C K's Heating & Cooling

Told the tech a previous tech had used a chemical for leaks and refilled the frion and it came back out so if the frion got refilled again it would leak right back out which would only make sense if nothing new is done to stop the leak right? Well after checking everything the tech disregarded what I said repeated the same thing as previous tech and it all came back out. I still had to pay the bill for it too and am back to square one. If tech could not find leak and they are aware of what happens when its refilled theres no reason to refill it. Did not listen at all and frion is not cheap. 4 stars instead of 1 is because the owner or rep is ethical and comes off like they love what they do and it shows in their service skills.

AC went out early in the morning of 7/20 and, they had my whole system replaced by Tuesday at 12:00 noon. On time, every time when scheduled to be at the house. All representatives were professional and knowledgeable. Could not be more pleased!

Answered all my questions, sometimes twice! I wanted to make sure I understood the problem and the solution. The unit was replaced a day sooner than expected, professional crew who were also personable and considerate.