I feel like the extra customer assistance both before and after your purchase is why you see that increase.

I was contemplating a tree but didn’t know what would fit my yard and needs. Robert did a great job listening to my concerns and wants and helped me pick out two beautiful fruit trees - one I had never heard of before - pineapple guava. I’m so excited for them to be planted.

UPDATE- Tony Flores and his crew came and planted my trees today - they were meticulous as to the placement and soil preparation. Tony made sure they picked up and removed any debris from the packing and they fixed my drip lines around the trees.

I am beyond impressed with the quality and care that Roberto de Wit puts into his nursery. Every plant I received was healthy, well-rooted, and beautifully packaged — you can immediately tell they were grown with expertise and genuine passion. Roberto goes above and beyond to ensure his customers are happy, providing detailed advice and quick, friendly communication every step of the way.

The plants have already settled in beautifully, thriving in my garden thanks to the strong start they got from his nursery. It’s rare to find a seller who combines knowledge, honesty, and outstanding customer service so effortlessly.

If you’re looking for top-quality plants and a seller who truly stands behind his work, I can’t recommend Roberto de Wit enough. I’ll definitely be returning for future orders — five stars all the way!

This place is great if you’re looking to update your landscape. Tons of trees to choose from along with other accessories (statues, pots, etc.). They also provide an unmatched warranty/maintenance service as well to put your fears and anxiety at rest when it comes to owning a tree. They stay true to their word and I know this because they replaced our tree hassle free.

When you visit, ask for Robert and his Aussie. Very professional and friendly which makes visiting a pleasure. Looking to come back next month for their agave plants.

Sean and his team were great! Professional all the way! When they had some difficulties they found solutions to tough problems due to the nature of our install. We look forward to doing even more with Moon Valley Nurseries!!

It was a pleasure to visiting Moon Valley Nursery, and I couldn't be more impressed with their service and selection. Jon Bostick, in particular, stood out for his exceptional customer service. He was incredibly informative and patient, taking the time to answer all my questions and provide valuable insights about the various plants. We were especially impressed with the conditions and quality of their trees—they are top-notch! The trees we purchased included delivery and planting as part of the price, which made the entire process seamless and convenient. The overall experience was fantastic. Highly recommend Moon Valley Nursery and Jon for anyone looking to enhance their garden!

Frank and his dig team arrived on time and carefully worked around existing irrigation lines to excavate the holes. I appreciated his professionalism throughout the digging process.

Tony Flores and his team worked diligently, ensuring the plants were installed with care (i.e. added tree stake ties in various areas to make sure the trees grew upright, etc.). Tony also fielded all the questions I had regarding the planting process, watering, product application, etc. and exhibited a vast knowledge of both plants and planting.

Overall I am very happy with the experience and will recommend Moon Valley for anyone seeking a professional installation with great quality products, plants, shrubs, and trees.

Day one Frankie Torres and crew showed up to do the pre-drill for the wonderful trees and plants I purchased from Moon Nursery. They were so professional and did an amazing job. Frankie was very helpful in giving me tips on how to help keep my plants heathy and thriving. I could not be more pleased. Day two Tony Flores and his crew showed up to get everything planted. They literally transformed my yard of rocks into a beautiful backyard. They had to dispose of so many rocks. They were fast and efficient. No mess at all was left behind and Tony was full of wonderful ideas on adding more which I am very much looking forward to. Great work and amazing people!!!

First time at this nursery and we were blown away! There’s a huge selection and Tree Man Steve gave us a tour of it all and was extremely knowledgeable. We admired his passion and he gave great recommendations for what we were looking for! Can’t wait to plant what we picked out together :) We will be back soon!!

Huge shoutout to Steven Schwope at Moon Valley Nurseries! We went in looking for our dream citrus trees, and Steven made it happen. He is incredibly knowledgeable and made the entire process easy and enjoyable. If you need expert advice and great service, go see Steven!

I cannot say enough AMAZING things about Moon Valley’s commitment to 100% customer satisfaction. They have earned our forever business due to their excellence in customer service, and beautiful crop.

We had a VERY LARGE project! 28 BLOCKBUSTER trees!!! So this was a process, and the results are jaw dropping in the best way possible!
“Rome wasn’t built in a day!”

David Carvajal- YOU made the process a positive experience, and put smiles on our faces each time we walked in! You always answered my calls even on your days off, and made us feel like we were calling a friend.

Sean Washburn- YOU and your crew made our yard BEAUTIFUL, and cared for our property as if it was your own, always leaving it looking better than when your crew arrived, and prioritizing the safe keeping of our turf.

Nick Debs- YOUR brain, thorough analysis, and suggestions made the bed for the trees the perfect home for growth and longevity.

Zack Parr- was super knowledgeable and hard working. Professional and took time to teach us about the soil injections.

Alina West- Loved that you called me to ensure satisfaction and quality, after each time we had work done.

Tony Flores- Thanks for always making us laugh, and the suggestions that made our backyard paradise the best looking yard around!

Antoine Foles- Thanks for always arriving on time, and keeping the work moving efficiently.

Jeremy Bastian- Your professionalism when handling our needs, concerns, gave us so much confidence in Moon Valley. Your ability to manage your employees, your customers, and your product is impressive!

We thank you all for the best backyard EVER, and help making our dreams come true!

Couldn't be happier with the planting job Moon Nurseries crew did. Sean Washburn and his crew were awesome. They were very consiesence of the install of our new 11 crepe muertels and 3 fan west ash trees. I would and will purchase from Moon Nurseries again
Truly appreciate the good work.

This Is truly an awesome place to visit they have every tree imaginable and then some! They are very knowledgeable about all their plants how to care for them how to plant them how to fertilize them you not only are getting your plant. You are getting them to be your private consultant..
They took the time to research what type of tree to plant in the field with my alpacas because most trees are toxic to the alpacas.
Caitlyn , was our Sales consultant she was absolutely wonderful. I’m sure after today. She will take her phone off the hook because we have called her three times already about the trees to make sure we’re not doing anything wrong and she has been so patient and kind. We would definitely recommend this place to anyone. They are the best.!!!!

I want to personally recognize Steven Schwope for the outstanding service he provided. His professionalism, kindness, and genuine passion for his work truly stood out — even more than the product itself.

Being in sales myself, I was genuinely inspired to elevate my own level of customer service based on my experience working with Steven.

He was attentive, respectful, and made the entire process easy and enjoyable. It’s rare to come across someone who takes such pride in their job, and it speaks volumes about his character and work ethic.
I will continue to use MoonValley for my small landscape business!

Awesome spot… head on down. Their plants are well loved: super healthy. Tree selection is fantastic… Their pricing is complete with installation (+delivery). See John for shrubs and landscaping, he’ll be sure to lead you well. And James is great too! Tell ‘em “Miami” sent you 😉

We had a shockingly great time visiting Moon Valley Nurseries. The nurseries we've been too, seem to only hire staff for the sake of just having staff. Couldn't answer our questions about certain trees nor plants. Just useless. At this nursery, we were helped by Robert De Wit. We were window shopping for an HOA *🙄* approved tree for our front yard. We genuinely didnt expect to buy one that day, but Robert was very knowledgeable about which tree would best benefit us, our yard and the area. We also brought our elderly neighbor with us and he also got a tree. We felt comfortable with Robert and just had an overall positive vibe. Trees do not come cheap, so the reassurances were great.

Update: Monday, September 15th 2025.
So we paid for our tree, delivery service and the $400 add on of them coming out a several times within a year, to check and service our new, beautiful tree. Our initial meeting was great. A crew arrived to dig the hole for the tree on 9/12, but they forgot to dig our elderly neighbors hole, whom also paid in full and wasn't given a call as a courtesy. I received a text the next day that our tree was scheduled for delivery between 11am-3pm. At 2:45pm, the General Manager David called to say if we can reschedule the tree delivery as one of his workers was supposedly not feeling well. Which would have also meant our elderly neighbor wouldn't have gotten the hole dug and tree planted. If they contacted him, I can't say. I contacted my fiance at work, he called Robert and David and his crew said they were around the corner and came anyways to plant the tree. So that threw me off, as they were already near-by. They had a tarp piled with the dug up dirt covering some of my fiances beloved grass, so this didnt fly with him, to leave it on the grass for a few more days. David did offer to come by to move the tarp to our pavers, but my fiance somehow got them to keep their word on planting our tree. Getting a hold of Robert by phone call is difficult. He's young, so he may just prefer texting than phone calls. As my fiance is a trucker, texting is out of the question, so phone calls are necessary for him, which he had already told Robert about from the get-go. Robert always seems to be in a meeting or consulting with a possible client. Idk how many meetings employees at nurseries have, but its way more than I expected. I honestly think many of those times, it was just an excuse to not answer a phone call. One of the times Robert told my fiance he'd call him back, but he said he had forgot, so at least he gave an honest answer, instead of another meeting excuse. We were excited to continue business with Moon Valley, as our backyard eventually needs a lot of work but they've seemed to change their tune after the initial meeting, with how they actually represent themselves. Theyre not rude to us, by any means, but they just havent felt reliable, as we were reassured in our initial metting. Which is really disappointing. We're still on the fence about asking for the $400 refund for the year warranty as their recent work ethic hasn't inspired confidence. As paying customers, as any paying customers really, we want to feel like we matter through the actions of work quality, customer services, being punctual and understanding. Moving forward, we're feeling a bit trepidatious. I take reviews seriously, so I'll update accordingly.

I was looking to get some fruit trees and while looking to find a source, I stumbled upon Moon Valley. I met Robert De Wit and he walked me around some options they had available. After discussing my needs and their options, I opted to source my trees from Moon Valley and Robert helped guide me through the process. I was really excited for their warranty protection through the first year. The nursery, from contact to planting, was great. Great communication, and extremely helpful. 5-stars for Robert for his availability and steadfast communication. I would recommend this business and would but again in the future.

Thank you for the amazing customer service experience. Eric Myers provided professional and objective advice for our tree selection, and Drew was very supportive. The planting crew, led by Sean Washburn, did an excellent job. Alina coordinated and communicated effectively throughout. I highly recommend Moon Nurseries.